Customer Testimonials
This is my second time here and everyone is always nice to me and always will be
The process was great from the moment we walked in the door. Mike was incredible and treated us fairly like people and not s number and like we were his only customers. Kerry was great with the paperwork and Mike finished up going through the car and helping me set up some of the features which was very much appreciated.
Great job by Ambrose. We have purchased a few vehicles here, usually very happy. Felt rushed through the financing department. Didn’t explain total cost, interest rate. “Sign, sign, sign, get out”.
This company was really fast with my oil change. They are very kind & showed me all the work that was done to my car
Awesome customer service, insightful info, and great help in getting our cars there and for reasonable prices. Hats off to Richard Bacon for his expertise and making all of this happen. Highly recommend Richard Bacon at the Fred Martin Superstore.
Jerome Perry and Matt Miller were very helpful in getting me exactly what I was looking for. They went above and beyond to help me and I will never forget that.
Mike Rutherford was honest and VERY quick to get back to me and answer my 1 million questions!! Everything went super smooth!! Will definitely be back!! Even Kerry in the finance dept was a gem to work with!! What a great experience. Thanks Mike and Kerry!!
They were willing to work with my price point and made the process easy
Scott Sanders, my salesman was very good. Really made the process easy
Great experience! I recommend anyone looking for any car to go see mike. Drove 2 hours to get my new car and the best experience & smoothest experience I had buying a car
Great Service!!
Very helpful and I am very satisfied with my vehicle.
Very friendly atmosphere and helpful from lease to finance. Facility very clean.Went thoroughly over features of the car. Very friendly
Best service ever from a dealer. On vacation and had a issue with my wagoneer. Took care of me in a day and even gave me a loaner.
Got the job done and was helpful and I am happy and satisfied
Great people to work with
Great place
The team at Fred Martin is always A+. From the minute you walk in the door, to the moment you drive away, you will feel valued and important. I have purchased many cars here and will continue to recommend to anyone who asks.
Very friendly very helpful, easy to work with , went the extra mile to make sure we received what we wanted.
Joe bought on and John rizzotto helped me and went well beyond a typical day of work. Thank you
Everytime I come here they're very friendly, informative and knowledgeable. Great service provided by all.
Friendly people & Rob was a pleasure to work with! He was clear, thorough & efficient! Thank you Rob!
Very good time will go back again everybody was very nice
Friendly and professional through and through, not one bit pushy. We had a conversation, which led to the car I purchased. This is a place I will absolutely return to in the future!
Always great service. Very thorough and polite.
Ask for Tim Wright in sales. He sold me my jeep wrangler & he was very friendly, knowledgeable and professional. Which made my experience stress free and easy. Thank you & I love my Jeep:)
Another great oil change! Fast Friendly and Helpful!
I worked with Tim Bulgrin at the Barberton location. I can be a "challenging" customer when it comes to car shopping..I have already done my research and knew exactly what I wanted. Tim was extremely patient, helped me find exactly what I wanted, and made sure that I knew to contact him with any questions. After a couple days he texted me to check in to see if I was still loving my new vehicle. His supervisor, Jerome, was also very helpful, friendly. and worked hard to get me a deal that I could afford. A+++++++ service!
I purchased a old, beat up minivan to haul our dogs in. Bill King treated my wife and I with professionalism and courtesy as if we purchased a high dollar vehicle. That meant alot. 5 stars.
I appreciated the experience at fred martin superstore everyone I felt with was extremely helpful.
I had the best experience with this dealership and most of all the salesperson Mr. Dustin Dkyes was the most pleasant person ever. We had soucj fun looking for my car and hope to have him again in the near future. Again Dust you rock!😎😎
Awesome experience
I really enjoyed my time at Fred Martin Superstore. From the time I walked in I felt welcome! Trey himself did a great job making sure we loved our vehicle and we’re able to leave excited about our purchase!
Very insightful staff!
Very fast service and well organized. Did everything they could to help me with the vehicle I wanted
Dustin was the MOST helpful with purchasing my vehicle! he listened to my needs and wants and DEFINITELY succeeded and over delivered my expectations! he was so kind and worked so hard for my new purchase and i cannot thank him enough for putting me into a vehicle i love look wise and safety! if i were you i would definitely go to Dustin to purchase you're not car you will be happy 🙂
Dustin is amazing! He had everything worked out for my daughter purchasing her vehicle when in a time crunch! He made things happen for her during her time of need of a car. He was so kind and pleasant to work with. Thank you, Dustin!!
Todd was very thorough and helpful
It was great and the people are amazing to talk too and always make sure my car is in tip top shape
My 2020 Jeep had corrosion around all of my hinges and a spot on my hood. They have great customer service (Mike) and the body shop did amazing work. They detailed my jeep inside and out before I picked it up. I highly recommend Fred Martin in Barberton. You will not be disappointed!!!
Friendly, professional. Made my experience great. Worked with me to get me into the vehicle I wanted
Zach Nestlerode is the man! Was extremely patient and wanted nothing but to make sure I got exactly what I wanted and needed at a price I was comfortable with. No pushy sales tactics just listening to the customer! Thank you a ton again!
Chris Tompkins is an excellent salesman. Very helpful & understanding of the kind of vehicle I was looking for. I'm very happy with my new vehicle.
Very friendly and helpfull
All personnel was courteous and informative.
I just came to look at cars, interested in an upgrade, and I was welcomed by Joe B. There was no pressure at all, he was so helpful and knowledgeable, and made everything so unbelievably easy. I ended up buying a car! Joe and his manager have the patience of saints and put up with all of my questions and concerns and just made everything make sense. I appreciated the relaxed feel and willingness to help with anything and everything. He even gave my pup his own sweater to rest on while we waited to finalize everything. The selection & ...
We like this dealership and the people that work there. This is our second Jeep purchase through this dealership. We will continue to purchase vehicles here due to the large selection and courteous people.
They were very friendly and easy to deal with. I have referred friends there when looking for a car.
A very nice dealership with a friendly staff. Lots of quality vehicles to choose from.
Great great great customer service…make sure I get everything I need nice and clean car wash does the job every time..highly recommend.
Great service....right to the point...in and out ..PERFECT!!!
Always do a super job.
Respectful
Our salesman (Geoff) was wonderful! We had been to multiple car dealers looking for a car for our daughter. We had such a horrible time. Until we came to Fred Martin. Geoff made the experience smooth and easy. I didn’t feel like I was being hurried, pushed into buying this car. He didn’t beat around the bush he was straight forward and just down to earth. I have never felt so confident when buying a vehicle. Everyone that we dealt with at Fred Martin was kind and friendly. Our next purchase will definitely be from Fred Martin and ...
Very friendly people, sad to hear the free car wash is no longer
If you’re in a hurry to get something done go here!! They are super fast and more efficient
Fast and friendly
Trey was very personable and knowledgeable. He showed me several vehicles of the type I was interested in, and explained the differences between them. The dealership has a large selection of vehicles to choose from in stock, which is very important to me (as I want to see the actual vehicle I’m interested in, rather than ordering from a brochure or website).
This is my 3rd Jeep purchase from this dealership! The process was great each time. My salesman Tim Bulgrin is great! Not pushy, very patient, understood my budget. The finance department explained everything very well. I would buy from here again!
Very quick and they top off between changes.
Eric was the absolute best sales man. Barber Rd location.
Great service
Extremely nice and helpful!
Best Car Store in Northeast Ohio. You Need to Call on Rob Zabel for the Best Deal & Service. There's a Lot of Experience There.
Great place for oil change and car wash. Fast service. Very good service. Highly recommended
Very professional, If I need another vehicle, those people will be my go-to guy's. Love em!!!!!
Matt Miller and Tom Dunn made the whole process stress free.
Joe was awesome to work with! He was able to help find me the perfect car to fit all my needs.
I had such a great experience when I purchased my new vehicle at Fred Martin Superstore:-) Geoff Chewning gave me excellent customer service and was the best salesman I have ever had!! He went out of his way to come into the store on his day off to accommodate me. Thank you for everything Geoff!
My visit was good. No one was pushy or stand offish. Joe my salesman seemed to know about the vehicle options and dealer services. They seem to offer more then other dealers I been to in the past. The sales manager even helped me setup the Ram app. A week later when I stopped in because I couldn't get it working. Thank you.
Very good customer service
Great service as usual.
This is our 3rd jeep we have brought from you guys so far no problems everyone was very helpful n very nice.
Bill King and the dealership were awesome to work with. Bill listened closely to what I was looking for in my next vehicle. He made that a reality!
a great place!
Great selection of used vehicles Tim at seemed to be fairly priced. Daylor Neal, our salesperson, was excellent. He listened to our needs and answered our questions. Very patient, professional, and friendly. Bob in finance was great as well. Overall a great experience at Fred Martin.
Lisa was fabulous!! Got exactly what I was looking for.
They was very professional and fast with service and treated us with alot of respect. Would recommend others to go to them.
Very pleasant, was one of the quicker trips to the dealership that we have experienced
Very organized very respectful with me and my daughter who was buying first at 15
