Sales & Service Concierge at Fred Martin Superstore
Sales Department Concierge:
- Browse online, contact us for an at-home test drive
- We bring the vehicle to you
- Paperwork can be completed online or over the phone to complete the purchase
- Vehicle disinfected prior to delivery at customer request
*Test drives may require credit and insurance verification. Mileage restrictions for Concierge Services are at the discretion of management.
Service Department Concierge:
- Appointment made online or over the phone
- We pick the vehicle up, service it, and return it
- Vehicle disinfected prior to drop-off at customer request
- Customer can pay remotely
*Concierge Service does not apply to appointments for Express Services. Contact a Service Advisor for more details.
Here at Fred Martin Superstore, it’s NOT just business as usual.
We are here for all first responders, essential businesses, and people that need immediate vehicle service, parts, tows or vehicle sales to make sure you can be on the road when you need to be. We have changed; it’s not business as usual. We’re here to ensure your personal safety is number one. We can deliver a clean and safe vehicle service and buying experience.
We have added the following to our purchase and Servicing Process:
Fred Martin Home Delivery Service
Simply let us know what vehicle you need serviced and we will get it picked up, or if you would like to see one you are interested in and we can bring the vehicle directly to your driveway and let you privately take the vehicle for a test drive by yourself.
As a special offer, first responders will get an additional $1,000 incentive plus no payments for 90 days on new and used vehicles! We also have 0% APR financing for up to 84 months on most new vehicles in stock right now. Plus Sub-vented lease specials on nearly all new vehicles as well. The best part is you can take delivery with zero money down, just sign and drive.
Video Chat Walk Around
Take a virtual walk around on any vehicle that needs service or one you may want to look at so you can see it without having to leave home. Call to schedule an appointment to complete a Facetime or Skype call and we will gladly show you the vehicle. If it is acceptable to you, we can then bring your vehicle to you or you can take advantage of our curbside service for your inspection and approval.
Call to set an appointment to test drive or have a vehicle serviced. If you come here we can have it pulled up, disinfected and ready to go for you to take a personal test drive by yourself! Just call or text us when you arrive and we will meet you outside six feet away.
Our promise is to deliver a great safe buying and service experience while maintaining a clean and safe facility for our staff and customers. Ask about our special care and elderly services offered to those in need! We are available via text, Email or phone anytime!