Frequently Asked Questions


GAP is short for Guaranteed Asset Protection. Many owners assume that if their vehicle is declared a total loss, their primary auto insurance coverage will pay off the outstanding loan. This is not always the case. Insurance companies may place an actual cash value on the vehicle that is significantly less than the outstanding balance on the loan.


Actual cash value is replacement cost minus depreciation.  Vehicles, especially new vehicles, typically depreciate more quickly than loan balances can be paid down. Additionally, if negative equity was rolled into the purchase, the balance on the loan will be higher than the actual cash value of the vehicle.


In the event of a total loss, vehicle owners are responsible for the “gap” between the actual cash value and the balance on the loan. There is also the cost of acquiring a new replacement vehicle. This could result in significant out-of-pocket expenses.


This is where GAP comes in handy. GAP is designed to help cover the difference between the actual cash value of the vehicle and the outstanding balance on the loan. Purchasing GAP coverage can protect against high out-of-pocket expenses and ensures financial ability to purchase a replacement vehicle.


Speak with a Finance Manager to determine if GAP coverage is right for you.


A service contract can help protect against unexpected repairs costs that may result in significant out-of-pocket expenses. Advancements in technology have increased the complexity and expertise needed for even the simplest of repairs. Repair and labor costs continue to rise as a result. Even lower end vehicles have dozens of advanced computers that may periodically require software updates.


Folding a service contract into the original purchase price of a vehicle can be a cost effective way to protect against future repair bills. The cost of the service contract is spread over the life of the loan to ease future financial burden.


Deductibles and coverage levels can vary. Speak with a Finance Manager during the delivery process to determine what best meets your needs.


It depends. Do you plan to drive your car for many years and many miles, or are you going to stay close to home and buy a new vehicle every couple of years? If you plan to own your vehicle longer than the original basic limited warranty or you drive more than 12,000 miles a year, consider additional coverage.


Brand new Chrysler vehicles come with a standard 3-Year/ 36,000-Mile Basic Limited Warranty and a 5-Year/ 60,000-Mile Powertrain Limited Warranty. Powertrain components include the engine, transmission, drivetrain, among others.


The future benefits of purchasing a service contract may outweigh the marginal cost of financing it into the original loan for those who intend to drive a lot or who intend to own the vehicle longer than three years.


There are many different types of service contract coverage for new vehicles. Speak with a Finance Consultant during the delivery process to determine what best meets your needs.


Absolutely! We have a variety of options and even offer a 0% interest loan to cover the cost of buying a service contract after the initial purchase. Terms and conditions apply.


Contact a Finance Consultant for full details or submit the Contact Us form below to have a representative contact you. Make sure you include that you a looking to purchase a service contract in the message area.


Auto Armor Interior & Exterior Protectant

Auto Armor is a clear liquid, when applied to the exterior of your car helps protect and reduce damage caused by stone chips, UV rays, bird droppings, tree sap, insects, minor abrasions and much more. Stones literally bounce off your car or bike surface without leaving a costly chip to repair. Auto Armor can also be applied fabric, vinyl or leather interiors so your entire vehicle is protected. When applied to the interior Auto Armor can protect against food and beverage stains, fading and discoloration, UV rays, ink, crayons, chewing gum and a variety of other substances.

Protect your investment with Auto Armor! Used by top teams within Formula 1 and NASCAR among others, it has been tested to the extreme both on and off the road. Taking the time to protect your vehicle at the time of purchase will save on future expenses and add years to the life and luster of your vehicle’s appearance.

Ask a salesperson for a showroom demonstration on how this amazing product can help protect the appearance of your vehicle.

Never Lost Key ReplacementToday’s keys are very expensive to replace if they are lost, stolen or destroyed. Most keys incorporate computer chips for remote locking systems, trunks and ignitions. When keys need to be replaced, it’s a costly endeavor that also includes reprogramming. The Key Replacement program not only protects you against the expense of stolen or lost keys, but helps eliminate the hassles of an already stressful situation. Contact a Finance Manager for more information or a brochure.

Multi-Shield®- Tire & Wheel Coverage, Minor Dent & Ding Protection


Protect your tires and wheels from the everyday hazards of the road. Covers costs associated with the repair or replacement of a tire or wheel due to a road hazard. Includes paintless dent repair and 24-hour roadside assistance for tire emergencies. Contact a Finance Manager for more information or a brochure.

As a Chrysler, Dodge, Jeep®, RAM and FIAT dealership, we have years of experience with every model imaginable, including the new 2023 Jeep Grand Cherokee and the 2023 Chrysler Pacifica. Beyond our remarkable new cars, trucks and SUVs, we also have a diverse inventory of pre-owned vehicles here at Fred Martin Superstore, and our enthusiastic staff can’t wait to help you find the car that you’ll love for years to come.

We know that buying a car can strain your finances, so our Chrysler finance department has worked hard to perfect the payment process, and we’re here to help you step-by-step through it. Begin by filling out our easy finance application online, and after our staff has received and analyzed your application, you can start successfully financing car. If you have any questions, you can call us at (877) 644-5337, contact Fred Martin Superstore online or stop by in person to our Barberton, OH Chrysler dealership today!

Finance Center Info

Phone Number:Sales Hours:Special Hours
  • 05/26/202412:00 PM - 6:00 PM
  • Memorial Day11:00 AM - 6:00 PM
Regular Hours
  • Sun12:00 PM - 6:00 PM
  • Mon - Fri9:00 AM - 8:00 PM
  • Sat9:00 AM - 6:00 PM

Questions? Contact Us.

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Fred Martin Superstore

3195 Barber Road, Barberton, OH, United States


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Fred Martin Superstore 41.0381454, -81.6079336.