Customer Testimonials
Best experience ever, drove away with a better truck then expected. Amber Williams was my dealer. Very nice, and professional, gave me an excellent deal.. would always recommend them.
I am very satisfied with the service I received. Will kept me in the loop with everything that was happening with my sons Jeep. William is a excellent service writer. I will be coming back for service.
Very courteous employees. I feel very confident that my car was done right. Quick and easy. Tim the gentlemen that waited on me very helpful and friendly.
Amber is AWESOME at her job and truly cares about the customer. She did her best to get us into something that we both like and can afford.
Sales man did great. Had vehicle prepared upon arrival. When in market for next vehicle I will be calling back . Tha KS for job well done.
What a great experience! Low pressure, great product, fair price. Trey got us a car we wanted at a price we could afford. And a good smile to boot.
Our sales guy was super nice and not pushy during the car buying process. Very thorough on the process and communication. The entire staff was friendly as soon as you walked in the doors. I highly recommend this dealership
Trey was my salesman and honestly, I couldn’t have worked with a better person. He was knowledgeable, considerate and went the extra mile to ensure the process went smooth. Without a doubt I would choose this dealership and Trey to work with on my next vehicle purchase.
Very convenient place for oil change and routine maintenance. Free car wash too! For the most part you can stay in your car while the maintenance is completed and you have the ability to watch the technicians complete the job.
Fabulous service ! Quick and efficient. The staff was exceptional. Everything was explained as they were completing the task and gave great suggestions on my jeep.
Service is always fast. I love that I can just sit in my car while they change my oil. In and out in under 20 minutes.
Personable crew who was very knowledgeable and kept me updated along the way. Crew worked very efficiently and got me out quickly. Will continue to take my truck here for service and will start to take my wife’s Jeep.
Great service, prompt and professional. Speedy Wash and Lube Team is always friendly and Courteous! I will return and recommend to friends and family. We have also purchased multiple vehicles from Fred Martin over the past 20 years
They were the best dealer we have ever worked with. Jeff was a great sales person and did a fantastic job on everything.Thanks to all!
Super friendly staff. Oil change and tire rotation was done fast. They were a little sloppy with the oil change. Had oil on my concrete driveway after I got home and parked truck. I know truck doesn’t leak oil. Other than that it was perfect.
This was my first time dealing with the service department, Mike was very helpful and professional! I was in and out in about 15 minutes!! Awesome experience.
Very pleased with this service visit! Tim was very friendly and the technicians acted very professionally and quickly I am looking forward to my next visit
Mike was very friendly and if I need to bring my vehicle back for service I would like to work with him . Thank you Mike
Efficient isn’t the first thing that comes to mind. Well run with great employees. I wouldn’t go to another dealership. Always happy when I leave.
I have bought five vehicles from them and it was always easy to deal with them .Fast and friendly service also .and have referred them to lots of people
The service is always great. The guys are always polite and always give good service. I will recommend Fred Martin to all of. My. Friends
Service was excellent, as soon as I got there Mike met me and started explaining the details of the work to be done on my Durango. He told me about the need for an alignment as well. Service eas done promptly.
Hands down the best dealership I have ever worked with. While I was there with my son purchasing a car they took my truck over for a oil change and wash!
Very friendly and professional . The over all buying experience was a pleasure. The salesman Lonny Murdock was so very helpful and we would highly recommend the Fred Martin superstore.
Service advisors and technicians are great! I rely on their expertise. They are trustworthy and responsive. I will always use Fred Martin service and have for 25 years.
Everyone was polite, helpful and did a great job.I came in be because my tire was leaking air. They plugged it and I was on my way. They squeeze me in for my appointment.
Absolutely had the best experience ever. 100% satisfied. had the pleasure of my sales rep, Amber Williams to assist me in finding the very best truck that I wanted and that was within my comfort zone price. from besides being super pretty, she was super professional, caring, funny, and helpful.. I highly recommend Amber and everyone at Fred martin
I usually dont write reviews, but I had to make an exception in this case. This dealership is one of the cleanest public places that I have been in. The staff is patient, professional and very knowledgeable. This place is AMAZING!
wonder how many people got a free car and what kind
Malik Alexander was very helpful, patient and knowledgeable! He made sure that I was informed and pleased through the whole process. Rhonda was also amazing as she made sure that I understood everything when it came to finalize my purchase! I appreciate you both, thank you!
My service guys were nice, courteous, and helpful. Did a great job! Jared and the guys that worked in his bay did an excellent job!
I bought a 2005 Town & County mini van to convert to a mini rv. It is in excellent condition with only 94,500 miles on it. When I signed the paperwork and drove off the lot before the first exit the EGR valve went out, and the compressor for the ac went out. I started to frett immediately, since I bought it as is. But Fred Martin replaced bouth at no charge! I definitely recommend Fred Matin Superstore for purchasing a new or used car!!
Quick polite and efficient! Devon greeted me quickly and helped me get Dean. Dean was reasonably quick to come and had my service done in under 20 minutes.
Fast, effectively and informative. I was very satisfied with my oil change and car wash. The employees kept me informed about the process going on.
Amber was amazing! I will send anyone and everyone to her! Fred Martin superstore will continue to have my business in the future! Thank you
I turned to Fred Martin for the recalls, and a radio issue I was having in my vehicle. I spoke with Mike from service who was very kind and extremely helpful. If you have any problems, I highly recommend getting a hold of Mike!
Very good service and everyone seems to care about what there doing and want there customers to be satisfied in there work. I'm very satisfied
My wife and I are pleased with the quality of the work done and the professional attitude of the staff. Devon was very helpful throughout the job.
Excellent service every time i come into service. Always willing to help and answer all my questions. Everyone has wonderful customer service. Thanks for everything!
Techs were polite and very helpful in explaining what they were doing. Gave me extra deals at a discount too. This was my 3rd visit. Pleased every time
Devon was amazing and made the whole process so much easier!! He deserves to be acknowledged for his great skills and customer service he provided
Matthew and service was great and Lonnie is sales was excellent. I thought something was wrong with my brakes but it was something else and they fixed it! Thanks Matt❤️
Every time I get an oil change the staff is AWESOME…friendly, efficient, quick, honest plus a free car wash. I usually don’t have to wait very long.
Fred Martin express lube center is always convenient, cost effective, and the staff is outstanding. There were two vehicles ahead of me and I was still back on the road in around 25 minutes without the hassle of making an appointment and driving all the way to Kent for the same maintenance. Great value and even better staff members!!!
Excellent service!! Car was fixed quickly and representative was very helpful in keeping me updated along the way! I will definitely be coming back for any future services. Thank you!!
Great service. Fast and friendly. They were helpful and knowledgeable in explaining what was going on. Thank you for the help! The free car wash was nice too!
Just purchased a 2019 Jeep Compass yesterday. Our sales man Chris was phenomenal, definitely recommend him!! He was so helpful and involved when selecting a vehicle. He also explained every step of the process, so we weren't left wondering. The rest of the staff were also very nice. Best experience purchasing a vehicle that I have ever had, thanks to Chris🙂
Service was excellent. Attention to detail was great and my concerns were completely addressed. Wasn't over charged or taken advantage of. Very thorough inspection so I know my vehicle is good for the upcoming trip.
It went fast once it was my turn but I don't like the fact it's first come first served for oil change and tire rotation
Mike informed me of what was being done to my Jeep. I have referred him as a service advisor to other people that have purchased a car from there.
William was a great help. Tech solved problem quickly. Great communication with William as he was able to relay info in a timely manner and act as a liaison between myself and the service tech whenever I had questions. Had my car back to me before the weekend
Always there when you need help! Never overpriced on oil changes! Always honest with me and always in a good mood! Definitely not going anywhere else for my oil changes!
Very friendly people , they do whatever it is to help you get into a vehicle, great with getting you the payments you can afford awesome people
I have worked with The Fred Martin team for a few years now, the entire team has always been extremely professional, courteous, friendly and great communicators. The work was well advised and done right the fist time.
I just wanted say Mike in your service department is super awesome. Thank you
Devon did a good job informing me of my options. Price estimate was right on target to the final bill. Great job! I will be back.
Salesperson assigned to me listened to our requests and have us some good options. Everything went smoothly, just wish they would have asked before putting gap coverage into our loan. Will go back for our future purchases or lease.
Salesman was friendly and knowledgeable. Made experience super easy!
I have been a customer of Fred Martin for the past year and had great service, knowledgeable staff, super friendly, and never a a long wait.
a day agoNEW Great service. Extremely thorough. Shuttle service and complimentary car wash across street adds to overall experience. Matthew did a great job handling my vehicle.
nice place to buy a car..
Was a great buyer experience!! Although with me being a first time buyer I feel like they could have explained some things a little more to detail on how certain things work but all in all great buyer experience I’ll definitely be back !!
It's a great dealership. Super friendly people and great service!!!! Was very pleased and would recommend them to anyone!! Very quick service and great staff!!!!
I have bought several cars there because of Lisa. Everyone there has also been accommodating when looking for a new vehicle to buy or lease
Great personal service. Geoff made the whole used car buying a great experience. Would highly recommend. Will be a returning customer again in the future
Great service. Extremely thorough. Shuttle service and complimentary car wash across street adds to overall experience. Matthew did a great job handling my vehicle.
I liked the fact that there was a large selection of low mileage cars to choose from. Amber was good to deal with both online and in person !
We are so thankful Mike was able to step in and assist us. He was kind, transparent and our conversations felt more like one with an old friend then a pushy sales person. Highly recommend Mike.
Buying a new vehicle! How exciting or stressful this can be. I can tell you Fred Martin Superstore is different.They listen to what you really want and what you really can fit into your budget .Then they make it happen!
I had an overall great experience while getting a new lease for my 2021 compass. It was quick and almost painless. My payment of course could have been less...lol
Great job very easy happy with my purchase thanks for the easy experience . I would recommend my friends and family to purchase at Fred Martin thanks
I like Fred Martin Superstore because the sale process was very smooth and orderly there was no pushing or high pressure at all and because of that I was very impressed with this agency
Mike and his manager were amazing and did whatever they could to make sure we were pleased with our purchase! Absolutely great service for sure!
Salesman was friendly and fairly knowledgable. But seemed in a hurry to get through the sales process and sometimes agitated when asked to explain something in detail. Finance man was super very knowledgable and very patient and helpful. Had to bring truck back first week because a speaker was not working. Service Mgr I dealt with was awsome.
Sales staff and management is fantastic!! Very knowledgeable and professional. Received a great deal from great people that work for a great company…Fred Martin Superstore!!
Good experience friendly people I’d recommend this place! I would definitely come back here again if I’m in the market for a vehicle
Mike made the car buying process very easy. He was patient and answered all of our questions. We would get our next car with him.
Excellent service, thank you Mike.
They were very helpful. They did what they could to make sure we were able to get into a safe new car for our family.
Amber did a great job with showing cars in our price range and understood what we wanted. She took the time to make us happy!
People were great to deal with but what I asked to be looked at was not taken care of and was said to have been done
Waiting for car service to be complete took about 4.5 hours. Friendly staff nice waiting lounge.
Good but didn't have what we were looking for but very professional..
Good
Do not buy anything from these dime store thieves. They make all kinds of promises on their warranties, and do not honor crap. Fred Martin is just a thief in the night trying to pocket an honest man's money. Made all kinds of excuses on my friends Yukon and when he presented all the oil change information from a well respected service tech, they renigged on the deal. When his vehicle broke down he was stuck in the heat waiting on a tow that he had to pay out of pocket. Steer clear of these pieces of garbage and ...
Everyone at the dealership was professional and kind, I recommend them to anyone. I’ll definitely be buying from them again in the future. Thanks
