Staff
Sales
Rob Zabel
Sales and Leasing Consultant
Lisa Allison
Sales and Leasing Consultant
Michael Rutherford
Sales & Leasing Consultant
Bill King
Sales and Leasing Consultant
Mike Trissel
Sales and Leasing Consultant
Matt Miller
Sales and Leasing Consultant
Scott Sanders
Sales and Leasing Consultant
Jeremy Wootan
Sales and Leasing Consultant
Daylor Neal
Sales and Leasing Consultant
Richard Bacon
Sales and Leasing Consultant
Joe Boughton
Sales and Leasing Consultant
Trey Mihok
Sales and Leasing Consultant
Justin Swarm
Sales and Leasing Consultant
Chris Tompkins
Sales and Leasing Consultant
Jerome Perry
New Car Sales Manager
Nick Rizzotto
Sales Manager
Eric Breiding
Salesperson
Tim Smith
Sales and Leasing Consultant
Joey Phillips
Sales and Leasing Consultant
Alexander Bahas
Sales & Leasing Consultant
Dustin Dykes
Sales
Reshad LaBooth
Sales
Mike Naumovski
Used Car Sales Manager
Chad Willis
Used Car Sales Manager
Tim Wright
Sales & Leasing Consultant
Augusta Chauhan
Sales and Leasing
Service
Mike Loucks
Service Advisor
Dean Marco
POST SALE CUSTOMER LIAISON
William Monroe
Service Manager
Administration
John Bruss
BDR Manager
Rob Zabel
Sales and Leasing Consultant
Nov 28, 2023
I can’t say enough about my salesman Tim Wright, manager
I can’t say enough about my salesman Tim Wright, manager Rob, and all the staff at Fred Martin! Tim took the time Friday night after thanksgiving to correspond with me about my interest in trading in my vehicle for a new model. He was kind, understanding, professional, intuitive, and knowledgeable. He walked me through a questionnaire about what I was looking for in a new car vs features I was not interested in. This tool allowed him to get it right with the very first vehicle he chose for me to look at. It was the perfect match! His manager Rob was available, helpful, and never overly present in his support of his newer sales staff. The entire experience was void of pressure, arrogance, or high sales tactics. The location, staff, and my entire experience was relaxed, down to earth, and pleasant. I will be recommending this dealership to everyone that remarks about my beautiful new car!
Nov 20, 2023
Absolutely phenomenal service!
Absolutely phenomenal service! Recently I needed a newer car and I was recommended Fred Martin. I was incredibly nervous since I’m young and this was my first experience at a car dealership, but I was absolutely blown away by the service. I worked with Rob Zabel (sales consultant) and Bob Bashoor (financial consultant) and I walked out with a great car at a great price! They were incredibly kind, knowledgeable and patient as they worked with me to not only find an amazing car, but choose the best financing options!
Oct 11, 2023
Very professional, great atmosphere and very
Very professional, great atmosphere and very knowledgeable about the vehicle i purchased. I will definitely be back and recommend anyone looking for a new vehicle to give them a try!
Sep 23, 2023
Very friendly atmosphere and helpful from lease to
Very friendly atmosphere and helpful from lease to finance. Facility very clean.Went thoroughly over features of the car. Very friendly
Sep 18, 2023
Friendly people & Rob was a pleasure to work with!
Friendly people & Rob was a pleasure to work with! He was clear, thorough & efficient! Thank you Rob!
Lisa Allison
Sales and Leasing Consultant
Nov 16, 2023
Fantastic sales department start to finish.
Fantastic sales department start to finish. Just had paint and interior sealant done and it looks terrific. Very happy with this dealership.
Nov 02, 2023
I just purchased a new work truck from Fred Martin
I just purchased a new work truck from Fred Martin Superstore and I can say is "WOW". I saw the truck on their Facebook page for sale and sent a request. Michael Rutherford reached out to me the very next morning. He worked around my busy schedule and set up a test drive for me. He said he would have it pulled up for me and he did! He was busy finishing up with a customer and had his sales partner help me. Her name was Lisa Allison. She took me on the test drive down some roads that she said would show how the truck handled. She was right, the truck handled the road great. I told them I would be back Saturday morning to purchase it. Saturday morning my wife and I drove out to the dealership and they had the truck ready to roll. Paper work was fast and everything was went over with me. My wife had a Jeep that the lease was going to be up in February. Mike told her to write everything she wanted in a new Jeep. He checked the computer and they had one. He pulled it up and she test drove it while I was finishing up my paper work. She ended up getting a brand new Jeep that day also. Michael and Lisa are hands down the best! I have bought several times from Fred Martin and have had awesome service every time! I highly recommend them!
Oct 30, 2023
I had so an amazing experience.
I had so an amazing experience. Everyone was very helpful and compassionate to my situation.
Aug 08, 2023
Pleasant people to work with, really no high pressure and
Pleasant people to work with, really no high pressure and nice atmosphere. Good selection of cars.
Aug 04, 2023
Go see Lisa.
Go see Lisa. We had to by a third vehicle for our family. Due to our daughter having a baby. I told her what I wanted and what I didn't want. We easily narrowed the search down to a vehicle. She did not try any high pressure sales tactics. I can't wait until I can buy another car. We will definitely be going back to Lisa at Fred Martin
Michael Rutherford
Sales & Leasing Consultant
Nov 02, 2023
I just purchased a new work truck from Fred Martin
I just purchased a new work truck from Fred Martin Superstore and I can say is "WOW". I saw the truck on their Facebook page for sale and sent a request. Michael Rutherford reached out to me the very next morning. He worked around my busy schedule and set up a test drive for me. He said he would have it pulled up for me and he did! He was busy finishing up with a customer and had his sales partner help me. Her name was Lisa Allison. She took me on the test drive down some roads that she said would show how the truck handled. She was right, the truck handled the road great. I told them I would be back Saturday morning to purchase it. Saturday morning my wife and I drove out to the dealership and they had the truck ready to roll. Paper work was fast and everything was went over with me. My wife had a Jeep that the lease was going to be up in February. Mike told her to write everything she wanted in a new Jeep. He checked the computer and they had one. He pulled it up and she test drove it while I was finishing up my paper work. She ended up getting a brand new Jeep that day also. Michael and Lisa are hands down the best! I have bought several times from Fred Martin and have had awesome service every time! I highly recommend them!
Sep 26, 2023
Mike Rutherford was honest and VERY quick to get back to
Mike Rutherford was honest and VERY quick to get back to me and answer my 1 million questions!! Everything went super smooth!! Will definitely be back!! Even Kerry in the finance dept was a gem to work with!! What a great experience. Thanks Mike and Kerry!!
Jul 06, 2023
From the front desk to the finance department, everyone
From the front desk to the finance department, everyone was welcoming and very professional. It was really busy, but everyone kept coming to check on me. I will recommend Fred Martin to anyone that needs a vehicle.
Jul 04, 2023
This is my second purchase from Fred Martin Superstore
This is my second purchase from Fred Martin Superstore and I know it won’t be my last (but not for awhile at least). Everyone is so nice and they have the best selection for the best price! Thank you for giving me another great car buying experience Eric!
Jun 28, 2023
Mike was a sweet and tentative guy!
Mike was a sweet and tentative guy! He got me in my car in no time. Would definitely recommend and I will be back to him for an upgrade!
Bill King
Sales and Leasing Consultant
Nov 27, 2023
Bill King is the best to have you help with anything you
Bill King is the best to have you help with anything you need. Very knowledgeable and caring about helping you get the best deal. Highly recommend seeing him and I have had other needs met by Fred Martin with my jeep wrangler. Very professional and great service with warranty issues and body shop is amazing😁
Nov 25, 2023
Dustin was above great, he dedicated himself to getting
Dustin was above great, he dedicated himself to getting me into a great car and in a affordable deal. He was superior as well as the vehicle he worked to fit into my situation. Super understandable and made me feel comfortable about me wishing for a dream that he made come true:). Anyone needing a vehicle , Only go to Dustin and Only go to Fred Martin:)
Oct 11, 2023
My family has purchased 5 vehicles with Bill King would
My family has purchased 5 vehicles with Bill King would highly recommend Bill King to family and friends
Oct 06, 2023
This is my 4th purchase with Bill and it will not be my
This is my 4th purchase with Bill and it will not be my last. Always the best!
Oct 05, 2023
Amazing staff!
Amazing staff! Mike Loucks is a great advisor. I would recommend to family and friends!
Mike Trissel
Sales and Leasing Consultant
Nov 16, 2023
Fantastic sales department start to finish.
Fantastic sales department start to finish. Just had paint and interior sealant done and it looks terrific. Very happy with this dealership.
Oct 19, 2023
Last place we tried yet should have been the first!
Last place we tried yet should have been the first! Mike and Chris are a top rate team and we will be back for sure-
Sep 30, 2023
This is my second time here and everyone is always nice
This is my second time here and everyone is always nice to me and always will be
Sep 30, 2023
The process was great from the moment we walked in the
The process was great from the moment we walked in the door. Mike was incredible and treated us fairly like people and not s number and like we were his only customers. Kerry was great with the paperwork and Mike finished up going through the car and helping me set up some of the features which was very much appreciated.
Sep 24, 2023
Great experience!
Great experience! I recommend anyone looking for any car to go see mike. Drove 2 hours to get my new car and the best experience & smoothest experience I had buying a car
Matt Miller
Sales and Leasing Consultant
Nov 09, 2023
This team was Very flexible and easy to work with during
This team was Very flexible and easy to work with during my purchase of a vehicle
Nov 06, 2023
I purchased a Grand Cherokee from Fred Martin Superstore
I purchased a Grand Cherokee from Fred Martin Superstore in August, 2023. The sales people, Trey Mihok in particular, were very knowledgeable and helpful. Trey has also followed up with me since the purchase to ensure that I did not have any questions regarding my vehicle. About a month after making my purchase, I returned to the dealership to have them install an OEM trailer hitch on my vehicle. I worked with Mike Loucks in the service department, and everything went very smoothly. He got my vehicle in on time, and the job was completed quicker than I expected. I subsequently worked with Mike to have OEM running boards installed on my vehicle, and again, the whole process was completed quickly and smoothly. Overall, my experience with the dealership has been outstanding.
Sep 26, 2023
Jerome Perry and Matt Miller were very helpful in getting
Jerome Perry and Matt Miller were very helpful in getting me exactly what I was looking for. They went above and beyond to help me and I will never forget that.
Aug 24, 2023
Trey was very personable and knowledgeable.
Trey was very personable and knowledgeable. He showed me several vehicles of the type I was interested in, and explained the differences between them. The dealership has a large selection of vehicles to choose from in stock, which is very important to me (as I want to see the actual vehicle I’m interested in, rather than ordering from a brochure or website).
Aug 08, 2023
Pleasant people to work with, really no high pressure and
Pleasant people to work with, really no high pressure and nice atmosphere. Good selection of cars.
Scott Sanders
Sales and Leasing Consultant
Oct 11, 2023
Everyone involved in my purchase was excellent.
Everyone involved in my purchase was excellent. Joe Pekar the New Car Manager helped me get exactly what I wanted, he called me the moment it hit the lot. Scott Sanders was a pleasure to work with in Sales and made sure I knew how to use all of the features. Bob Bashoor in Finance explained leasing and warranties in a way that was easy to understand, and my payment was actually less than I expected. Mark Moore, the Director was friendly and helped me with additional questions. Great experience!
Sep 18, 2023
Friendly and professional through and through, not one
Friendly and professional through and through, not one bit pushy. We had a conversation, which led to the car I purchased. This is a place I will absolutely return to in the future!
Sep 11, 2023
David was great to work with , was understanding an
David was great to work with , was understanding an honest ,not pushy at all which was much appreciated an did what he could to better my experience.
Sep 10, 2023
Very fast service and well organized.
Very fast service and well organized. Did everything they could to help me with the vehicle I wanted
Aug 31, 2023
We like this dealership and the people that work there.
We like this dealership and the people that work there. This is our second Jeep purchase through this dealership. We will continue to purchase vehicles here due to the large selection and courteous people.
Mike Loucks
Service Advisor
Dec 01, 2023
Very helpful with inspection and information on needed
Very helpful with inspection and information on needed repairs. Everything done and very pleased with results. Was very friendly and helpful with other issues not related to repairs.
Nov 21, 2023
Mike and service technician did a great job of advising
Mike and service technician did a great job of advising me on a significant engine repair. We plan on keeping the vehicle for a few more years so some additional preventative work was done. Though not a cheap repair, Mike helped explain why additional work made sense since engine was open for current work. Truly exception service!
Nov 20, 2023
Great service, fast and easy to schedule service for our
Great service, fast and easy to schedule service for our vehicles. Very knowledgeable employees at this location.
Nov 11, 2023
Fast and very friendly, would recommend to my family and
Fast and very friendly, would recommend to my family and friends service quality 100 % about and beyond
Nov 10, 2023
I've had very quick courteous service.
I've had very quick courteous service. And all of the staff has been helpful.
Jeremy Wootan
Sales and Leasing Consultant
Nov 14, 2023
Very professional.
Very professional. Terrific service. Very clean facility. I always feel stress free from each person.
Nov 08, 2023
Excellent services, Excellent services, Excellent
Excellent services, Excellent services, Excellent services Excellent services, Excellent services, Excellent services Excellent services, Excellent services, Excellent services
Oct 24, 2023
I have been purchasing a vehicle from this dealership for
I have been purchasing a vehicle from this dealership for 23 years, and the service has been excellent.
Oct 02, 2023
Jeremy was awesome and very nice.
Jeremy was awesome and very nice. His customer service was outstanding and I always love buying from Fred Martin
Aug 16, 2023
We picked out a car and we’re told they would have it
We picked out a car and we’re told they would have it ready in five days. Also told we would be kept updated. No updates were given until I called and then it took hours, to be passed around to other people. Six days later was informed that car was not ready, and we would need to find another option. Once we got through that mess we did the paperwork and was told they just needed to gas it up and put the tags on it, 15-30 minutes. 3 hours later still waiting- they completely forgot we were there, even though they told us several times 15 minutes! Then the following day I received a phone call that we needed to come back to re-sign the paperwork because they put incorrect information on the contract ( we live an hour away). Overall not a great experience, not sure I can recommend your service
Daylor Neal
Sales and Leasing Consultant
Oct 11, 2023
We always have a great experience with Tom, Daylor and
We always have a great experience with Tom, Daylor and Bob in finance. We highly recommend Fred Martin to family and friends.
Oct 10, 2023
Daylor did a fantastic job for us on our New Jeep Compass
Daylor did a fantastic job for us on our New Jeep Compass Lease! He is very professional and provides outstanding customer service! Highly recommend him and Fred Martin Superstore!
Aug 17, 2023
Great selection of used vehicles Tim at seemed to be
Great selection of used vehicles Tim at seemed to be fairly priced. Daylor Neal, our salesperson, was excellent. He listened to our needs and answered our questions. Very patient, professional, and friendly. Bob in finance was great as well. Overall a great experience at Fred Martin.
Jul 20, 2023
Always great experience there.
Always great experience there. Good people!! I really appreciate the customer experience!! It doesn’t go unnoticed.
Jun 28, 2023
Mike was a sweet and tentative guy!
Mike was a sweet and tentative guy! He got me in my car in no time. Would definitely recommend and I will be back to him for an upgrade!
Dean Marco
POST SALE CUSTOMER LIAISON
Nov 20, 2023
Great service, fast and easy to schedule service for our
Great service, fast and easy to schedule service for our vehicles. Very knowledgeable employees at this location.
Nov 16, 2023
Fantastic sales department start to finish.
Fantastic sales department start to finish. Just had paint and interior sealant done and it looks terrific. Very happy with this dealership.
Nov 09, 2023
Great dealership, we drive almost an hour to come to this
Great dealership, we drive almost an hour to come to this dealership & have bought and leased 3 vehicles because of the overall easy to deal with service all around!
Nov 07, 2023
Always amazing service.
Always amazing service. I will always be doing my service work here. Quick and easy every time.
Oct 31, 2023
Scott did a great job!
Scott did a great job! Got me in and out. Great service. Jeep runs fine.
Richard Bacon
Sales and Leasing Consultant
Oct 26, 2023
Everyone was very helpful and friendly.
Everyone was very helpful and friendly. We called ahead and they were all ready and waiting to go. I would definitely recommend a friend or family to go there for their transportation needs. Thanks Fred Martin for making what started out as a horrible car buying day and turning it into one of my best days at obtaining a vehicle!
Oct 16, 2023
Nice selection to choose from.
Nice selection to choose from. Professional service. Transparent. Worked to find me discounts on my new vehicle.
Mar 25, 2023
Drove over 200 miles to get this car .
Drove over 200 miles to get this car . Dealership was big and nice. I was very happy with overall experience. Salesman was great, answered all my questions. If I lived by them they would be my #1 dealership.
Mar 14, 2023
Everyone at Fred Martin that I’ve dealt with was very
Everyone at Fred Martin that I’ve dealt with was very kind and friendly and I would recommend this dealership to anyone
Mar 14, 2023
They were fast to respond to my inquiry, and made the
They were fast to respond to my inquiry, and made the sale of my van very easy.
Joe Boughton
Sales and Leasing Consultant
Nov 18, 2023
Great experience dealing with Joe, no Pressure, helped
Great experience dealing with Joe, no Pressure, helped us figure out exactly what we wanted and then found us the perfect suv! ⭐️⭐️⭐️⭐️⭐️
Sep 05, 2023
Friendly, professional.
Friendly, professional. Made my experience great. Worked with me to get me into the vehicle I wanted
Sep 02, 2023
I just came to look at cars, interested in an upgrade,
I just came to look at cars, interested in an upgrade, and I was welcomed by Joe B. There was no pressure at all, he was so helpful and knowledgeable, and made everything so unbelievably easy. I ended up buying a car! Joe and his manager have the patience of saints and put up with all of my questions and concerns and just made everything make sense. I appreciated the relaxed feel and willingness to help with anything and everything. He even gave my pup his own sweater to rest on while we waited to finalize everything. The selection & quality of cars was really great as well! Thanks guys!
Aug 20, 2023
Joe was awesome to work with!
Joe was awesome to work with! He was able to help find me the perfect car to fit all my needs.
Aug 14, 2023
We had a great time with Joe we love spending time with
We had a great time with Joe we love spending time with him. He helped us out sooooo much. We highly recommend Fred Martin 1000 percent. We can't wait until we come back in. Thank you again.
Trey Mihok
Sales and Leasing Consultant
Nov 06, 2023
I purchased a Grand Cherokee from Fred Martin Superstore
I purchased a Grand Cherokee from Fred Martin Superstore in August, 2023. The sales people, Trey Mihok in particular, were very knowledgeable and helpful. Trey has also followed up with me since the purchase to ensure that I did not have any questions regarding my vehicle. About a month after making my purchase, I returned to the dealership to have them install an OEM trailer hitch on my vehicle. I worked with Mike Loucks in the service department, and everything went very smoothly. He got my vehicle in on time, and the job was completed quicker than I expected. I subsequently worked with Mike to have OEM running boards installed on my vehicle, and again, the whole process was completed quickly and smoothly. Overall, my experience with the dealership has been outstanding.
Sep 12, 2023
I really enjoyed my time at Fred Martin Superstore.
I really enjoyed my time at Fred Martin Superstore. From the time I walked in I felt welcome! Trey himself did a great job making sure we loved our vehicle and we’re able to leave excited about our purchase!
Aug 24, 2023
Trey was very personable and knowledgeable.
Trey was very personable and knowledgeable. He showed me several vehicles of the type I was interested in, and explained the differences between them. The dealership has a large selection of vehicles to choose from in stock, which is very important to me (as I want to see the actual vehicle I’m interested in, rather than ordering from a brochure or website).
Aug 15, 2023
Friendly and very helpful staff, I would recommend to
Friendly and very helpful staff, I would recommend to anyone and will be back when we need another vehicle
Jun 09, 2023
They were very welcoming and courteous I knew what I
They were very welcoming and courteous I knew what I wanted told him I was paying cash and they got it to go through very quickly.
William Monroe
Service Manager
Nov 20, 2023
Great service, fast and easy to schedule service for our
Great service, fast and easy to schedule service for our vehicles. Very knowledgeable employees at this location.
Nov 07, 2023
Always amazing service.
Always amazing service. I will always be doing my service work here. Quick and easy every time.
Oct 31, 2023
Scott did a great job!
Scott did a great job! Got me in and out. Great service. Jeep runs fine.
Oct 27, 2023
I'd been having an intermittent issue with my Jeep and
I'd been having an intermittent issue with my Jeep and the dealership was able to work my vehicle in very quickly. They did a thorough inspection and quickly resolved the issue they were able to identify. I appreciated the time and the effort they put in to repairing my vehicle and getting me back on the road and a timely manner. It excellent communication throughout the whole process.
May 29, 2023
Fantastic communication, vehicle was as described,
Fantastic communication, vehicle was as described, wonderful team and thankful we found them. We will be back..
Justin Swarm
Sales and Leasing Consultant
Nov 19, 2023
I loved my salesmen Justin S, he was very patient and
I loved my salesmen Justin S, he was very patient and helpful, I would recommend him to anyone
Sep 30, 2023
The process was great from the moment we walked in the
The process was great from the moment we walked in the door. Mike was incredible and treated us fairly like people and not s number and like we were his only customers. Kerry was great with the paperwork and Mike finished up going through the car and helping me set up some of the features which was very much appreciated.
Jun 20, 2023
Great experience.
Great experience. Straightforward, no hassle. Justin and the rest of the team were very helpful and good to work with.
Jun 07, 2023
They told me they had a specific vehicle, and it was
They told me they had a specific vehicle, and it was there, and they were looking at it, but when I arrived 35 minutes later, they said it was gone as of yesterday. The sales people and the dealership tried to do everything they could to make it right in the end. I ended up settling for a different color vehicle at a price that I approved.
Mar 24, 2023
Fast friendly and got me in my car - honored online
Fast friendly and got me in my car - honored online pricing. Would absolutely go back and recommend
Chris Tompkins
Sales and Leasing Consultant
Oct 19, 2023
Last place we tried yet should have been the first!
Last place we tried yet should have been the first! Mike and Chris are a top rate team and we will be back for sure-
Jun 13, 2023
Great service.
Great service. Easy process and very knowledgeable staff. And great selection of cars to choose from.
May 26, 2023
Excellent Sales Rep Chris Thomkins.
Excellent Sales Rep Chris Thomkins. He was very helpful and persistent helping to get a car with my bad credit, and being turned away from other dealerships. He took it personally that I got into a nice and affordable car. I am very happy. Chris is the man. !!!
May 23, 2023
Good experience, good experience, good experience, good
Good experience, good experience, good experience, good experience, good experience, good experience, good experience, good experience
May 21, 2023
We purchased a car with Chris Tomokins as our sales
We purchased a car with Chris Tomokins as our sales representative . He was very curtious and pleasant. This is the 3rd car we purchased from Fred Martin.
Jerome Perry
New Car Sales Manager
Oct 11, 2023
Everyone involved in my purchase was excellent.
Everyone involved in my purchase was excellent. Joe Pekar the New Car Manager helped me get exactly what I wanted, he called me the moment it hit the lot. Scott Sanders was a pleasure to work with in Sales and made sure I knew how to use all of the features. Bob Bashoor in Finance explained leasing and warranties in a way that was easy to understand, and my payment was actually less than I expected. Mark Moore, the Director was friendly and helped me with additional questions. Great experience!
Oct 11, 2023
We always have a great experience with Tom, Daylor and
We always have a great experience with Tom, Daylor and Bob in finance. We highly recommend Fred Martin to family and friends.
Sep 26, 2023
Jerome Perry and Matt Miller were very helpful in getting
Jerome Perry and Matt Miller were very helpful in getting me exactly what I was looking for. They went above and beyond to help me and I will never forget that.
Sep 10, 2023
Very fast service and well organized.
Very fast service and well organized. Did everything they could to help me with the vehicle I wanted
Aug 31, 2023
We like this dealership and the people that work there.
We like this dealership and the people that work there. This is our second Jeep purchase through this dealership. We will continue to purchase vehicles here due to the large selection and courteous people.
Nick Rizzotto
Sales Manager
Aug 16, 2023
We picked out a car and we’re told they would have it
We picked out a car and we’re told they would have it ready in five days. Also told we would be kept updated. No updates were given until I called and then it took hours, to be passed around to other people. Six days later was informed that car was not ready, and we would need to find another option. Once we got through that mess we did the paperwork and was told they just needed to gas it up and put the tags on it, 15-30 minutes. 3 hours later still waiting- they completely forgot we were there, even though they told us several times 15 minutes! Then the following day I received a phone call that we needed to come back to re-sign the paperwork because they put incorrect information on the contract ( we live an hour away). Overall not a great experience, not sure I can recommend your service
Jul 25, 2023
I bought a used 2019 Ram 3500 from them in July last
I bought a used 2019 Ram 3500 from them in July last year. I drove from the Buffalo area, with an appointment, I waited for over an hour to see the finance dept, a few months later my batteries died, someone changed them out with a 2013. I left messages but no one ever got back to me. $500 for 2 new batteries 4 months after I bought an $83k vehicle. I would not recommend or buy another vehicle from them. I should have just gotten back in my truck and left.
May 19, 2023
Will never forget my first car purchase!
Will never forget my first car purchase! Thank you Fred Martin for the great service and flexibility
May 04, 2023
Everyone was so super nice and accommodating.
Everyone was so super nice and accommodating. I bought a car from out of state and they made it so easy. Wish I lived closer to Fred Martin because I would give them all my business! Thank you guys for helping me get my dream vehicle. Shout out to Dave and Nick.
Dec 09, 2021
I don't feel the sales team was totally up front with me...
I don't feel the sales team was totally up front with me and then blew off a problem that should have been taken care of before I left with my car. The service department was excellent. They not only found the nail in the sidewall of the tire but they replaced both front tires. The salesperson knew there was a low pressure indicator on and never bothered to check it out. I had to schedule an appointment and wait 6 days to have it checked out. I'm not happy about that. I feel I was treated poorly in that aspect of the transaction.
Eric Breiding
Salesperson
Nov 28, 2023
I am very happy with my buying experience with Eric, rob,
I am very happy with my buying experience with Eric, rob, and Rayshod. I love my new 2023 Jeep renegade. I would recommend Fred Martin superstore to all of my friends.
Nov 07, 2023
I had a great experience with the purchase of my truck.
I had a great experience with the purchase of my truck. Eric and his managers took excellent care of me.
Oct 11, 2023
Very professional, great atmosphere and very
Very professional, great atmosphere and very knowledgeable about the vehicle i purchased. I will definitely be back and recommend anyone looking for a new vehicle to give them a try!
Aug 31, 2023
A very nice dealership with a friendly staff.
A very nice dealership with a friendly staff. Lots of quality vehicles to choose from.
Jul 15, 2023
Eric and Rhonda made it fun to shop for a new vehicle.
Eric and Rhonda made it fun to shop for a new vehicle. Eric made sure I was happy and satisfied with my new purchase. This is my second vehicle from Fred Martins I would gladly refer them to others.
Tim Smith
Sales and Leasing Consultant
Dec 01, 2023
great customer service.
great customer service. i had a very experience there easy to work with and there was no pressure. i definitely will recommend the dealership to others.
Nov 28, 2023
2nd car I've bought at Fred Martin, from Tim Smith.
2nd car I've bought at Fred Martin, from Tim Smith. He is very friendly, knowledgeable, and patient. He makes the whole process fair and very smooth. Thank you!
Aug 05, 2023
Very good job finding the truck I wanted.
Very good job finding the truck I wanted. Although it's not exactly the right color, it will work for me.
Aug 03, 2023
They do their damnedest to work with you and get you in a
They do their damnedest to work with you and get you in a vehicle Tim was really great so was Chris was all that money the dealership should offer free coffee free pop make the customer comfortable
Jul 15, 2023
Excellent service from the time we sat down to buy, from
Excellent service from the time we sat down to buy, from the time we drove off the lot! Would recommend to anyone to come here to purchase their car!
Joey Phillips
Sales and Leasing Consultant
Aug 31, 2023
A very nice dealership with a friendly staff.
A very nice dealership with a friendly staff. Lots of quality vehicles to choose from.
Aug 15, 2023
Very organized very respectful with me and my daughter
Very organized very respectful with me and my daughter who was buying first at 15
Jul 03, 2023
The staff members are friendly, detail oriented, and
The staff members are friendly, detail oriented, and provide great customer service. I am very happy with my experience at Fred Martin. All of my questions were answered when purchasing my vehicle and the service team was wonderful when I brought my Vehicle in to have a windshield treatment completed.
May 19, 2023
Will never forget my first car purchase!
Will never forget my first car purchase! Thank you Fred Martin for the great service and flexibility
Apr 24, 2023
They had the best warranty… they are sure of their
They had the best warranty… they are sure of their product and don’t try to hide anything! I was really impressed!! Joey Phillips was a good man to deal with!!
Alexander Bahas
Sales & Leasing Consultant
Feb 08, 2022
We have bought 4 vehicles from here now. Always had the...
We have bought 4 vehicles from here now. Always had the best experience and treated like royalty.
Feb 06, 2022
Good experience did all of the deal my email and the...
Good experience did all of the deal my email and the phone. Drove 350 miles to buy my car.
Jan 25, 2022
Alex Bahas and Big Bob were great to work with. This is...
Alex Bahas and Big Bob were great to work with. This is the second car we've bought here because they were so good to work with the first time and had the inventory of vehicles we were interested in.
Jan 05, 2022
This place is awesome, everyone is so nice an helpful I...
This place is awesome, everyone is so nice an helpful I have never been disappointed when o go there
Dec 19, 2021
Mr. Bahas was extremely professional and helpful. Any...
Mr. Bahas was extremely professional and helpful. Any questions I had he was able to answer quickly and made me feel comfortable throughout the buying process. Happy customer. If you are wanting to purchase a new/used vehicle from the Superstore do not to forget to ask for Alexander as your sales consultant.
Dustin Dykes
Sales
Nov 28, 2023
I’m a repeat customer.
I’m a repeat customer. Brought my daughter in to buy a car. The odds were against us and Dustin came through! Very personable and point blank. I appreciate it!
Nov 25, 2023
Dustin was above great, he dedicated himself to getting
Dustin was above great, he dedicated himself to getting me into a great car and in a affordable deal. He was superior as well as the vehicle he worked to fit into my situation. Super understandable and made me feel comfortable about me wishing for a dream that he made come true:). Anyone needing a vehicle , Only go to Dustin and Only go to Fred Martin:)
Nov 07, 2023
Dustin was incredible to work with.
Dustin was incredible to work with. He made my complicated situation seem easy and effortless. What I expected to be a stressful experience turned into a wonderful one that far exceeded my expectations. 10/10 Highly recommend!
Sep 13, 2023
I had the best experience with this dealership and most
I had the best experience with this dealership and most of all the salesperson Mr. Dustin Dkyes was the most pleasant person ever. We had soucj fun looking for my car and hope to have him again in the near future. Again Dust you rock!😎😎
Sep 09, 2023
Dustin was the MOST helpful with purchasing my vehicle!
Dustin was the MOST helpful with purchasing my vehicle! he listened to my needs and wants and DEFINITELY succeeded and over delivered my expectations! he was so kind and worked so hard for my new purchase and i cannot thank him enough for putting me into a vehicle i love look wise and safety! if i were you i would definitely go to Dustin to purchase you're not car you will be happy :)
Reshad LaBooth
Sales
Nov 28, 2023
I am very happy with my buying experience with Eric, rob,
I am very happy with my buying experience with Eric, rob, and Rayshod. I love my new 2023 Jeep renegade. I would recommend Fred Martin superstore to all of my friends.
Nov 10, 2023
I just didn’t like how was told everything had to be
I just didn’t like how was told everything had to be listed but they kept insisting on putting a 135 dollar charge on some phantom fee that never heard of before onto the cost of my vehicle if had to be shown then why was that fee not listed on my contract instead of the price of the vehicle. If it was a separate fee it should have been on the contract just like all the other fees they have to charge that’s why they could wave it or add it to the cost of the car. Hence a phantom fee that I still don’t know why I was charged and why if I had to pay it was was it added to the cost of the car and not separate
Nov 01, 2023
Rashad LaBooth was AWESOME!
Rashad LaBooth was AWESOME!!! He listened to what I was looking for, understood I was looking with the mindset to come back later, and still helped me with my questions. He knew I wasn't buying that day, but he sold me on his skills and on Fred Martin Superstore. I WILL buy from both him and the store.
Oct 11, 2023
Great experience will definitely recommend it to my
Great experience will definitely recommend it to my friends and family Reshad labooth was my salesman
Mike Naumovski
Used Car Sales Manager
Oct 26, 2023
Everyone was very helpful and friendly.
Everyone was very helpful and friendly. We called ahead and they were all ready and waiting to go. I would definitely recommend a friend or family to go there for their transportation needs. Thanks Fred Martin for making what started out as a horrible car buying day and turning it into one of my best days at obtaining a vehicle!
Jul 10, 2023
Terrific dealership for the past 20 years Adam Huff runs
Terrific dealership for the past 20 years Adam Huff runs a great business Lonny is great
Jul 01, 2023
Buying a vehicle at FMS is always pleasant.
Buying a vehicle at FMS is always pleasant. Nice people, modern facility and a good selection of vehicles to choose from.
Jun 29, 2023
Eric and Rob are two of the best to work with.
Eric and Rob are two of the best to work with. I refuse to ever use anyone else and will be sending family and friends to them in the future. Thanks for making it such a great experience Eric and rob!! Love my new car.
Chad Willis
Used Car Sales Manager
Nov 10, 2023
I just didn’t like how was told everything had to be
I just didn’t like how was told everything had to be listed but they kept insisting on putting a 135 dollar charge on some phantom fee that never heard of before onto the cost of my vehicle if had to be shown then why was that fee not listed on my contract instead of the price of the vehicle. If it was a separate fee it should have been on the contract just like all the other fees they have to charge that’s why they could wave it or add it to the cost of the car. Hence a phantom fee that I still don’t know why I was charged and why if I had to pay it was was it added to the cost of the car and not separate
May 21, 2023
RC was absolutely phenomenal.
RC was absolutely phenomenal. He was very patient with me considering I am a first time new car buyer. He helped me find the perfect car for me in my price range. Highly recommend RC and Fred Martin.
Tim Wright
Sales & Leasing Consultant
Nov 28, 2023
I can’t say enough about my salesman Tim Wright, manager
I can’t say enough about my salesman Tim Wright, manager Rob, and all the staff at Fred Martin! Tim took the time Friday night after thanksgiving to correspond with me about my interest in trading in my vehicle for a new model. He was kind, understanding, professional, intuitive, and knowledgeable. He walked me through a questionnaire about what I was looking for in a new car vs features I was not interested in. This tool allowed him to get it right with the very first vehicle he chose for me to look at. It was the perfect match! His manager Rob was available, helpful, and never overly present in his support of his newer sales staff. The entire experience was void of pressure, arrogance, or high sales tactics. The location, staff, and my entire experience was relaxed, down to earth, and pleasant. I will be recommending this dealership to everyone that remarks about my beautiful new car!
