Vehicle Recall Center
What is a Safety Recall?
A safety recall occurs when a manufacturer or the National Highway Traffic Safety Administration (NHTSA) finds a defect that could negatively affect the safety of specific makes and models of vehicles. The manufacturer notifies the franchise dealerships and the vehicle owners of the recall so the registered owner can call the local dealership and make a service appointment to get the recall repaired.
What is the NHTSA?
The National Highway Traffic Safety Administration (NHTSA) is an agency within the United States Department of Transportation that carries out vehicle safety programs. Part of NHTSA’s work is to set and enforce safety standards for vehicles and vehicle equipment.
How can I find out if the car I want to buy has an open recall?
If you are shopping on Fredmartinsuperstore.com, when you find the car you are interested in, you can visit the NHTSA Recall Look-up page to check for any open safety recalls. You can find the “Check for Recalls” link in the main menu under Service & Parts. In addition, you can visit the NHTSA website which has information on safety recalls based on the year, make, and model, of vehicles. You can also ask your Fred Martin sales representative before you purchase a car. Your sales consultant will review with you the safety recall information and show you how to look-up the results from the NHTSA website. Please note, that Fred Martin does not guarantee the information, the accuracy, or the completeness, of the NHTSA information on their website.
Will Fred Martin fix my safety recall?
The current recall system is based on the manufacturer’s relationship with its franchise dealerships and registered vehicle owners. At Fred Martin, we are manufacturer authorized to fix Chrysler, Dodge, Jeep, Ram, Fiat, therefore, manufacturer safety recalls on for those vehicle makes and models can be addressed when details of how to complete the recall are available.
How will I be notified if my car has an open recall?
Manufacturers use state vehicle registration data to issue safety recall notices to your current mailing address. Keep your address up to date with the State BMV. You can also subscribe for email safety recall notifications from NHTSA at
You can also use the NHTSA VIN-specific safety recall look-up service to check for open safety recalls at https://vinrcl.safercar.gov/vin/. Additionally, you can register as vehicle owner on most manufacturer websites. See each manufacturer website for details.
What do I do if my vehicle has a recall?
Contact a manufacturer-authorized repair facility, which is required to fix open safety recalls at no cost to you.