Staff
Sales
Amber Williams
Select Sales
Jeff Dowdall
Sales
Rob Zabel
Sales
Mike Gentile
Sales
Bill King
Sales
Lisa Allison
Sales
Matt Miller
Sales
Scott Sanders
Sales
Mike Trissel
Select Finance
Jeremy Wootan
Sales
Nick Shook
Sales
Saja Select Finance
Sales
Michael Rutherford
Sales & Leasing Consultant
Malik Alexander
Sales
Daylor Neal
Sales
Justin Swarm
Sales
Joe Shean
Sales
Joseph Pekar
Commercial Sales Manager
Jordan Smith
Sales
Richard Bacon
Sales
Nick Rizzotto
Sales
Andrew Adair
Sales
Mike Antonace
Sales
Trey Mihok
Sales
Jared Bittinger
Sales & Leasing Consultant
Alexander Bahas
Sales & Leasing Consultant
Colton Terepka
Sales & Leasing Consultant
Sean Levert
Sales
Chris Tompkins
Sales
Derious McGhee-Haggins
Sales & Leasing Consultant
Brett Piatt
Select Finance Specialist
Logan Williams
Sales & Leasing Consultant
Service
Mike Loucks
Service Advisor
Mathew Gorbe
Service Advisor
William Monroe
Service Advisor
Dean Marco
Service Advisor
Devon Richardson
Service Advisor
Amber Williams
Select Sales
Oct 23, 2021
Needed a vehicle fast and Fred Martin was able to get us...
Needed a vehicle fast and Fred Martin was able to get us exactly what we needed!! Amber is absolutely amazing!! Rhonda in finance was wonderful as well!!
Oct 16, 2021
Amber was super sweet and helpful. Everyone was so nice...
Amber was super sweet and helpful. Everyone was so nice and I definitely had a wonderful first-buyer experience.
Oct 15, 2021
The store was great. Clean and full of snacks. The people...
The store was great. Clean and full of snacks. The people were also nice and kind
Oct 11, 2021
Amber is AMAZING. She was personable, professional, kind...
Amber is AMAZING. She was personable, professional, kind and knowledgeable. I’m so glad she got the call to help me find my wrangler… she make this experience quick and easy
Oct 04, 2021
I found Amber to be real freindly and easy to work with....
I found Amber to be real freindly and easy to work with. Ansered all my questions and I was satified with my experience with her and Fred Martin.
Jeff Dowdall
Sales
Sep 29, 2021
Someone failed to do their job in regards to my title and...
Someone failed to do their job in regards to my title and registration. No one asked for the title for my trade in vehicle. When I called in regards to it I spoke to Pam and was told everything looks good. I received an email from Pam the next day advising me they did not have my title for my trade in. I attempted to communicate with Pam but was not provided correct information. I had to go back to the dealership 3 weeks later to get my issue resolved. I was initially dismissed when I spoke to manager Mark. It was very apparent he didn't want to talk to me. Initially he made me feel uncomfortable by standing over me to talk and told me he was very busy. I had to ask to go to his office to talk instead of the sales floor. It was very apparent he did not care about my issue. I had to disclose a very personal medical issue for Mark to take me seriously. He finally took responsibility and looked up my info and advised my title and registration had not been processed. This is very concerning on many levels. Above all, not being treated like a human, failure to complete the expectations when purchasing vehicle, lack of communication and organization, and the absence for the desire to correct mistakes when made by staff.
Sep 23, 2021
The salesman was great. I wish the financing/ leave with...
The salesman was great. I wish the financing/ leave with your car was faster. And I was preapproved.
Sep 14, 2021
Awesome service! Jeff was great to work with and made...
Awesome service! Jeff was great to work with and made sure the car I ended up getting was a great pick for my family.
Sep 02, 2021
We have bought our last 6 Jeep’s from Fred Martin. We...
We have bought our last 6 Jeep’s from Fred Martin. We have always had a great experience. I would recommend them to everyone we know.
Aug 24, 2021
Jeff D. did an amazing job with every single detail of my...
Jeff D. did an amazing job with every single detail of my purchase. He’s extremely knowledgeable, caring, and thorough. Fanatic experience so far. Very happy with the entire process!
Rob Zabel
Sales
Oct 17, 2021
Rob was great to work with and he helped my husband and I...
Rob was great to work with and he helped my husband and I find a vehicle that had everything we wanted and more at a price that fit our budget. Brett in finance was also very thorough and explained all of our options. We left Fred Martin happy and confident in our purchase!
Oct 12, 2021
Every one is very help and they are the nicest people and...
Every one is very help and they are the nicest people and I will send everyone I know to Fred Martin for a car and I have already referred people.
Oct 03, 2021
Best car purchasing experience in 50 years! Rob Zabel,...
Best car purchasing experience in 50 years! Rob Zabel, Brett in Finance, and the parts department were all fantastic! I live out of state, and the car and all the paperwork was ready and organized when I arrived. Rob was very knowledgeable, and kept in contact throughout my long distance purchase. I have recommended several friends and family members to call Rob for their next purchase. I will definitely go back to Fred Martin for my next purchase, and Rob will be my salesman!
Oct 02, 2021
Rob was the kindest and funniest car salesman I’ve ever...
Rob was the kindest and funniest car salesman I’ve ever met. He made the entire experience great. He took the time to make sure I was happy and made sure I had as many choices as possible. He took our budget into consideration and I didn’t feel pressured with anything. I wish I could give 10 stars,
Oct 01, 2021
I think everyone is pleasant and helpful. I also think...
I think everyone is pleasant and helpful. I also think the staff are knowledgeable about the cars they sell and willingness to help satisfy the needs of their customers.
Mike Gentile
Sales
Oct 21, 2021
Was a great experience, very friendly service. Would deal...
Was a great experience, very friendly service. Would deal with them again in the near future
Sep 17, 2021
Spotless building , nice perks for service . Great people...
Spotless building , nice perks for service . Great people easy to do business on a new vehicle
Sep 06, 2021
Awesome customer service. They were very patient with me...
Awesome customer service. They were very patient with me while I picked out the right vehicle. Very friendly and helpful with all my questions. I was very pleased with my purchase and my sales man!
Aug 22, 2021
Mike worked hard to find us the perfect car that was in...
Mike worked hard to find us the perfect car that was in our budget. He very friendly and stayed within our price range. He didn't try to push us into something we didn't want
Aug 19, 2021
Amber was awesome. Very friendly and fast car buying...
Amber was awesome. Very friendly and fast car buying experience by far the best I've had. I got a great car and couldn't be more pleased with the team at Fred Martin.
Bill King
Sales
Sep 30, 2021
Great service and price. We were in and out quickly and...
Great service and price. We were in and out quickly and got what we wanted
Sep 20, 2021
The dealership was clean and friendly. I enjoy coming...
The dealership was clean and friendly. I enjoy coming here especially in such a time where many dealerships down have much, Fred Martin was there to fulfill my needs!
Aug 28, 2021
We like or rep. Bill King. No pressure environment. Fell...
We like or rep. Bill King. No pressure environment. Fell like they give a great deal. They have a nice selection of cars to choose from.
Aug 26, 2021
Bill King was great to work with we have bought several...
Bill King was great to work with we have bought several cars from him before and I will definitely refer him to other people Brett Smith also really came through for us and it’s a pleasure to do business with
Aug 23, 2021
It was a pleasant experience. There were a few...
It was a pleasant experience. There were a few inconsistencies when it came to there original agreement, but in the end it all worked out.
Lisa Allison
Sales
Oct 07, 2021
The folks were ALL very nice and helpful. The sales...
The folks were ALL very nice and helpful. The sales associate, the financial associate and the sales manger. I did have one complaint and that was related to the financing. I had an excellent credit score and expected, as a result of my conversation with John, to be able to secure an interest rate in the "MID 2's" but when I went to sign the paperwork the rate was 4.4 (a bit different). Strangely, while speaking to Rhonda about this John phoned into the office and the rate went to 3.4%, hmmmm. In retrospect I should have refused the deal and either went somewhere else for the car or insisted on the rate quoted but I did neither, I won't make that mistake again. Overall they are a good team, I would go back to them if the need for a new car came up but be smarter and less trusting.......
Sep 17, 2021
Sales person was wonderful. Very accommodating. Finance...
Sales person was wonderful. Very accommodating. Finance Department could have communicated better about rates/rebates.
Sep 12, 2021
Lisa is great, always takes her time with us and gets us...
Lisa is great, always takes her time with us and gets us exactly what we want when we are not quite sure. Thank you again!
Sep 12, 2021
Lisa Allison is great! She always give us time needed...
Lisa Allison is great! She always give us time needed with all our options bc we never sure exactly what we want! Give that girl a raise!
Sep 09, 2021
Lisa was nothing but a pleasure to deal with.Honest and...
Lisa was nothing but a pleasure to deal with.Honest and professional!! Will certainly refer anyone looking to purchase a new vehicle. Five star service!
Matt Miller
Sales
Oct 18, 2021
An all around enjoyable experience, from the clean and...
An all around enjoyable experience, from the clean and modern dealership, the knowable and friendly staff, to the speed at which the whole purchasing process took.
Oct 01, 2021
This is our 6th vehicle with Fred Martin. We have been...
This is our 6th vehicle with Fred Martin. We have been happy with the sales and service. Thank you!
Aug 31, 2021
I was very pleased with the customer service from the...
I was very pleased with the customer service from the floor manager John, to Rhonda the finance agent. They went out of there way to make me a very satisfied customer along with a few helpful tips. Their mission is to get the Consumer what they want and that they did!
Aug 25, 2021
Matt was awesome! Was great to work with. I felt like it...
Matt was awesome! Was great to work with. I felt like it was not the usual high stress when buying a car. The manager was great to work with also. When we were working the deal it was very relaxed and all the questions I asked were answered and the requests I asked for were taken care of. Kim who I did my financing was awesome. He let me take my time and read all the paperwork and answered all my questions. A friend of mine sent me there and said I would be treated great. He was spot on. I will definitely go back when my wife or myself need a new car.
Jul 12, 2021
Great job very easy happy with my purchase thanks for the...
Great job very easy happy with my purchase thanks for the easy experience . I would recommend my friends and family to purchase at Fred Martin thanks
Scott Sanders
Sales
Oct 20, 2021
Scott very helpful and knowledgeable about helping me...
Scott very helpful and knowledgeable about helping me purchase my new 2018 Ford Fusion! I strongly recommend him as your salesman!
Sep 30, 2021
This is the 3rd vehicle I have purchased from here.. My...
This is the 3rd vehicle I have purchased from here.. My wife and I are extremely happy with the knowledge, professionalism, and helpfulness we received.
Sep 08, 2021
I got the hookup on one of the last rubicon’s from my...
I got the hookup on one of the last rubicon’s from my salesman Scott. He was very helpful and fought hard to get me a good APR! Highly recommend this dealership!
Sep 01, 2021
Scott was very helpful and super nice. Highly recommend...
Scott was very helpful and super nice. Highly recommend buying a car from him. Also, the staff seemed friendly and helpful as well. I would recommend.
Aug 30, 2021
Friendly and to the point. Communication was great and...
Friendly and to the point. Communication was great and cars were clean and everything was pretty much ready to fo when we got there. Good Job Scott Sanders
Mike Trissel
Select Finance
Oct 05, 2021
They are very kind very attentive to your needs open to...
They are very kind very attentive to your needs open to help you reach your goal of the type of car in quality car that you choose very welcoming
Sep 14, 2021
We have purchased 5 or 6 new / used cars over the years...
We have purchased 5 or 6 new / used cars over the years close to home
Jul 05, 2021
Great job went well beyond to get us financing and we...
Great job went well beyond to get us financing and we appreciate it
Jun 21, 2021
Marked the price of the auto up to more than it was when...
Marked the price of the auto up to more than it was when it was new.
Jun 18, 2021
By far my best experience purchasing a used car. Sales,...
By far my best experience purchasing a used car. Sales, finance and service have all been great. Mike Trissel and Nick Rizzotto in sales were both knowledgeable and helpful
Jeremy Wootan
Sales
Oct 06, 2021
The sales staff was exceptional and very friendly. They...
The sales staff was exceptional and very friendly. They took their time to explain all my car’s features and the whole process from test driving to financing was painless
Sep 30, 2021
Pricing and down payment steeper than expected. Return...
Pricing and down payment steeper than expected. Return of vehicle processed and replacement was quick
Sep 17, 2021
Spotless building , nice perks for service . Great people...
Spotless building , nice perks for service . Great people easy to do business on a new vehicle
Sep 04, 2021
I am a repeat customer. Make the car buying process...
I am a repeat customer. Make the car buying process easy. Jeremy was very friendly and helpful. He found exactly what I was looking for.
Sep 03, 2021
I found what I was looking for and Jeremy in Sales and...
I found what I was looking for and Jeremy in Sales and Rhonda in finance were great. I did realize as I was driving home (45 minutes north in Cleveland) that there were no floor mats with my used 2020 Pacifica. Also, while I have a service appointment set up locally, I’m not sure why the van was even for sale with the camera not working or why this wasn’t mentioned before I drove down there. Vehicles are more expensive these days and while you have to pay for what is available, I feel my purchase was incomplete.
Nick Shook
Sales
Oct 01, 2021
My salesman was terrific. He did everything I asked for...
My salesman was terrific. He did everything I asked for and didn’t push me to make the sale. He showed me the evidence I wanted to see about the cars history. The finance people on the other hand were a different story. Their tag team shenanigans were not appreciated and were a waste of time. The policy they wrote into my contract was not presented befor they drew up the papers.but during the “sign these papers” and the car is yours. This nonsense would have added $120 to my monthly car payment. I insisted it be taken out and the friendly demeanor of the finance man really cooled. This is why Fred Martin has a bed reputation. This is the second car I’ve bought from you and the first time I dealt with this. Please clean it up and your reputation in the area will improve. Both times the salesmen were wonderful.
Sep 30, 2021
Great service and always willing to help you with...
Great service and always willing to help you with whatever you need. Great selection of vehicles
Sep 17, 2021
Spotless building , nice perks for service . Great people...
Spotless building , nice perks for service . Great people easy to do business on a new vehicle
Aug 03, 2021
This is the sixth car I have purchased from Fred Martin....
This is the sixth car I have purchased from Fred Martin. I always feel I’m treated right. John Rizzotto and his team are the best.
Jul 18, 2021
Salesperson assigned to me listened to our requests and...
Salesperson assigned to me listened to our requests and have us some good options. Everything went smoothly, just wish they would have asked before putting gap coverage into our loan. Will go back for our future purchases or lease.
Saja Select Finance
Sales
Oct 21, 2021
Saja did so great in making my car buying experience...
Saja did so great in making my car buying experience smooth. I was updated on each part of the process and I felt confident in her confidence.
Sep 25, 2021
I paid a little more then I would have liked to. Overall...
I paid a little more then I would have liked to. Overall the customer service was great! Thank you.
Sep 25, 2021
Everyone was very helpful and got us into the car we’ve...
Everyone was very helpful and got us into the car we’ve been wanting. Special shout of to Saja for being so welcoming and not stopping til she got us in something we were happy with.
Sep 20, 2021
My sales lady was very professional and friendly. The...
My sales lady was very professional and friendly. The gentlemen sitting at the desk on the entrance attitudes were little to be desired.
Sep 14, 2021
I would definitely recommend Saja & Amber @ Fred Martin...
I would definitely recommend Saja & Amber @ Fred Martin Superstore in Akron,Ohio. Great service!! When I tell you that you will be approved despite credit concerns you will in a reliable newer vehicle with a warranty
Mike Loucks
Service Advisor
Sep 17, 2021
Spotless building , nice perks for service . Great people...
Spotless building , nice perks for service . Great people easy to do business on a new vehicle
Sep 02, 2021
We have bought our last 6 Jeep’s from Fred Martin. We...
We have bought our last 6 Jeep’s from Fred Martin. We have always had a great experience. I would recommend them to everyone we know.
Aug 16, 2021
Fred Martin Superstore In Barberton,Ohio I would...
Fred Martin Superstore In Barberton,Ohio I would definitely recommend this car dealership! My husband & I have been buying cars here since 2000! We just purchased r 7th car here in August! Fred Martin provided great professional ,& friendly service !! This is a great place to do business with! They care about their customers and treat u right here!! Tks Jackie B.!!
Jul 28, 2021
Great communication. Good, quick work. I’m getting ready...
Great communication. Good, quick work. I’m getting ready to move cross-country and wanted to get everything set to go. I needed a replacement hitch, a rack, and new brakes. Great job
Jul 23, 2021
Very convenient place for oil change and routine...
Very convenient place for oil change and routine maintenance. Free car wash too! For the most part you can stay in your car while the maintenance is completed and you have the ability to watch the technicians complete the job.
Michael Rutherford
Sales & Leasing Consultant
Sep 06, 2021
Awesome customer service. They were very patient with me...
Awesome customer service. They were very patient with me while I picked out the right vehicle. Very friendly and helpful with all my questions. I was very pleased with my purchase and my sales man!
Sep 01, 2021
Nothing good to say. Salesman didn’t listen to anything i...
Nothing good to say. Salesman didn’t listen to anything i told him. What could have been an easy trade in, turned into a nightmare. Someone messed up the payoff for trade in, next thing i know im getting harassed by the salesman saying im $800 short. This should have been corrected before it was finalized. I have a great company i finance with and fred martin refused to deal with them. I had to bring them a check. They also waited 3 weeks to payoff my trade in. So that loan stayed on my credit for the rest and possibly the following month. I told them i wanted to wait until tomorrow to do this wit my bank. They refused to listen. They ran my credit a dozen times over 2 or three days instead of calling my or calling my finance company. I understand dealerships get a kickback from the banks they use but i have roughly an 800 score. I dont need a dozen inquiries for an approval i already have.
Aug 25, 2021
Mike was great! He was very down to earth and easy to...
Mike was great! He was very down to earth and easy to talk to. I gained trust in him quickly and felt that he had my best interests in mind throughout the process. He helped me find exactly what I wanted within my budget and put in the extra time, after closing time, to continue our buying journey. He also made us laugh which is always a bonus when going through this tideous process. Start to end was smooth with no complications. I would highly recommend choosing Mike as your salesman!
Aug 18, 2021
Mike Rutherford was outstanding! One of the best car...
Mike Rutherford was outstanding! One of the best car buying experiences I’ve had. We chatted on the phone and got everything in order prior to arriving at the dealership. Most other dealerships never want to do a deal up front and Mike and team went the extra mile to get me into my new vehicle for the right price. Top notch experience and staff!
Aug 04, 2021
Michael went above and beyond for me and my husband ! He...
Michael went above and beyond for me and my husband ! He was honest and worked with us on finding the best vehicle for our needs ! The whole experience was a pleasant one and I would recommend Michael and this dealership to anyone !!
Malik Alexander
Sales
Oct 20, 2021
The gentleman who helped me get my vehicle was very...
The gentleman who helped me get my vehicle was very helpful, informative and kind in his working with me. I would send anyone searching for a vehicle your way and ask for him !!!
Sep 25, 2021
Everyone was very helpful and got us into the car we’ve...
Everyone was very helpful and got us into the car we’ve been wanting. Special shout of to Saja for being so welcoming and not stopping til she got us in something we were happy with.
Sep 22, 2021
Attentive quick efficient service from the top to the...
Attentive quick efficient service from the top to the bottom during the car buying process
Sep 13, 2021
The purchase of our 2018 Chrysler 300 was quite seamless...
The purchase of our 2018 Chrysler 300 was quite seamless thanks to Malik and the staff at Fred Martin. It is our 4th purchase there and they will continue to get our business. Thanks to all.
Sep 11, 2021
The salesman Malik was very personal and professional...
The salesman Malik was very personal and professional from the start to the end. I call and talk to him on the phone set up a time to see the car. The car was sitting by the door when we arrived just as he said it would be. I would highly recommend Malik.
Daylor Neal
Sales
Oct 15, 2021
I love Fred Martin they treat me right and I love being a...
I love Fred Martin they treat me right and I love being a customer of them
Sep 01, 2021
I called your dealership and got Daylor Neal, told him...
I called your dealership and got Daylor Neal, told him what I was looking for and the next day he found exactly the right car for me. He handled everything so efficiently and professionally and I was so pleased at how I was treated and that same day I was able to drive home the car that I wanted. This dealership really cares about its customers and so does it salesman. Thank you so much for making me a happy customer.
Jul 30, 2021
Daylor Neal!!!The best sales rep ever abd is the biggest...
Daylor Neal!!!The best sales rep ever abd is the biggest reason why I keep coming back. The entire sales staff is great! Thank you
Jul 27, 2021
Fred Martin and Joe Pekar continue to amaze myself and my...
Fred Martin and Joe Pekar continue to amaze myself and my company with extreme professionalism and service We will continue buying vehicles and Ram products due to our experience with them
Jun 08, 2021
Great Dealership Not Pushy At All Very Patient &...
Great Dealership Not Pushy At All Very Patient & Understanding Great Family Environment Great Selection Of Vehicles I Would Definitely Recommend For New Or Used Vehicles
Justin Swarm
Sales
Oct 12, 2021
Great experience, this is the third time we’ve bought...
Great experience, this is the third time we’ve bought from Fred Martin and I will continue to in the future.
Jul 24, 2021
Sales man did great. Had vehicle prepared upon arrival....
Sales man did great. Had vehicle prepared upon arrival. When in market for next vehicle I will be calling back . Tha KS for job well done.
Jul 10, 2021
4 days to replace an oxygen sensor on Chevy truck! And...
4 days to replace an oxygen sensor on Chevy truck! And then did not keep me informed just excuses about parts availability and did not offer loaner
Jun 28, 2021
Great people, great cars and great service. Very friendly...
Great people, great cars and great service. Very friendly and easy process
Jun 18, 2021
The service provided by my salesperson, Justin Swarm, was...
The service provided by my salesperson, Justin Swarm, was very professional and personable! I had to bring my vehicle in for a safety recall on June 15. The service he provided was excellent!
Joe Shean
Sales
Aug 24, 2021
The personnel at the dealership were friendly and very...
The personnel at the dealership were friendly and very helpful. The only reason I did not give a five star review was that there was an issue with a third-party vendor fixing some cosmetic damages. The dealer should implement better practices to help avoid this.
Jun 30, 2021
Worked with me to get to the bottom line and took...
Worked with me to get to the bottom line and took delivery at home same day.
Jun 14, 2021
Joe was absolutely amazing to work with - his personality...
Joe was absolutely amazing to work with - his personality was so infectious it made the whole car buying process absolutely enjoyable - will definitely be back and would recommend!
May 26, 2021
My experience at Fred Martin was great! Joe answered all...
My experience at Fred Martin was great! Joe answered all my questions and helped me get my dream car! I definitely will be back again!!
May 26, 2021
Started online and got Most of the hard work done over...
Started online and got Most of the hard work done over the phone. Came in and met with Joey shean and he did a good job. Easy going and laid back
Joseph Pekar
Commercial Sales Manager
Sep 27, 2021
Purchased two RAM Promaster vans. Kept up to date on...
Purchased two RAM Promaster vans. Kept up to date on delivery, fair pricing, great communication.
Jul 27, 2021
Fred Martin and Joe Pekar continue to amaze myself and my...
Fred Martin and Joe Pekar continue to amaze myself and my company with extreme professionalism and service We will continue buying vehicles and Ram products due to our experience with them
Jul 06, 2021
Everyone at the dealership was professional and kind, I...
Everyone at the dealership was professional and kind, I recommend them to anyone. I’ll definitely be buying from them again in the future. Thanks
Jun 21, 2021
This was my third vehicle purchase from this dealership...
This was my third vehicle purchase from this dealership in the last 10 years. I do a thorough search for the best deal every time, and Fred Martin Superstore has won my business every time. Lisa was a pleasure to work with. We really got lucky that she was our sales rep. And Joe did a fine job on the paperwork.
Jun 02, 2021
Very relaxed environment and the employees were all very...
Very relaxed environment and the employees were all very friendly to me. I purchased my last vehicle from this dealership and this time around the process was even faster.
Jordan Smith
Sales
Oct 06, 2021
Happy with the service I received overall and would use...
Happy with the service I received overall and would use this dealer again in the future
Aug 16, 2021
Fred Martin Superstore In Barberton,Ohio I would...
Fred Martin Superstore In Barberton,Ohio I would definitely recommend this car dealership! My husband & I have been buying cars here since 2000! We just purchased r 7th car here in August! Fred Martin provided great professional ,& friendly service !! This is a great place to do business with! They care about their customers and treat u right here!! Tks Jackie B.!!
Aug 05, 2021
Jordan Smith was excellent. He was driven to help us find...
Jordan Smith was excellent. He was driven to help us find the right car at the right price. Highly recommend him and Fred Martin for your next purchase!
Aug 03, 2021
My overall experience at Fred Martin was excellent. Very...
My overall experience at Fred Martin was excellent. Very fast response to an online inquiry. Sales approach went very smoothly, salesperson listened to needs and requests and found vehicle to fit needs .
Jul 22, 2021
Hands down the best dealership I have ever worked with....
Hands down the best dealership I have ever worked with. While I was there with my son purchasing a car they took my truck over for a oil change and wash!
Mathew Gorbe
Service Advisor
Oct 09, 2021
Appointment set for Monday it is now Saturday Because my...
Appointment set for Monday it is now Saturday Because my Email to verify my appointment had no advisors name they put me at the bottom of the list to have my truck looked at Everyday someone new comes in with an appointment and an advisors name and they are serviced before me This is my 3rd New Ram bought from Fred Martin and maybe my last How can you have an appointment for a Monday and on Saturday you vehicle still hasn’t been looked at
Aug 01, 2021
Thank you Matthew Gorbe for taking the time to contact...
Thank you Matthew Gorbe for taking the time to contact our warranty company and be the middle man! It has saved us a lot of time on the phone and figuring out the paperwork.
Jul 23, 2021
Fabulous service ! Quick and efficient. The staff was...
Fabulous service ! Quick and efficient. The staff was exceptional. Everything was explained as they were completing the task and gave great suggestions on my jeep.
Jul 23, 2021
Was given one price and charged another. I was up front...
Was given one price and charged another. I was up front and honest about what I had and what it needed. I was given a price and a time for it to be done they raised the price and took 7 days to do a simple tune up. I was told it would take one day and it took 7 days. Your service department is lacking. Was looking at either buying or leasing a new dodge from you. But after what I went thru with the service department I think I will go to a honest dealer. Thanks Gregory Smith
Jul 22, 2021
The service is always great. The guys are always polite...
The service is always great. The guys are always polite and always give good service. I will recommend Fred Martin to all of. My. Friends
Richard Bacon
Sales
Sep 26, 2021
Had fine experience when buying my truck their and the...
Had fine experience when buying my truck their and the financing was very quick and they drove my truck to my house,thankyou
Sep 23, 2021
Rich Bacon was very helpful when the cars I wanted wasn’t...
Rich Bacon was very helpful when the cars I wanted wasn’t there in the lot
Sep 09, 2021
I have bought my last 4 vehicle's here. They are very...
I have bought my last 4 vehicle's here. They are very friendly and professional. They always have great deals. The process takes forever that is the only downfall.
Aug 17, 2021
Smooth and quick transaction. Salesperson Richard Bacon...
Smooth and quick transaction. Salesperson Richard Bacon was kind and very easy to work with us. Overall experience was quick and would recommend to dealership to others.
Aug 11, 2021
Fantastic service. No hard pressure to buy. Showed up...
Fantastic service. No hard pressure to buy. Showed up when I needed them.
William Monroe
Service Advisor
Jul 26, 2021
I am very satisfied with the service I received. Will...
I am very satisfied with the service I received. Will kept me in the loop with everything that was happening with my sons Jeep. William is a excellent service writer. I will be coming back for service.
Jul 23, 2021
Fabulous service ! Quick and efficient. The staff was...
Fabulous service ! Quick and efficient. The staff was exceptional. Everything was explained as they were completing the task and gave great suggestions on my jeep.
Jul 22, 2021
The service is always great. The guys are always polite...
The service is always great. The guys are always polite and always give good service. I will recommend Fred Martin to all of. My. Friends
Jul 22, 2021
Couldn't find anything wrong with my jeep even after...
Couldn't find anything wrong with my jeep even after being there 2 times and doing it time 3 times. Even after telling them what it said on the dash still didnt fix anything
Jul 21, 2021
Fast, effectively and informative. I was very satisfied...
Fast, effectively and informative. I was very satisfied with my oil change and car wash. The employees kept me informed about the process going on.
Nick Rizzotto
Sales
Aug 16, 2021
Overall was an easy process . I wish the clear coat...
Overall was an easy process . I wish the clear coat damage was noted before the sale. Friendly staff. Easy to research on their web site
Aug 07, 2021
Very nice salesman Nick R who really helped me get the...
Very nice salesman Nick R who really helped me get the car I wanted with all the features I was looking for. Very happy with my purchase.
Jul 16, 2021
I have bought several cars there because of Lisa....
I have bought several cars there because of Lisa. Everyone there has also been accommodating when looking for a new vehicle to buy or lease
Jun 25, 2021
Very helpful, listened to what I needed. No high pressure...
Very helpful, listened to what I needed. No high pressure from Malik or Nick. Seemed to genuinely want to help. So very grateful, thank you
Jun 18, 2021
By far my best experience purchasing a used car. Sales,...
By far my best experience purchasing a used car. Sales, finance and service have all been great. Mike Trissel and Nick Rizzotto in sales were both knowledgeable and helpful
Andrew Adair
Sales
Aug 11, 2021
Andrew was awesome throughout the entire process, even...
Andrew was awesome throughout the entire process, even though I ended up not even purchasing or trading in!
Jul 02, 2021
Fred Martin, Michael Rutherford is a strong asset to your...
Fred Martin, Michael Rutherford is a strong asset to your company. As long as Mr.Rutherford is with you I'll be a customer of Fred Martin, along with many others from the local 44203! Thanks again!
Jun 17, 2021
Best experience I’ve had! Andrew and Amber did amazing in...
Best experience I’ve had! Andrew and Amber did amazing in getting us exactly what we were looking for in and out in no time flat! They made the whole process seem effortless. Definitely the best car buying experience we have had!
Apr 28, 2021
From the minute you walk through the door you are taken...
From the minute you walk through the door you are taken care of. The receptionist secures a sales person for you, the sales person secures the finance person for you. Everything is a smooth transaction.
Mar 24, 2021
Highly recommend, no pressure tactics, they do their best...
Highly recommend, no pressure tactics, they do their best to get you into the vehicle of your choosing. I told them what I was interested in not a problem.Very pleased customer..We even purchased two cars.
Dean Marco
Service Advisor
Sep 22, 2021
Quick and well done service appointments, Dale and Dean...
Quick and well done service appointments, Dale and Dean very good. Tim Smith is an incredibly helpful and knowledgeable sales person. Always a great experience at Fred Martin.
Aug 13, 2021
Excellent effort by the sales team - Robert did an...
Excellent effort by the sales team - Robert did an outstanding job - informative and concerned with our purchase! Will recommend friends to Fred Martin again! Love the car!
Jul 23, 2021
Fabulous service ! Quick and efficient. The staff was...
Fabulous service ! Quick and efficient. The staff was exceptional. Everything was explained as they were completing the task and gave great suggestions on my jeep.
Jul 21, 2021
Quick polite and efficient! Devon greeted me quickly and...
Quick polite and efficient! Devon greeted me quickly and helped me get Dean. Dean was reasonably quick to come and had my service done in under 20 minutes.
Jul 21, 2021
Fast, effectively and informative. I was very satisfied...
Fast, effectively and informative. I was very satisfied with my oil change and car wash. The employees kept me informed about the process going on.
Devon Richardson
Service Advisor
Jul 23, 2021
Fabulous service ! Quick and efficient. The staff was...
Fabulous service ! Quick and efficient. The staff was exceptional. Everything was explained as they were completing the task and gave great suggestions on my jeep.
Jul 22, 2021
I have bought five vehicles from them and it was always...
I have bought five vehicles from them and it was always easy to deal with them .Fast and friendly service also .and have referred them to lots of people
Jul 21, 2021
Quick polite and efficient! Devon greeted me quickly and...
Quick polite and efficient! Devon greeted me quickly and helped me get Dean. Dean was reasonably quick to come and had my service done in under 20 minutes.
Jul 21, 2021
Fast, effectively and informative. I was very satisfied...
Fast, effectively and informative. I was very satisfied with my oil change and car wash. The employees kept me informed about the process going on.
Jul 21, 2021
Very good service and everyone seems to care about what...
Very good service and everyone seems to care about what there doing and want there customers to be satisfied in there work. I'm very satisfied
Mike Antonace
Sales
Sep 30, 2021
We had a very nice salesman, Mike A. Also Bob that did...
We had a very nice salesman, Mike A. Also Bob that did our paperwork was very kind and helpful. I would recommend Fred Martin.
Sep 28, 2021
Fast easy honest and no nonsense. Salesman listened and...
Fast easy honest and no nonsense. Salesman listened and understood what I was looking for.
Jul 24, 2021
Sales man did great. Had vehicle prepared upon arrival....
Sales man did great. Had vehicle prepared upon arrival. When in market for next vehicle I will be calling back . Tha KS for job well done.
Jun 28, 2021
Friendly sales team. It's still a sale, but was not over...
Friendly sales team. It's still a sale, but was not over bearing as can someone's happen to the customer when looking for a new car. Glad to do business with them and will likely return for a future purchase.
May 19, 2021
Friendly kind and courteous.. quick with the test drive...
Friendly kind and courteous.. quick with the test drive and get getting the truck ready for delivery.. made sure we were happy and pleased the entire time there.. thank you Mike
Trey Mihok
Sales
Sep 12, 2021
I appreciate Trey for taking the time and patience and...
I appreciate Trey for taking the time and patience and staying in touch with me letting me know when it was the right time for me
Sep 11, 2021
Everything was great but I have never been contacted yet...
Everything was great but I have never been contacted yet to repair my hood like they said they would. Was told they would call in 5 to 10 days. No call yet, planning to call myself
Jul 23, 2021
What a great experience! Low pressure, great product,...
What a great experience! Low pressure, great product, fair price. Trey got us a car we wanted at a price we could afford. And a good smile to boot.
Jul 23, 2021
Trey was my salesman and honestly, I couldn’t have worked...
Trey was my salesman and honestly, I couldn’t have worked with a better person. He was knowledgeable, considerate and went the extra mile to ensure the process went smooth. Without a doubt I would choose this dealership and Trey to work with on my next vehicle purchase.
Jul 09, 2021
They lied to us about our trade in and tried to screw us...
They lied to us about our trade in and tried to screw us but in the end we our still happy with what we got
Jared Bittinger
Sales & Leasing Consultant
Oct 02, 2021
Rob was the kindest and funniest car salesman I’ve ever...
Rob was the kindest and funniest car salesman I’ve ever met. He made the entire experience great. He took the time to make sure I was happy and made sure I had as many choices as possible. He took our budget into consideration and I didn’t feel pressured with anything. I wish I could give 10 stars,
Oct 01, 2021
Jared was extremely helpful and addressed my questions...
Jared was extremely helpful and addressed my questions and issues head on. His communication during the transaction was very reassuring and helpful.
Aug 18, 2021
Everyone we dealt with was very helpful and tuned in to...
Everyone we dealt with was very helpful and tuned in to our needs and wants. I would recommend family and friends to shop and buy here
Jun 02, 2021
This is my second Jeep from Fred Martin and I will...
This is my second Jeep from Fred Martin and I will continue to be a customer due to the excellent service and genuinely helpful staff.
May 24, 2021
Friendly staff, Nice vehicles, Clean inside environment....
Friendly staff, Nice vehicles, Clean inside environment. Got in contact with me quick about a vehicle, almost exactly what I wanted. Transition went pretty quick.
Alexander Bahas
Sales & Leasing Consultant
Oct 11, 2021
Mr Bahas made time for me and answered all my questions....
Mr Bahas made time for me and answered all my questions. He got me a test drive in the car I was looking at for a long time. He was super helpful and very patient!
Oct 03, 2021
1 of the most polished auto buying experience ever had....
1 of the most polished auto buying experience ever had. Alex was quite pleasant, listened well & was courteous at every part of the transaction. I would buy there again & again, if need be. Highly recommend this dealership without hesitation.
Sep 13, 2021
I was immediately greeted by a salesman, Alex Bahas, who...
I was immediately greeted by a salesman, Alex Bahas, who listened to me about what I was looking for. He went above and beyond to make sure I had a great experience buying a new car. He was very personable, knowledgeable and straightforward with the information I needed! Every staff member I spoke to was incredibly friendly and welcoming. Overall, it was a wonderful experience!
Aug 09, 2021
My sales rep Alex Bahas was absolutely phenomenal. I was...
My sales rep Alex Bahas was absolutely phenomenal. I was really nervous as this was my first car that I purchased from a dealership, but I was in great hands. He listed to all of my questions and concerns, but also gave me very thoughtful responses. He worked really hard to get me a good deal that was in my price range, as well as worked personally to ensure that my car was detailed properly. He stayed with me and talked while we waited for the paperwork, and always communicated the next steps with me. I was EXTREMELY satisfied with Alex and his professionalism. Well done!
Colton Terepka
Sales & Leasing Consultant
Sep 30, 2021
I was impressed with the entire purchase experience. I...
I was impressed with the entire purchase experience. I already knew which features I wanted and my salesman Colton pointed me directly to the vehicle I had been looking for. We negotiated a great price for the Ram, I was offered a very fair trade on my SUV, the finance team quickly knocked out the paperwork and I drove it home that night. I've already recommended Fred Martin to a number of friends !
Sep 09, 2021
I have bought my last 4 vehicle's here. They are very...
I have bought my last 4 vehicle's here. They are very friendly and professional. They always have great deals. The process takes forever that is the only downfall.
Sep 09, 2021
Everything was great besides the one lady she was...
Everything was great besides the one lady she was extremely pushy. Other then that the only other thing was I wasn’t given an option on vehicles but the one I was offered I took because I loved it.
Aug 18, 2021
Good experience friendly. Not real quick but I guess got...
Good experience friendly. Not real quick but I guess got the job done. Rhonda in the finance department was top notch. I would come back because of her.
Sean Levert
Sales
Sep 28, 2021
We had a great experience purchasing our RAM truck. Our...
We had a great experience purchasing our RAM truck. Our salesman Sean was very knowledgeable and helpful.
Aug 31, 2021
Sean Levert was amazing and one of the nicest people I’ve...
Sean Levert was amazing and one of the nicest people I’ve met! Helped us even when I couldn’t make up my mind!! Love my new Jeep Cherokee L!! Thank you!!
Aug 02, 2021
They and I both made a mistake which I discovered after...
They and I both made a mistake which I discovered after taking delivery. They corrected it with as little pain to both as possible. I am satisfied with the correction
Chris Tompkins
Sales
Oct 07, 2021
Communication is horrible haven’t had vehicle even 2...
Communication is horrible haven’t had vehicle even 2 weeks yet and already put 500 into it because the inspection didn’t notice brakes at 3% and marked them good. All but one tire out of balance but marked good.
Jul 10, 2021
My first car buy was extremely awesome,but my recent buy...
My first car buy was extremely awesome,but my recent buy for my son was awful, upsetting, uneventful,angry, experience that I'm still dealing with now
Apr 07, 2021
Everyone there was very kind and helpful. They got me in...
Everyone there was very kind and helpful. They got me in and approved for what I wanted all in the same day. They have wonderful warranties that is a lifetime.