Staff

Sales

Rob Zabel

Rob Zabel

Sales and Leasing Consultant
180 Reviews
View Bio
Lisa Allison

Lisa Allison

Sales and Leasing Consultant
126 Reviews
View Bio
Michael Rutherford

Michael Rutherford

Sales & Leasing Consultant/ Commercial Specialist
99 Reviews
View Bio
Bill King

Bill King

Sales and Leasing Consultant
92 Reviews
View Bio
Mike Trissel

Mike Trissel

Sales and Leasing Consultant
89 Reviews
View Bio
Matt Miller

Matt Miller

Sales and Leasing Consultant
88 Reviews
View Bio
Jeremy Wootan

Jeremy Wootan

Sales and Leasing Consultant
66 Reviews
View Bio
Daylor Neal

Daylor Neal

Sales and Leasing Consultant
63 Reviews
View Bio
Chris Tompkins

Chris Tompkins

Sales and Leasing Consultant
40 Reviews
View Bio
Tim Smith

Tim Smith

Sales and Leasing Consultant
35 Reviews
View Bio
Joey Phillips

Joey Phillips

Sales and Leasing Consultant
21 Reviews
View Bio
Dave Chaboudy

Dave Chaboudy

Sales and Leasing Consultant
10 Reviews
View Bio
Brian Conn

Brian Conn

Sales and Leasing Consultant
9 Reviews
View Bio
Matt Gordon

Matt Gordon

Sales and Leasing Consultant
7 Reviews
View Bio
Chris Gray

Chris Gray

Sales and Leasing Consultant
5 Reviews
View Bio
Stone Vorndran

Stone Vorndran

Sales and Leasing Consultant
4 Reviews
View Bio
Paul Dobranski

Paul Dobranski

Sales and Leasing Consultant
3 Reviews
View Bio
Trevor Swain

Trevor Swain

Sales and Leasing Consultant
3 Reviews
View Bio
Haley Thompson

Haley Thompson

Sales and Leasing Consultant
1 Review
View Bio
Tim Bulgrin

Tim Bulgrin

Sales & Leasing Consultant
View Bio
Grant Carr

Grant Carr

Sales and Leasing Consultant
View Bio
Zach Johnson

Zach Johnson

Sales and Leasing Consultant
View Bio
Mike Luman

Mike Luman

Sales and Leasing Consultant
View Bio
Phil Mayberry

Phil Mayberry

Sales and Leasing Consultant
View Bio
Olivia Spencer

Olivia Spencer

Sales and Leasing Consultant
View Bio
Paul Troutman

Paul Troutman

Sales and Leasing Consultant
View Bio

Service

Mike Loucks

Mike Loucks

Service Advisor
99 Reviews
View Bio
Dean Marco

Dean Marco

POST SALE CUSTOMER LIAISON
65 Reviews
View Bio
Taylor Black

Taylor Black

Service Advisor
45 Reviews
View Bio
Scott Szilagyi

Scott Szilagyi

Service Advisor
18 Reviews
View Bio
Rob Zabel

Rob Zabel

Sales and Leasing Consultant
Contact Me
Dealership Experience 19 years 5 months
Industry Experience 41 years 11 months
I have been in the automotive industry since 1984. I have worked as both Parts Counterperson and as a Service Consultant. I also spent eight years in Service Management before moving on to Sales with Fred Martin. I believe my backround makes the overall sales experience better for my customers. Let me know what I can do to personally help you!
View More Reviews on DealerRater
Lisa Allison

Lisa Allison

Sales and Leasing Consultant
Recent Reviews

Feb 12, 2026

Dealership Rating
Employee Rating

Great dealership!

Great dealership! They made leasing my new 2026 Jeep Compass as easy as possible. Highly recommend

Nov 15, 2025

Dealership Rating
Employee Rating

Talon and Lisa did amazing with helping me pick the right

Talon and Lisa did amazing with helping me pick the right car (truck) to bring home. 10/10 would recommend them to anyone.

Oct 23, 2025

Dealership Rating
Employee Rating

Fred Martin has been so accommodating when we have needed

Fred Martin has been so accommodating when we have needed to purchase a vehicle. At our most recent visit, every staff member was friendly and courteous, and the buying experience was smooth!

Jun 27, 2025

Dealership Rating
Employee Rating

First off I am very pleased with the prices and second

First off I am very pleased with the prices and second off the sales girls Kelli and Lisa were amazing. They were easy to talk with like you knew them your whole life. They knew what they were talking about with the vehicles I was looking to purchase. Very nice experience with the girls and you should be proud of them. I will definitely be recommending Fred Martin and Kelli and Lisa to my friends and family. Thanks Brad H.

May 21, 2025

Dealership Rating
Employee Rating

I had best experience buying car form Fred Martin

I had best experience buying car form Fred Martin Superstore.Made everything nice and smooth. Thank you again

View More Reviews on DealerRater
Mike Loucks

Mike Loucks

Service Advisor
Recent Reviews

Jun 07, 2026

Dealership Rating
Employee Rating

The dealership was very helpful they were polite and

The dealership was very helpful they were polite and answered every question and concern that I had about my service

May 16, 2026

Dealership Rating
Employee Rating

I have an extended warranty an they Never use it.

I have an extended warranty an they Never use it. They break parts and charge you to fix it.

Apr 20, 2026

Dealership Rating
Employee Rating

Sales and service work hand and hand to earn and retain

Sales and service work hand and hand to earn and retain your business. Two company cars and two personal vehicles over a decade is a testimony in itself, but having residence an hour away from Fred Martin Superstore speaks earned loyalty.

Apr 05, 2026

Dealership Rating
Employee Rating

Very pleasant atmosphere and an xcellent vehicle

Very pleasant atmosphere and an xcellent vehicle purchasing experience. Salesman Matt Miller was tremendously knowledgeable and very patient. Would definitely recommend this dealership and salesman.

Jan 24, 2026

Dealership Rating
Employee Rating

Service department did a great job with repairs on our

Service department did a great job with repairs on our vehicle and went above and beyond

View More Reviews on DealerRater
Michael Rutherford

Michael Rutherford

Sales & Leasing Consultant/ Commercial Specialist
Contact Me
Dealership Experience 5 years 4 months
Industry Experience 5 years 4 months
My name is Mike, I love to help people and do everything I can to make your day better. I am New and Used vehicle sales. Also I am the Commercial Specialist at Fred Martin. I can help you out in anyway to get you going in your next vehicle. Whether it be for yourself or your business. If I’m not at work, I am spending time with both of my daughters and wife. They are the reason I work so hard so I can provide them a life they deserve. I am here everyday for them to have anything they ever want or need. I also love to ride quads and be outside when I can. The outdoors is where I want to be doing anything I can to enjoy the weather. You got to love Ohio.
Recent Reviews

Mar 26, 2026

Dealership Rating
Employee Rating

Mike Rutherford was awesome to deal with from start to

Mike Rutherford was awesome to deal with from start to finish. Great overall buying experience. Would highly recommend them to anyone looking for a new Ram truck.

Feb 12, 2026

Dealership Rating
Employee Rating

Michael was amazing, making our entire experience

Michael was amazing, making our entire experience wonderful. He listened to every detail we wanted and found us the perfect Truck! He went above and beyond making sure we were happy from the time we walked in to we drove our new truck away! Thank you Michael Rutherford and the entire Fred Martin team!

Feb 01, 2026

Dealership Rating
Employee Rating

I leased a Jeep Grand Cherokee Limited twice from this

I leased a Jeep Grand Cherokee Limited twice from this dealership and have always had a great experience. I love the car and the features.

Dec 23, 2025

Dealership Rating
Employee Rating

Matt and Mike are very professional.

Matt and Mike are very professional. The whole experience has been straight to the point and what they can do for you. I would shop here again in the future. I recommend giving this store a try.

May 08, 2025

Dealership Rating
Employee Rating

Awesome and great customer service!

Awesome and great customer service! We worked through the process together with efficiency and got me on the road!

View More Reviews on DealerRater
Bill King

Bill King

Sales and Leasing Consultant
Contact Me
Dealership Experience 10 years 5 months
Industry Experience 10 years 5 months
I enjoy helping to simplify the process and make it fun. I like to put my customer's minds at ease, by listening to their wants and needs and helping them find the perfect vehicle within their budget. I understand that my customer’s time is important and believe that they all deserve superior customer service and a great dealership experience every time. When I am not selling cars, I like to be on the water Fishing, Kayaking, Boating Etc... If you are looking for a great car buying experience, ask for Bill King !
Recent Reviews

Jun 23, 2026

Dealership Rating
Employee Rating

Tim Smith makes this dealership shine.

Tim Smith makes this dealership shine. His personality his caring and patient personality. We highly recommend Fred Martin and Tim Smith

Jan 02, 2026

Dealership Rating
Employee Rating

Really like them first time buying a car on my own the

Really like them first time buying a car on my own the sales man was very helpful and I really enjoyed working with him

Sep 05, 2025

Dealership Rating
Employee Rating

Bob Zabel & Bill King worked together to make my Jeep

Bob Zabel & Bill King worked together to make my Jeep purchase a pleasure. The car was delivered in perfect shape. I have purchased Jeeps here before and I know that the Service Department is excellent.

Jul 01, 2025

Dealership Rating
Employee Rating

Seems like a nice dealership and that's a good review

Seems like a nice dealership and that's a good review from me as I like going to dealerships as much as I like going to the Dr. Office. Was worth the extra drive miles from Pennsylvania, Pennsylvania dealers are the worst.

Feb 23, 2025

Dealership Rating
Employee Rating

Bill was amazing with assisting me with my purchase.

Bill was amazing with assisting me with my purchase.. I was predominantly a Chevy truck buyer but didn't know what I was missing out with the Dodge RAM line until test driving a few trucks with Bill. Very professional and transparent. He knew what I was looking for and worked with me through the process. I highly recommend coming to see him and Fred Martin! I will not go to anyone or anywhere else for my future business! Truly appreciate you sir!

View More Reviews on DealerRater
Mike Trissel

Mike Trissel

Sales and Leasing Consultant
Contact Me
Dealership Experience 9 years 10 months
Industry Experience 21 years 2 months
Recent Reviews

Sep 06, 2025

Dealership Rating
Employee Rating

Eric and Mike were amazing a great team would highly

Eric and Mike were amazing a great team would highly recommend. Thanks again Fred Martin.

Jul 20, 2025

Dealership Rating
Employee Rating

Salesman Mike was excellent to deal with via email, he

Salesman Mike was excellent to deal with via email, he was very prompt returning with answers to my questions, and was very up front with pictures and condition of the used vehicle we purchased. That was very helpful since we were purchasing from out of town.

Jun 24, 2025

Dealership Rating
Employee Rating

Mike Trissel at Fred Martin was such a great help.

Mike Trissel at Fred Martin was such a great help. We arrived to look at one vehicle and discovered it wasn't what we thought it was, and Mike suggested that we look at a different one and it ended up being the perfect fit! Mike took his time to work with us and show us the features on the car and even connect my wife's phone. We offered advise at to where we could get an aftermarket accessory item as well. We appreciate Mike and that he was thoughtful enough to show the other vehicle and take his time with us throughout that entire morning.

Jan 30, 2025

Dealership Rating
Employee Rating

Michael Trissel was awesome.

Michael Trissel was awesome. I told him what I was looking for and he nailed it. From the time I got in the door till the car was sold. I would Recommend anyone to him that is looking for a car. Great customer service and patience as well.Thank you MichaeI Trissel. HIGHLY APPRECIATE IT.

Dec 03, 2024

Dealership Rating
Employee Rating

Fred Martin did it again !

Fred Martin did it again !! Over the years I've had nothing but good experience, if you think they can't get you in a car , chances are they can I saw Mike Trissel he is very professional and took care of all my needs .

View More Reviews on DealerRater
Matt Miller

Matt Miller

Sales and Leasing Consultant
Contact Me
Dealership Experience 5 years 9 months
Industry Experience 5 years 9 months
I have been in the Sales Industry for 2 Years and absolutely love helping people find the perfect fit for their needs! You can probably find me out on the golf course when i’m not here at the Dealership! If you are in need of a new vehicle I would love to help you find it here at Fred Martin Superstore!
Recent Reviews

Apr 05, 2026

Dealership Rating
Employee Rating

Very pleasant atmosphere and an xcellent vehicle

Very pleasant atmosphere and an xcellent vehicle purchasing experience. Salesman Matt Miller was tremendously knowledgeable and very patient. Would definitely recommend this dealership and salesman.

Jan 15, 2026

Dealership Rating
Employee Rating

Matt was awesome!

Matt was awesome! He was super helpful throughout the entire process. 10/10 would definitely recommend!

Dec 07, 2025

Dealership Rating
Employee Rating

Most helpful dealership I could find.

Most helpful dealership I could find. Matt was very helpful and made the process easy.

Nov 04, 2025

Dealership Rating
Employee Rating

Worked with Matt Miller to turn in a lease and purchase a

Worked with Matt Miller to turn in a lease and purchase a new Jeep. By far the best experience I have had buying a vehicle. He was super responsive, transparent and easy to work with. Made the process very simple, streamlined the purchase and was very accommodating. Also worked with Brett in finance - easy-going, not pushy and straight forward. Highly recommend Matt and Brett! Would absolutely work with them again!

Nov 03, 2025

Dealership Rating
Employee Rating

Awesome dealership.

Awesome dealership. No hassle and did not try to push you, which was very much appreciated! Salesman was straightforward and made the process simple and easy

View More Reviews on DealerRater
Jeremy Wootan

Jeremy Wootan

Sales and Leasing Consultant
Contact Me
Dealership Experience 11 years 10 months
Industry Experience 11 years 10 months
Jeremy is an experienced automotive sales professional with over 11 years in the auto industry. As a husband and father of two, he values honesty, reliability, and making the car-buying process simple and enjoyable.
Recent Reviews

Jun 03, 2026

Dealership Rating
Employee Rating

My Salesman (Jeremy Wootan) was very accommodating and

My Salesman (Jeremy Wootan) was very accommodating and extremely helpful. He worked with my deal fairly and moved the process along with excellent communication and was able to get me a fantastic truck on my terms. I’m very pleased with his no nonsense approach all while respecting my limited time availability.

Aug 18, 2024

Dealership Rating
Employee Rating

Rob and Jeremy made our experience quick an easy.

Rob and Jeremy made our experience quick an easy. We were able to get the exact vehicle we were looking for and they had most of the paperwork done to expedite the process. This is my 4th vehicle purchase at Fred Martin. We will be back.

May 12, 2024

Dealership Rating
Employee Rating

Told us to come down for a test drive.

Told us to come down for a test drive. Drove 30 miles and car wasn't even drivable. Here is the exact communication from your salesperson. If it was me I would have gotten to work at 11:00am to make sure the car was drivable before having someone come down to drive an undrivable car....Not at 12:05, five minutes after shift starts

Jan 06, 2024

Dealership Rating
Employee Rating

Zack and his team at Fred Martin did a excellent job at

Zack and his team at Fred Martin did a excellent job at getting me exactly what I was looking for at the most for my money

Jan 04, 2024

Dealership Rating
Employee Rating

Salesman went above and beyond!

Salesman went above and beyond! Stress free easy experience! Straight forward and Honest!Friendly salesmen and sales manager!

View More Reviews on DealerRater
Dean Marco

Dean Marco

POST SALE CUSTOMER LIAISON
Dealership Experience 5 years 6 months
Industry Experience 18 years 2 months
Recent Reviews

Jun 07, 2026

Dealership Rating
Employee Rating

The dealership was very helpful they were polite and

The dealership was very helpful they were polite and answered every question and concern that I had about my service

May 16, 2026

Dealership Rating
Employee Rating

I have an extended warranty an they Never use it.

I have an extended warranty an they Never use it. They break parts and charge you to fix it.

Jun 26, 2025

Dealership Rating
Employee Rating

The experience was awesome and refreshing .

The experience was awesome and refreshing .The service is impeccable!!!! This was my first time for maintenance. Truly a pleasure!! Frank Ferro

Mar 18, 2025

Dealership Rating
Employee Rating

Excellent service.

Excellent service. Olivia was very helpful. My new go to dealership for service. Would 10 out of 10 recommend

Dec 03, 2024

Dealership Rating
Employee Rating

Fred Martin did it again !

Fred Martin did it again !! Over the years I've had nothing but good experience, if you think they can't get you in a car , chances are they can I saw Mike Trissel he is very professional and took care of all my needs .

View More Reviews on DealerRater
Daylor Neal

Daylor Neal

Sales and Leasing Consultant
Contact Me
Dealership Experience 22 years 5 months
Industry Experience 21 years 9 months
Love to Bike on Towpath
Recent Reviews

Nov 28, 2025

Dealership Rating
Employee Rating

excellent and the salesman Daylor Neal was.

excellent and the salesman Daylor Neal was. fantastic. i will be recommending him to my friends

Sep 17, 2025

Dealership Rating
Employee Rating

Superior customer service!

Superior customer service! I was totally satisfied with my purchasing experience. Daylor is the Best!

Feb 20, 2025

Dealership Rating
Employee Rating

This is my second time purchasing from here, the

This is my second time purchasing from here, the experience is always friendly and courteous

Jan 06, 2025

Dealership Rating
Employee Rating

Very friendly.

Very friendly. Willing to take the time to review different aspects from the buyer. Thank you

May 22, 2024

Dealership Rating
Employee Rating

Daylor helped my son buy his first car and was so helpful

Daylor helped my son buy his first car and was so helpful and friendly so when I found the vehicle I have wanted for a long time I knew I would be treated right and he would go above and beyond to help me make it happen! I highly recommend Daylor and the whole team at Fred Martins!

View More Reviews on DealerRater
Taylor Black

Taylor Black

Service Advisor
Recent Reviews

Jul 06, 2026

Dealership Rating
Employee Rating

About a year ago, we purchased our 2025 Rubicon X from

About a year ago, we purchased our 2025 Rubicon X from Rob Zabel at Fred Martin Superstore, and we continue to be extremely pleased with our experience. What initially brought us to this dealership was an incredible review we came across about Rob, and we’re happy to say it did not disappoint. From the very beginning, Rob took the time to listen to our questions and concerns, ensuring they were addressed every step of the way. His professionalism, knowledge, and commitment to customer satisfaction made the entire purchasing process smooth and enjoyable! This was one of the best dealership experiences we’ve ever had. It’s clear that Fred Martin Superstore truly prioritizes the customer experience, and that commitment is reflected throughout the entire team. What has impressed us even more is that the exceptional service didn’t end after the sale. Over the past year, the service department at Fred Martin Superstore has consistently provided outstanding customer care, making every visit a positive experience. A special thank you to Rob Zabel in Sales and Taylor in the Service Department for their continued dedication and excellent customer service. We highly recommend Fred Martin Superstore to anyone looking for a stress-free buying experience and exceptional support long after the purchase. And, by the way—I absolutely love my Rubicon X! A year later, I’m just as excited to drive it as I was the day we brought it home. Thank you, Rob, Taylor and Fred Martin Superstore, for making this such a wonderful experience from start to finish.

Jul 04, 2026

Dealership Rating
Employee Rating

Well, we previously obtained services from a different

Well, we previously obtained services from a different dealer where our experience was not good at all, this dealer was very accommodating and worked with our third-party extended service contract. They were very thorough and inspecting our vehicle and recommending appropriate service. We will certainly visit them again in the future.

Jun 07, 2026

Dealership Rating
Employee Rating

The dealership was very helpful they were polite and

The dealership was very helpful they were polite and answered every question and concern that I had about my service

May 16, 2026

Dealership Rating
Employee Rating

I have an extended warranty an they Never use it.

I have an extended warranty an they Never use it. They break parts and charge you to fix it.

May 06, 2026

Dealership Rating
Employee Rating

Easy friendly service.

Easy friendly service. Staff is supportive , dealership is clean and service members are knowledgeable in their respective areas.

View More Reviews on DealerRater
Chris Tompkins

Chris Tompkins

Sales and Leasing Consultant
Recent Reviews

Mar 16, 2026

Dealership Rating
Employee Rating

Amazing experience with Chris T and Paul D were amazing!

Amazing experience with Chris T and Paul D were amazing! Got exactly what I wanted with no hassel.

Feb 25, 2026

Dealership Rating
Employee Rating

Chris sold me a used 2020 Jeep Cherokee last Nov.

Chris sold me a used 2020 Jeep Cherokee last Nov. I bought it for my wife and she loves it. 10/10 I'm not comfortable with high pressure sales tactics at dealerships and have had a couple bad experiences at Fred Martin in the past. Chris was a gentleman and helped me navigate the process of buying a vehicle. I have a lease up in Nov. And I look forward to seeing him this fall for my next purchase.

Sep 29, 2025

Dealership Rating
Employee Rating

8 minutes ago New If you are in the market for a

8 minutes ago New If you are in the market for a new/used Dodge, RAM or Jeep, Fred Martin Superstore is the place to go! My husband and I have purchased 2 vehicles from them since July. They are absolutely the best group of people to work with. Everyone is very friendly, knowledgeable and will go above and beyond to help. Our salesman, Chris Tompkins is an absolute pleasure. We've worked with him both times and will request him everytime we want to buy from here. Vehicles are top notch and there is many to choose. The buying process is very easy from sales to finance. We are 3 hours away and we did every thing over the phone to make a smooth transaction when we arrived. 100% recommend.

Jul 23, 2025

Dealership Rating
Employee Rating

Incompetent.

Incompetent. They have a serious case of lack of communication. one hand doesn't know what the other hand is doing.

Apr 29, 2025

Dealership Rating
Employee Rating

They are very helpful and courteous.

They are very helpful and courteous. I like the dealership. I was very pleased.with the service

View More Reviews on DealerRater
Tim Smith

Tim Smith

Sales and Leasing Consultant
Contact Me
Dealership Experience 10 years 9 months
Industry Experience 28 years 3 months
Recent Reviews

Jun 23, 2026

Dealership Rating
Employee Rating

Tim Smith makes this dealership shine.

Tim Smith makes this dealership shine. His personality his caring and patient personality. We highly recommend Fred Martin and Tim Smith

Apr 04, 2026

Dealership Rating
Employee Rating

Tim was amazing salesman he didn't try to sale us on

Tim was amazing salesman he didn't try to sale us on anything he was very polite in his approach and thats why i loved the experience we had there today my wife loves her new vehicle we’ll definitely be back there when we need another vehicle hope he is still there

Jan 10, 2026

Dealership Rating
Employee Rating

You guys are all very nice and do great work!

You guys are all very nice and do great work! I want to thank you guys!

Oct 24, 2025

Dealership Rating
Employee Rating

Fred Martin superstore goes above and beyond when it

Fred Martin superstore goes above and beyond when it comes to customer service. The sales staff is friendly, courteous and very knowledgeable. The finance department focused on securing the best lending deal they could find and ultimately putting me in my new car.. I am very thankful for the team at Fred Martin Superstore.

Mar 27, 2025

Dealership Rating
Employee Rating

Tim Smith was very helpful.

Tim Smith was very helpful. This is the second vehicle we purchased from him and have been satisified.

View More Reviews on DealerRater
Joey Phillips

Joey Phillips

Sales and Leasing Consultant
Recent Reviews

Apr 16, 2026

Dealership Rating
Employee Rating

Worked with Brian and then Joey who were both helpful.

Worked with Brian and then Joey who were both helpful. Nick however was another story. The manager’s tone was dismissive, and his approach came across as condescending, particularly when discussing my questions about the vehicle. As a woman making a significant purchase, I expect to be treated with professionalism and courtesy, regardless of assumptions. This experience did not reflect those standards. Do better Nick.

Apr 09, 2026

Dealership Rating
Employee Rating

They are all very friendly and take care of my car.

They are all very friendly and take care of my car. They helped me get the car I wanted and the loan.

Jan 10, 2026

Dealership Rating
Employee Rating

joey was very helpful through the whole process very

joey was very helpful through the whole process very pleased with the experience anx i love my new car

Oct 18, 2025

Dealership Rating
Employee Rating

All around great experience especially kudos to the sales

All around great experience especially kudos to the sales guy Joey! Made the experience 100 percent more better! Me and my fiancé enjoyed talking to him

Jan 17, 2025

Dealership Rating
Employee Rating

Excellent customer service.

Excellent customer service. Friendly people. Quick service, accommodating staff, clean and clean showroom. Good location

View More Reviews on DealerRater
Scott Szilagyi

Scott Szilagyi

Service Advisor
Dealership Experience 10 years 1 months
Industry Experience 17 years 3 months
Recent Reviews

Jun 07, 2026

Dealership Rating
Employee Rating

The dealership was very helpful they were polite and

The dealership was very helpful they were polite and answered every question and concern that I had about my service

May 16, 2026

Dealership Rating
Employee Rating

I have an extended warranty an they Never use it.

I have an extended warranty an they Never use it. They break parts and charge you to fix it.

Mar 02, 2026

Dealership Rating
Employee Rating

Long story short… I bought my car about 18 months ago and

Long story short… I bought my car about 18 months ago and it was a certified used vehicle. The buying process was great. I was very happy with the sales person Lonnie. Fast-forward to 18 months later about a month ago, my transmission went out. I took it back to the dealership paid for the diagnosis which was about $200. They told me my transmission was out with my certified warranty. I had to pay 25% of the cost, which was not bad at all. I got my car back and two days later the transmission went out again. I was furious. I had to have it towed back to the dealership. I was not happy at all. However, I am extremely pleased about the way Scott from the service department handled this. I was offered a brand new jeep compass as a loaner car at no charge while they diagnosed my car again. Today I got a call from Scott that my transmission was done and they did a few test drives on it to make sure that it was in drivable condition and that he was going to send it across the street for a VIP cleaning for my inconvenience.. I was so happy to hear this. It’s bad enough when your car has issues. Scott made this process so much easier. Thank you, Scott for taking care of this.

Feb 01, 2026

Dealership Rating
Employee Rating

Efficient repair.

Efficient repair. Great people the experience was non stressful and done with no hassles recommend their use for repairs

Jan 01, 2026

Dealership Rating
Employee Rating

Your service dept was very knowledgeable, and helpful for

Your service dept was very knowledgeable, and helpful for me. I’m very satisfied. Thankyou

View More Reviews on DealerRater
Dave Chaboudy

Dave Chaboudy

Sales and Leasing Consultant
Contact Me
Dealership Experience 21 years 5 months
Industry Experience 21 years 5 months
Recent Reviews

May 10, 2026

Dealership Rating
Employee Rating

David was very professional, answered all of my

David was very professional, answered all of my questions. Price quoted upfront was the final sale price.

Jan 15, 2026

Dealership Rating
Employee Rating

Very polite answered all of my concerns and worked hard

Very polite answered all of my concerns and worked hard for me to get the best deal,

Jan 10, 2026

Dealership Rating
Employee Rating

You guys are all very nice and do great work!

You guys are all very nice and do great work! I want to thank you guys!

Oct 17, 2025

Dealership Rating
Employee Rating

First time buyer at this dealership and the experience

First time buyer at this dealership and the experience was amazing. I am definitely going to come back and let everyone know where to go to buy their next vehicle!

May 18, 2025

Dealership Rating
Employee Rating

Great dealership.

Great dealership. Dave did a good job. I was satisfied with my experience there. Good job.

View More Reviews on DealerRater
Brian Conn

Brian Conn

Sales and Leasing Consultant
Contact Me
Dealership Experience 15 years 5 months
Industry Experience 15 years 5 months
I love placing folks into a vehicle and creating new friendships. I have been on The Car Connection for 8 years and play the goofy rolls. I have two children with incredible spouses, and they have blessed me with 3 Grandchildren ages 7-11 & 14. My girlfriend is a Chief Warrant Officer in the Army and is currently overseas serving. My family was in Hawaii when Pearl Harbor was attacked and moved to Ohio where my family was formed. I have Amish ancestry on my mom's side and have Irish, Hawaiian, Swiss, French and Portuguese bloodline. I look forward to finding the vehicle that fits your needs and building a new friendship.
Recent Reviews

Apr 16, 2026

Dealership Rating
Employee Rating

Worked with Brian and then Joey who were both helpful.

Worked with Brian and then Joey who were both helpful. Nick however was another story. The manager’s tone was dismissive, and his approach came across as condescending, particularly when discussing my questions about the vehicle. As a woman making a significant purchase, I expect to be treated with professionalism and courtesy, regardless of assumptions. This experience did not reflect those standards. Do better Nick.

Sep 09, 2025

Dealership Rating
Employee Rating

They were very easy to deal with.

They were very easy to deal with. There was no pressure. Would go back in the future.

Apr 21, 2025

Dealership Rating
Employee Rating

Buyer beware.

Buyer beware. Would not ever shop Fred Martin again for any vehicle. They falsely provide a $7,500 dealer discount on a new hybrid van bought in 2024 but was charged an additional $7,500 penalty from IRS as Fred Martin did not properly check the restrictions. So, the IRS took back the funds ...and of course Fred Martin stated not the dealer problem, tough luck and I am now out $7,500. Legal action will be pending but please do not shop Fred Martin - zero level of trust

Mar 04, 2025

Dealership Rating
Employee Rating

Absolutely amazing service.

Absolutely amazing service. They helped me more than I could ever have hoped. Thank you.

Feb 24, 2025

Dealership Rating
Employee Rating

Brian went above and beyond to ensure we found the car we

Brian went above and beyond to ensure we found the car we were looking for. He was pleasure to work with. If you're looking for a car definitely contact Brian.

View More Reviews on DealerRater
Matt Gordon

Matt Gordon

Sales and Leasing Consultant
Contact Me
Dealership Experience 1 years 7 months
Industry Experience 17 years 4 months
Matt here! I am a huge gear head and have been working on cars since I was 6yrs old. I believe what we drive is a reflection of our personality. I got into the business because I love the process of matching people up with their PERFECT vehicle!
Recent Reviews

Mar 10, 2026

Dealership Rating
Employee Rating

I went in the day of the month and it was packed, with

I went in the day of the month and it was packed, with that said the team was amazing .Sales manager John and salesman Matt were knowledgeable and made the process easy. Wondering experience.

Jan 10, 2026

Dealership Rating
Employee Rating

You guys are all very nice and do great work!

You guys are all very nice and do great work! I want to thank you guys!

Dec 23, 2025

Dealership Rating
Employee Rating

Matt and Mike are very professional.

Matt and Mike are very professional. The whole experience has been straight to the point and what they can do for you. I would shop here again in the future. I recommend giving this store a try.

Apr 21, 2025

Dealership Rating
Employee Rating

I am very happy with the service I received at Fred

I am very happy with the service I received at Fred Martin Superstore! Each of the team members involved in my used car purchase were very knowledgeable, friendly, efficient, and helpful in my selection of a used car that was well matched to all of my particular car purchase criteria. I would recommend this dealership to any prospective car buyer!

Mar 25, 2025

Dealership Rating
Employee Rating

everyone was very kind and friendly!

everyone was very kind and friendly! all the people who worked with me were great!

View More Reviews on DealerRater
Chris Gray

Chris Gray

Sales and Leasing Consultant
Recent Reviews

Feb 20, 2026

Dealership Rating
Employee Rating

My salesman was Chris Grey he’s awesome and definitely

My salesman was Chris Grey he’s awesome and definitely gets you into what you want the Fred Martin team works with you and makes buying and financing a vehicle easy you’ll definitely leave the dealership in a new vehicle!!!

Oct 24, 2025

Dealership Rating
Employee Rating

Fred Martin superstore goes above and beyond when it

Fred Martin superstore goes above and beyond when it comes to customer service. The sales staff is friendly, courteous and very knowledgeable. The finance department focused on securing the best lending deal they could find and ultimately putting me in my new car.. I am very thankful for the team at Fred Martin Superstore.

Sep 29, 2025

Dealership Rating
Employee Rating

8 minutes ago New If you are in the market for a

8 minutes ago New If you are in the market for a new/used Dodge, RAM or Jeep, Fred Martin Superstore is the place to go! My husband and I have purchased 2 vehicles from them since July. They are absolutely the best group of people to work with. Everyone is very friendly, knowledgeable and will go above and beyond to help. Our salesman, Chris Tompkins is an absolute pleasure. We've worked with him both times and will request him everytime we want to buy from here. Vehicles are top notch and there is many to choose. The buying process is very easy from sales to finance. We are 3 hours away and we did every thing over the phone to make a smooth transaction when we arrived. 100% recommend.

Feb 12, 2025

Dealership Rating
Employee Rating

Chris was a very attentive salesman and his manager Dan

Chris was a very attentive salesman and his manager Dan helped me get a great deal!

Dec 23, 2024

Dealership Rating
Employee Rating

The greatest car salesman there he really knows what he’s

The greatest car salesman there he really knows what he’s selling. He ain’t no sham

View More Reviews on DealerRater
Stone Vorndran

Stone Vorndran

Sales and Leasing Consultant
Recent Reviews

Apr 17, 2025

Dealership Rating
Employee Rating

Stone was very professional and helpful got me exactly

Stone was very professional and helpful got me exactly what I was looking for. Never pushy. I would say, best car buying experience I’ve had. Will most definitely recommend to others

Nov 06, 2024

Dealership Rating
Employee Rating

Stone was very helpful in finding the right Cecile for me

Stone was very helpful in finding the right Cecile for me and my family. Even when we were being a little difficult, he still was able to get us a vehicle we all love!!

Sep 10, 2024

Dealership Rating
Employee Rating

I purchased a 2017 vehicle from Fred Martin.

I purchased a 2017 vehicle from Fred Martin. The process was seamless. The salesman was Stone. He helped expedite the purchase. Stone is top notch. He was knowledgeable about the paperwork. No pressure at all. The finance department handled the closing of the purchase within 1 hour , Rhonda is very pleasant and a professional finance representative for Fred Martin. Great job, keep up the good work. I absolutely recommend Fred Martin if anyone is looking to purchase a vehicle.

Sep 09, 2024

Dealership Rating
Employee Rating

Stone was very easy to work with & everybody seemed like

Stone was very easy to work with & everybody seemed like they were very helpful and I forgot my ultrasound pictures in my old car & thankfully he was able to get them to me

View More Reviews on DealerRater
Paul Dobranski

Paul Dobranski

Sales and Leasing Consultant
Contact Me
Dealership Experience 2 years 5 months
I spent 13 years in the Air Force as an Aircraft mechanic. I love traveling with my wife. We are always trying to get to a new part of the world that we have never seen before.
Recent Reviews

Mar 16, 2026

Dealership Rating
Employee Rating

Amazing experience with Chris T and Paul D were amazing!

Amazing experience with Chris T and Paul D were amazing! Got exactly what I wanted with no hassel.

Sep 17, 2025

Dealership Rating
Employee Rating

PAUL, REALLY TOOK TIME WITH ME, IN EXPLAINING OUT THE

PAUL, REALLY TOOK TIME WITH ME, IN EXPLAINING OUT THE DETAILS, I APPRECIATE HIS PATIENCE

Apr 20, 2025

Dealership Rating
Employee Rating

Very easy to work with very professional and not pushy

Very easy to work with very professional and not pushy would recommend to everyone who is looking for vehicles

View More Reviews on DealerRater
Trevor Swain

Trevor Swain

Sales and Leasing Consultant
Contact Me
Dealership Experience 1 years 9 months
Industry Experience 1 years 9 months
Married and father of 2 children, served in the Marine Corps for 5 years, love all the Cleveland sports team and THE Ohio State Buckeyes.
Recent Reviews

Mar 14, 2026

Dealership Rating
Employee Rating

Great working with Trevor.

Great working with Trevor. Very easy and done very professionally. Would highly recommend and we drive all the way from Pittsburgh.

Nov 26, 2025

Dealership Rating
Employee Rating

VERY PROFESSIONAL.

VERY PROFESSIONAL.MEMBERS WITH KIND, ATTENTIVE LISTENING AND CARING ABOUT YOUR REASON TO COME IN. ILL CHK THEIR INVENTORY NEXT TIME FIRST!

Mar 27, 2025

Dealership Rating
Employee Rating

"Trevor was absolutely fantastic to work with!

"Trevor was absolutely fantastic to work with! From the start, he took the time to truly listen to what we were looking for in a Jeep and worked hard to find the exact one that fit our needs. He was patient, attentive, and made us feel like finding the perfect vehicle for us was his top priority. Trevor went above and beyond to ensure the process was smooth, transparent, and stress-free. His knowledge, professionalism, and friendly demeanor made the entire experience enjoyable. We are thrilled with our new Jeep and so grateful for Trevor's help. If you’re in the market for a vehicle and want someone who genuinely cares about your satisfaction, Trevor is the person to go to!"

View More Reviews on DealerRater
Haley Thompson

Haley Thompson

Sales and Leasing Consultant
Contact Me
Dealership Experience 1 years 9 months
Recent Reviews

Jun 01, 2026

Dealership Rating
Employee Rating

Fred Martin Superstore was an absolute pleasure to work

Fred Martin Superstore was an absolute pleasure to work with from start to finish. It was a very enjoyable car buying experience. Be sure to look for Haley Thompson and Bill Bailey.

View More Reviews on DealerRater
Tim Bulgrin

Tim Bulgrin

Sales & Leasing Consultant
View More Reviews on DealerRater
Grant Carr

Grant Carr

Sales and Leasing Consultant
View More Reviews on DealerRater
Zach Johnson

Zach Johnson

Sales and Leasing Consultant
View More Reviews on DealerRater
Mike Luman

Mike Luman

Sales and Leasing Consultant
View More Reviews on DealerRater
Phil Mayberry

Phil Mayberry

Sales and Leasing Consultant
View More Reviews on DealerRater
Olivia Spencer

Olivia Spencer

Sales and Leasing Consultant
View More Reviews on DealerRater
Paul Troutman

Paul Troutman

Sales and Leasing Consultant
View More Reviews on DealerRater

Contact Us

  • By submitting this form you agree to be contacted by a Fred Martin Superstore staff member
  • By visiting this website you are agreeing to interact with AI tools in an effort to better improve the customer experience.
  • This field is for validation purposes and should be left unchanged.
  • Find the Right Person

    Connect with one of our top rated specialists.
    Michael Rutherford
    Mike Trissel
    Dave Chaboudy
    Powered By DealerRater
    Show Our Specialists Hide Our Specialists
    Michael Rutherford

    Michael Rutherford

    Sales & Leasing Consultant/ Commercial Specialist

    99 Reviews
    Mike Trissel

    Mike Trissel

    Sales and Leasing Consultant

    89 Reviews
    Dave Chaboudy

    Dave Chaboudy

    Sales and Leasing Consultant

    10 Reviews
    Rob Zabel

    Rob Zabel

    Sales and Leasing Consultant

    180 Reviews
    Bill King

    Bill King

    Sales and Leasing Consultant

    92 Reviews
    Matt Miller

    Matt Miller

    Sales and Leasing Consultant

    88 Reviews
    Joey Phillips

    Joey Phillips

    Sales and Leasing Consultant

    21 Reviews
    Lisa Allison

    Lisa Allison

    Sales and Leasing Consultant

    126 Reviews
    Jeremy Wootan

    Jeremy Wootan

    Sales and Leasing Consultant

    66 Reviews
    Daylor Neal

    Daylor Neal

    Sales and Leasing Consultant

    63 Reviews
    Tim Smith

    Tim Smith

    Sales and Leasing Consultant

    35 Reviews
    Matt Gordon

    Matt Gordon

    Sales and Leasing Consultant

    7 Reviews
    Chris Tompkins

    Chris Tompkins

    Sales and Leasing Consultant

    40 Reviews
    Chris Gray

    Chris Gray

    Sales and Leasing Consultant

    5 Reviews
    Brian Conn

    Brian Conn

    Sales and Leasing Consultant

    9 Reviews
    Stone Vorndran

    Stone Vorndran

    Sales and Leasing Consultant

    4 Reviews
    Trevor Swain

    Trevor Swain

    Sales and Leasing Consultant

    3 Reviews
    Paul Dobranski

    Paul Dobranski

    Sales and Leasing Consultant

    3 Reviews
    Haley Thompson

    Haley Thompson

    Sales and Leasing Consultant

    1 Review
    Zach Johnson

    Zach Johnson

    Sales and Leasing Consultant

    Tim Bulgrin

    Tim Bulgrin

    Sales & Leasing Consultant

    Phil Mayberry

    Phil Mayberry

    Sales and Leasing Consultant

    Paul Troutman

    Paul Troutman

    Sales and Leasing Consultant

    Olivia Spencer

    Olivia Spencer

    Sales and Leasing Consultant

    Mike Luman

    Mike Luman

    Sales and Leasing Consultant

    Grant Carr

    Grant Carr

    Sales and Leasing Consultant