Customer Testimonials

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DealerRater Feb 25, 2021

Bill is absolutely amazing when it comes to getting you a great deal. I have purchased my last few vehicles with him and he always gets me better deals than I ever thought would be possible.

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DealerRater Feb 25, 2021

My experience with Fred Martin Superstore was very positive; and Lisa Allison took very good care of me. She was very helpful! Highly recommend the dealership!

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DealerRater Feb 24, 2021

Mike got me the deal I was looking for. This is my 4th vehicle from Fred Martin Superstore. Got a great deal every time. Huge selection.

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Google Feb 24, 2021
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DealerRater Feb 24, 2021

Very easy to get to right off the highway. Clean modern dealership. Nice friendly staff. Justin did a great and went out of his way to contact me when he found out about the truck arriving!

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DealerRater Feb 24, 2021

We really enjoy the the hospitality from the minute we’re greeted at the door. The one thing that sets you apart from other large dealerships is the feel of professionalism and superb management and very friendly sales staff. We don’t mind the one hour drive for the great experience we always receive.

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DealerRater Feb 23, 2021

Mike G is exceptional from the moment I walked on the lot until the delivery of my purchase. He is amazing, knowledgeable, experienced and meets the five star satisfaction. Everything was quick and easy. He answered all my questions and by far the easiest and most simple purchase experience ever. Thanks again Mike G.

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DealerRater Feb 23, 2021

Nick is very energetic and knowlegable. I know very little about cars but nick was able to fill the gap with his expertise. A very pleasant experience.

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DealerRater Feb 23, 2021

Was so professional and knowledgeable on the vehicles! Really made me feel confident i made the correct choice by coming to him! Really walks you through the process and makes it so when you leave, it is the perfect fit for you. Will be recommending him to all my friends!

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DealerRater Feb 23, 2021

We had a great experience at Fred Martin and with Matt. From the get go Matt was very helpful and informative. He listened to what we were looking for and went the extra mile for us!

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DealerRater Feb 23, 2021

Great cars friendly people. Michele went above and beyond for us. Great experience with the sales staff and the finance department. Would buy a car here again

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DealerRater Feb 22, 2021

Nick was very friendly and knowledgeable about what I wanted. I felt like Nick found the car that was right for me and my wallet! Thank you so much, I hope you’re still here when I need my next car!

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DealerRater Feb 22, 2021

Nick was an absolute delight when my family was looking for a new vehicle that could fit our busy lifestyle. He was patient, professional and gave us all the information we needed to make a decision that was best for us. Even though we thought we were only looking, Nick convinced us to take a new set of wheels home the same day!

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DealerRater Feb 22, 2021

My car got hit by a drunk driver and I had to come in to get a new car as soon as possible! Nick & Matthew were so helpful and I wouldn’t have been able to navigate the whole process without them! Thank you all so much! The car is great and definitely the perfect fit.

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Google Feb 21, 2021

Tim Smith and Kerry Crawford are fabulous! Will not go anywhere else for future purchases! Thank you gentlemen for such stellar service!

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DealerRater Feb 21, 2021

I was very impressed with the physical grandeur of the dealership building. All the sales people and managers seemed to be very organized. Rob Zabel ,our salesman, was very professional and straightforward in making the purchase happen. We only took one hour from the time we arrived until we left to complete the transaction. The entire experience was very enjoyable because of Rob and the organization with which the dealership operates.

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DealerRater Feb 20, 2021

The whole staff from Rob to Jerome did a great job and helped a friend of mine as well’! He is happy with his new Jeep as well!

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Google Feb 20, 2021

Im giving 5 stars bc Fred Martin Manager made a bad situation right. Removed from naughty list and put on nice list lol and I'll leave it at that. I am curious how my next visit goes. Between the sales team and service team its always a bumpy ride. Speedy Oil change seems good though so I'm definitely continuing that

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DealerRater Feb 20, 2021

I had such a great experience with Fred Martin Superstore while searching for a new car. Parker Smith did an amazing job assisting us. He was patient and really paid attention to exactly what I was looking for. I felt no pressure and ended up with a vehicle that I am IN LOVE with. Would definitely recommend anyone to the Fred Martin Superstore and with Parker Smith

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DealerRater Feb 20, 2021

My car buying experience at Fred Martin was the most efficient and professional To date. Amber found exactly what I was hoping for within minutes and Jim in finance was quick and flawless with the paperwork and explanation of each page as requested. They were both very patient, courteous and knowledgeable. I will definitely be back for the next one. I love my new Jeep. Thank you!

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DealerRater Feb 20, 2021

Excellent experience at Fred Martin. Very friendly and helpful. Wasn't sitting there all day to finalize everything. Great finance department as well. Would definitely go there again to purchase a vehicle.

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DealerRater Feb 20, 2021

I intended to purchase a vehicle from somewhere else. But when I arrived after speaking with them the vehicle was sold. I contacted Fred Martin about a vehicle they had. When I arrived it was sitting up front and ready. The fastest car purchase I have ever had. They even took care of a issue that they didn't have to at no charge to me. Thanks

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DealerRater Feb 19, 2021

When I called in to check availability on the vehicle the receptionist had a sales person contact me. Lisa was very helpful and set up a time to see & drive. Very professional in my book & I would deal with her again. Excellent buying experience. Thank you to all.

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Google Feb 19, 2021

We knew the exact car we wanted and Fred Martin had it. When we got there they didn't try push us to anything else. They respected our decision and made the buying process easy.

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DealerRater Feb 19, 2021

From the time we walked in to the time we walked out, everyone was nice and the process went smooth. Very quick and easy process.

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DealerRater Feb 18, 2021

Justin was nice and courteous. His explanations were detailed and very helpful. I did not feel pressured at any time. When it was time to get in my vehicle and head home he showed me how to use many of the features on the dashboard and pointed out adaptive cruise, parking assistance, lane assistance, radio, navigation, etc.

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DealerRater Feb 18, 2021

We had a very good experience. Things moved very smoothly with no pressure. They only wait period was waiting for our car to get cleaned. Bill King was very helpful and we will definitely request his help in the future

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DealerRater Feb 17, 2021

It was a very pleasant experience. The staff was great to work with. They were friendly, understood my needs, and worked fast to get what I wanted.

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DealerRater Feb 17, 2021

Contacted Bill King about a 2021 Dodge Ram 1500, he went above & beyond in helping me find the truck that best fit me. From start until finish he helped me thru the entire process. Highly recommend in the future

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DealerRater Feb 17, 2021

It was my first time visiting Fred Martin and right off the bat, the front desk rep was super nice, Jeff was attentive and my overall experience was great! I visited three dealerships to get my car appraised and liked Jeff's style best, so I was happy to set up a follow-up meeting with my husband. He quickly and thoroughly answers our questions, briefly touched on other options without making us feel pressured and kept in touch through my preferred way of communication (texting) from start to finish. My husband and I look forward to working with him again!

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Google Feb 16, 2021
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DealerRater Feb 16, 2021

Everyone was very friendly. I test drove the vehicle and finished the paperwork in about 3 hours. This was my second vehicle with Fred Martin and I would easily recommend them to my friends and family.

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DealerRater Feb 16, 2021

Purchased a 2021 Jeep Grand Cherokee Laredo 4X4. The experience was terrific. On a scale of 1-10, I rate this an 11+. Richard Bacon was my salesman and was very professional and great to work with!

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DealerRater Feb 16, 2021

Always come back to Lisa, her assoc. Todd stopped in & did an awesome job when she was off the day we came to "look" at vans! Lol..

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DealerRater Feb 14, 2021

Jeff did a great job no pressure and great service, I’ll be a return customer for sure., I’m so glad I made the trip to Fred Martin and met Jeff, thanks again

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DealerRater Feb 14, 2021

I hadn’t been to Fred Martin before but it was a great experience. The staff was friendly and the sale wasn’t rushed. Thank you.

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DealerRater Feb 13, 2021

She is an amazing lady and I'm truly grateful for Amber and Nick making sure I was taking care of properly and made sure I was able to go home with a car!! Thanks guys!!! I recommend them a 100%!!!!

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DealerRater Feb 13, 2021

Jeff was very nice and easy to work with. He spent a lot of time cleaning and preparing the truck I was purchasing. And helped me out with an insurance issue I came across. It was my second vehicle from Fred Martin and hopefully I’ll get to use them again one day. Jeff is a 5 star man!

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DealerRater Feb 13, 2021

I had the best experience from start to finish! My sales man Antonio Taylor was the best not pushy and very easy to work with! I will recommend Fred Martin to everyone.

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DealerRater Feb 13, 2021

Had the best experience with this purchase, my sales associate Jeffery Dowdall went above and beyond not only to find my exact vehicle, he had it ready for pick up earlier then promised. Finance dept. also did as promised, without consuming a ton of time, in and out driving my car in less than and hour. Amazing crew all together at Fred Martin.

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DealerRater Feb 12, 2021

Very efficient and quick process. Everyone was very polite and professional. Dealership is huge with plenty of vehicles to choose from. My salesman Parker did a great job doing a virtual video and description of the car I was interested in.

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Google Feb 12, 2021
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DealerRater Feb 11, 2021

Great experience overall! I would recommend anyone to visit this dealership when looking for a car. Everyone was super helpful and nice to work with through the whole process.

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DealerRater Feb 11, 2021

Jeremy was fantastic and worked to get me in and out quickly with exactly what I needed and the finance guy was decent enough. I’d definitely go there again.

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DealerRater Feb 11, 2021

Great experience. Jeremy Wootan was very helpful and made the purchase very easy. Would very much buy another vehicle from Jeremy. Very easy to deal with.

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DealerRater Feb 10, 2021

I walked in there knowing exactly what make and model vehicle I was looking for. Despite not having one on the lot, Jeff Dowdall went the extra mile and found the perfect car for me. Even came in on his day off to finalize the deal. Amazing sales team over there.

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DealerRater Feb 10, 2021

Mr Taylor was very informative and made the purchase quite easy,,I was nervous but, Mr.Taylor made me feel relax and confident, thank you

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DealerRater Feb 10, 2021

Antonio was a great salesman he took care of us from beginning to end. He was very professional I have had some bad experiences at other places that shall remain nameless but I can say that for our Future purchases we will definitely be back to see him and I have been referring my friends to him as well

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DealerRater Feb 10, 2021

Antonio and his Trainer were a big help during my car buying process. This was my 3rd time at Fred Martin and my first purchase from leasing the past two times. Antonio was also a big help after I took the car home.

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DealerRater Feb 10, 2021

Antonio was a great salesman. Had him before as my brother bought a car from him. As for the person who did my finance for the car I wouldnt approve.

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DealerRater Feb 9, 2021

very helpful, nice, very down to earth and very hard working to give me the best price for my new vehicle. And he took me step by step with the process of everything.

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DealerRater Feb 9, 2021

Antonio “Tony” was a pleasure to work with! Attentive, understanding, and respectful with my time. I have purchased multiple vehicles from Tony. He is upfront, honest, and works with intention and integrity. Highly recommended. Thanks again for the smooth car buying experience!

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DealerRater Feb 9, 2021

Thank you , everyone was very nice and helpful I’m and ver happy with the car , love the color and the way it drive , thank u to everyone that helped

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DealerRater Feb 9, 2021

Jeff was Awesome. He dealt with me through text message for a year till I found what I wanted. Very professional and personable. Thank you

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DealerRater Feb 9, 2021

Mike is an Honest Salesman, He is true to his word and doesn't try to pull a fast one on you. He always goes the extra mile forbyour satisfaction

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DealerRater Feb 8, 2021

Nick is kind and courteous He really hears what the customers want. He goes above and beyond to be there for our schedule. I feel comfortable recommending him to my family.

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DealerRater Feb 8, 2021

I was so scared to go to a dealership, more scared than going to the dentist! But after Saja and Amy walked me through the process it was actually fun thanks so much

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DealerRater Feb 8, 2021

Amy and saja were absolutely amazing! They listened to all my needs, were very informative and so easy to work with. I cannot say enough wonderful things about them!

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DealerRater Feb 8, 2021

Big Mike G is always willing to put his customers satisfaction as the primary goal. So appreciative and wish more sales professionals followed his example.

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DealerRater Feb 8, 2021

Mike G is the REAL DEAL! 110% the best salesmen you could ever work with that is honest and down to earth. Look'm up, you won't be disappointed!

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DealerRater Feb 8, 2021

Mike is a man of integrity. He is super helpful, kind and knowledgeable. I highly recommend him to any of my family and friends when searching for a car.

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DealerRater Feb 7, 2021

We have bought 11 vehicles from Fred-Martin and Scott Sanders. Professional, no-pressure, efficient, and caring experiences. That is why we go back time after time after time. Scott is simply the best at doing what he does. Thank you Fred Martin and Scott Sanders.

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Google Feb 7, 2021

Let them know what I wanted and they hooked me up, wit no money down. I wasn't even there long. I wish they sold gmc trucks!

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DealerRater Feb 7, 2021

This is my second purchase from Fred Martin, and I have been well-treated and happy both times. Will come back next time I buy a car.

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Google Feb 7, 2021

Awesome service and really fast

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DealerRater Feb 6, 2021

Jordan was great at finding me the perfect Jeep as well as finding my mom one as well. I'll continue to come back to him and Fred Martin for years to come

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DealerRater Feb 6, 2021

Very good salesman was able to work with me to get exactly what i wanted and for the price i wanted. Friendly and very easy to work with thank you

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DealerRater Feb 6, 2021

Wonderful experience! The entire team was so very helpful. Huge inventory to choose from. Will absolutely come back to purchase in the future. Thank you so much, Fred Martin!

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DealerRater Feb 6, 2021

Malik was great at helping us out and getting us what we needed! We came in knowing exactly what we wanted and being pre-approved. It was the quickest we have ever been in and out of a dealership.

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Google Feb 6, 2021

The process was very smooth, very friendly staff and Joe(from sales) even catered to my kids. He let them play with some cars he had to try and keep them happy. Would definitely recommend him and Kerry from the finance department. Thank you guys!

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Google Feb 6, 2021
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DealerRater Feb 6, 2021

Saja was incredible. She was very responsive on the phone whenever I needed something and she was very willing to work with me and my unique financial situation to find the right fit for me. I was worried I might be very limited in my options after being laid off during COVID but she showed me how many ways I can still get the car I need. She was kind, patient and really funny! I cannot say enough great things about her!

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DealerRater Feb 5, 2021

Malik was very direct and to the point. He answered all my questions right away! He was very helpful and fast at that! We would highly recommend going to Fred Martin and asking for Malik !

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DealerRater Feb 4, 2021

Great experience and very easy process! Staff was very friendly and welcoming. A lot of great bonuses when you buy a vehicle from them! Seamless process to get me in the truck of my dreams!

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DealerRater Feb 4, 2021

Thanks To Jeff and the Great used inventory at Fred Martin I was able seamlessly trade in my truck and get into what I’ve wanted for a long time. Jeff was awesome he helped me narrow my choices down and ultimately got me in the truck I’ve wanted forever. I never felt uncomfortable or pushed into anything I wasn’t interested in. I don’t think I’ll be needing a new vehicle any time soon but when I do I’ll definitely be back and asking for Jeff. Thanks again!

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DealerRater Feb 4, 2021

Couldn't have asked for better service from Nick Shook. I made an appointment with him online. When I arrived he was waiting for me at the front desk. It was very reassuring that he had honored our meeting and set aside the time. He was very helpful through the process and got me into the Ram that I came for at a great price. Definitely made the experience easy. Thanks Nick!

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DealerRater Feb 3, 2021

I was given exceptional service from beginning to end. Everything was explained in detail regarding the vehicle info, finance and rebates or warranties available! I love my new 2020 Jeep Compass and would recommend others to visit Fred Martin!!

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DealerRater Feb 3, 2021

Rob Zabel was great to work with during my purchase of a 2020 Challenger Scat Pack R/T. I am in Florida so this was my first purchase over the internet and via the telephone. Rob was very patient with me and explained all the details of the purchase. Also, Bob Bashoor was excellent to work with during this transaction. I had a very pleasant experience with the entire team at Fred Martin Superstore.

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DealerRater Feb 3, 2021

Mike Gentile and the whole car buying experience was great. Told them my budget and came back with 3 options. None of the crazy negotiations. I will continue to buy cars here.

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Google Feb 3, 2021
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Google Feb 3, 2021
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DealerRater Feb 3, 2021

Good price on the truck I wanted. They were very friendly and helpful. I would recommend to anyone looking for a vehicle to check them out.

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Google Feb 3, 2021

Very awesome excellent experience

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DealerRater Feb 3, 2021

Bill was great! Really worked to get the deal I wanted. Would definitely recommend him to a friend. I’ll be back in three years!

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DealerRater Feb 3, 2021

Very helpful and friendly. Was very easy to talk with the salesman about our options and not pushy at all. Out of all the vehicles I have purchased in my life this was the best and easiest experiance.

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Google Feb 2, 2021
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DealerRater Feb 2, 2021

Excellent service! Fair trade on our old car. Had us driving new car home on the same day! Would recommend this dealership! Beautiful new car!

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DealerRater Feb 2, 2021

This dude is the best salesman I've ever dealt with he answers all questions greatly he worked with us to get my girlfriend the car of her dreams I wouldn't go anywhere else or deal with anyone else will hopefully be back this summer to buy another one the best salesman in Ohio point blank

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DealerRater Feb 2, 2021

Amazing experience with a great staff from the first call in until I drove away. The free oil changes are a huge perk as well!

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DealerRater Feb 2, 2021

It was a breeze to lease my 2018 Compass from Jeff! I told him exactly what I was looking for, and when I got there he already had it waiting for me. With being my first lease, I had many questions but he was very professional and gave me all my answers without any hesitation. You can tell he takes pride in what he does, and enjoys the experience with his customers. I’ll be back for my second lease in July! Thanks again, Jeff!

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DealerRater Feb 2, 2021

Jeff is an outstanding salesman. I won’t go to anyone else for my future vehicle purchases. He makes you feel at home and shows interest in your needs. He’s not the type of salesman to push you into something just to make a sale, he truly wants to help you find the exact car you want in your price range. I will recommend Jeff to all my friends and family knowing that Jeff will take care of them and put their needs first. Can’t wait to visit him again for my next Jeep purchase!

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DealerRater Feb 2, 2021

Jeff is beyond amazing! He found the best deal to work my families budget and even played with my kid bringing him toys to play with while i signed paperwork. He was very patient with us and took the time to get us the perfect car! We will be back!! Thank you Jeff!! You’re #1

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DealerRater Feb 2, 2021

I already wrote the 25 words but l would like to add Josy's manager and the financial person who assisted me, l can't remember their names but they were both great and they deserve all the stars. Thank you, Linda M Perry.

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DealerRater Feb 2, 2021

Awesome job! Mike is great very patient answered all my questions. Couldn’t be happier with the new car. Changed our mind several times but he helped us find the right car

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DealerRater Feb 1, 2021

Wonderful service! We needed 2016 Jeep Compass serviced. We explained the issue and our concerns about the issue. They serviced our Jeep and it is running great! Thank you Mike and all at service center. Grateful

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Google Feb 1, 2021

We had a good experience when purchased my daughter's first financed car. They were friendly and professional and worked with us to help her find the vehicle she liked and at payments she was comfortable with. Thank you!

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DealerRater Feb 1, 2021

Malik was professional and patient was us and got us in the car we wanted. He possesses excellent service from top to bottom. Thank you so much!

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DealerRater Feb 1, 2021

Malik was professional, friendly, and listened to our needs. He was able to get us into a car with every quality on our check list and kept us under budget!! We will be back for sure!

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DealerRater Jan 31, 2021

Jeremy is outstanding he goes above and beyond and is very honest and straight forward! He knows what my husband and I are looking for and he’s always attentive to our needs.

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DealerRater Jan 31, 2021

Joe was amazing to work with! Got everything I wanted and got upgraded as well! For only an hour in the dealership signing papers! Easiest transaction ever!

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