Staff
Sales
Rob Zabel
Sales and Leasing Consultant
Amber Williams
Sales and Leasing Consultant
Lisa Allison
Sales and Leasing Consultant
Michael Rutherford
Sales & Leasing Consultant/ Commercial Specialist
Bill King
Sales and Leasing Consultant
Mike Trissel
Sales and Leasing Consultant
Matt Miller
Sales and Leasing Consultant
Jeremy Wootan
Sales and Leasing Consultant
Daylor Neal
Sales and Leasing Consultant
Kelli Slavens
Sales and Leasing Consultant
Chris Tompkins
Sales and Leasing Consultant
Tim Smith
Sales and Leasing Consultant
Joey Phillips
Sales and Leasing Consultant
Logan Riley
Sales and Leasing Consultant
Antonio Taylor
Sales and Leasing Consultant
Brian Conn
Sales and Leasing Consultant
De’Angelo "DJ" McNeil
Sales and Leasing Consultant
Dave Chaboudy
Sales and Leasing Consultant
Matt Gordon
Sales and Leasing Consultant
Stone Vorndran
Sales and Leasing Consultant
Chris Gray
Sales and Leasing Consultant
Tallon Maddern
Sales and Leasing Consultant
Paul Dobranski
Sales and Leasing Consultant
Andrew Gradwohl
Sales and Leasing Consultant
Trevor Swain
Sales and Leasing Consultant
Joe Tracy
Sales and Leasing Consultant
Libby Heckman
Sales and Leasing Consultant
Garret Swain
Sales and Leasing Consultant
Joe Trocci
Sales and Leasing Consultant
Service
Mike Loucks
Service Advisor
Dean Marco
POST SALE CUSTOMER LIAISON
Taylor Black
Service Advisor
Scott Szilagyi
Service Advisor
Management
William Monroe
Service Manager
Nick Rizzotto
New Car Sales Manager
Jerome Perry
New Car Sales Manager
Joe Van Jura
New Car Sales Manager
Mike Naumovski
Used Car Sales Manager
Brett Smith
General Sales Manager
Chad Willis
Used Car Sales Manager
Rob Zabel
Sales and Leasing Consultant
Apr 15, 2025
This is my 4th jeep from Fred Martin.
This is my 4th jeep from Fred Martin. Rob Zabel has been my go to person for the past couple of years. He’s great to work with and always tries to make sure I’m taken care of when I’m on hunt for a new vehicle.
Feb 20, 2025
The dealership provided a great experience and I really
The dealership provided a great experience and I really enjoyed the time I spent there.
Nov 07, 2024
Our salesman was Rob Zabel.
Our salesman was Rob Zabel. He took his time to go over everything with me, he did not rush through the whole deal. Also, Rhonda in finance was great to work with. I would recommend Rob Zabel & this dealership to any of my friends.
Oct 31, 2024
We had a wonderful experience dealing with Rob Zabel.
We had a wonderful experience dealing with Rob Zabel. He was professional, knowledgeable, patient, honest, and kind. I highly recommend him!
Aug 31, 2024
Everyone I dealt with this morning/ afternoon was
Everyone I dealt with this morning/ afternoon was friendly, professional, and knowledgeable. Rob went out of his way to be helpful & informative.
Amber Williams
Sales and Leasing Consultant
May 06, 2025
Fred Martin's is a very clean dealership with very nice
Fred Martin's is a very clean dealership with very nice people, it also has amazing amenities and is just an all around great place to be when buying or leasing a vehicle!
Mar 17, 2025
Everyone was so nice and helpful , from the front desk
Everyone was so nice and helpful , from the front desk all the way to financing. Dealership was very clean and state of the art . We were even impressed with the detailers cleaning up our jeep before driving off with it. Amber was our sales rep and we loved her. She was very attentive and answered all our questions. Will definitely be back to purchase vehicles in the future.
Mar 01, 2025
Amber Williams is an amazing salesperson.
Amber Williams is an amazing salesperson. She was very sweet, patient and knowledgeable. She found exactly what we were looking for.
Feb 21, 2025
Store was clean and the staff was very nice!
Store was clean and the staff was very nice! Finance was very informative and amber was very helpful through the entire process.
Feb 20, 2025
Amber was wonderful the first time, purchasing our first
Amber was wonderful the first time, purchasing our first jeep, wasn’t rushed, told her what we were looking for & was nothing short of excellent. Totaled the jeep ( great safety features ) came back a 2nd time for another jeep. Test drove over 6 cars to find the right one, and was very communative & even pushed us to test drive something out of what we were looking at! Will be back for our 3rd purchase with out a doubt, and will specifically ask for Amber! :)
Lisa Allison
Sales and Leasing Consultant
May 05, 2025
If I could give zero stars, I would.
If I could give zero stars, I would. This dealership is just full of people who lie to you and only care about themselves. I was told my truck was safe for me to drive and ended up with a bad wheel bearing. Was told a bad wheel bearing doesn't make a vehicle unsafe to drive. This place sells lemons and disrespectful employees.
Nov 21, 2024
Great experience.
Great experience. I got what I wanted for my trade and received a rebate on my new SUV. There were two minor cosmetic imperfections on the vehicle that were fixed without any hesitation Good group of folks (Ron, Jerome, John R. and Lisa A.)
Jul 05, 2024
We had a fantastic experience at this dealership!
We had a fantastic experience at this dealership! The staff, specifically Trey and Lisa were very responsive, friendly and knowledgeable. We were traveling from out of town and the dealership was understanding of our situation and made sure we had everything we needed. Their follow up after the purchase has been much appreciated as well! I would definitely recommend this dealership to anyone in the market for a new car.
Feb 16, 2024
I was attempting an online purchase for a van for my
I was attempting an online purchase for a van for my wife. We are over 3 hours away. I called and spoke with a salesperson, who did a great job, and asked some questions as we were not there. I specifically was worried about tires, as they were shown by Carfax to be original. I asked if they were replaced, as I didn't want to pay their asking price if it had low tires. They specifically told me they were replaced and new... I purchased the van, went thru all the paper work, and something in my gut told me to doublecheck the tires.. Sure enough... they were just rotated and balanced and 50% life left. I asked for them to replace tires as they said, but they refused. I had to cancel the deal, more about they're mis-representation than any thing else. Then to top it off, I used my Chrysler reward points. They cancelled those after the fact, but now I have to wait over 30 days for them to be credited back to me... I now know why car dealerships have such bad reps... What a waste over a set of tires... It may seem trivial, but it was my hot button... This could have easily been a 5 star review, but when you mis-represent something, face up to it, make it right, and move on... My salesperson Lisa, did her best, but it was above her paygrade unfortunately...
Feb 10, 2024
Very easy to work with.
Very easy to work with. Highly recommend! Ms. Allison was very helpful and was always professional.
Michael Rutherford
Sales & Leasing Consultant/ Commercial Specialist
May 09, 2025
Awesome and great customer service!
Awesome and great customer service! We worked through the process together with efficiency and got me on the road!
Apr 30, 2025
They are very helpful and courteous.
They are very helpful and courteous. I like the dealership. I was very pleased.with the service
Apr 25, 2025
Mike Rutherford was an amazing partner in completing my
Mike Rutherford was an amazing partner in completing my Kia Niro purchase. His diligence and communication in the whole process—ensuring every detail was taken care of—was impeccable. I would highly recommend Fred Martin and Mike’s expertise to anyone in need.
Mar 12, 2025
I LOVE IT!
I LOVE IT! In and out in no time at all!! I KNEW what I wanted. I GOT what I wanted!! A jeep in the heartland!!🇺🇸😊🥰
Feb 21, 2025
Michael Rutherford is great salesman.
Michael Rutherford is great salesman. He helped me by buying a vehicle at more than the dealer I was dealing with was willing to pay.
Bill King
Sales and Leasing Consultant
Feb 23, 2025
Bill was amazing with assisting me with my purchase.
Bill was amazing with assisting me with my purchase.. I was predominantly a Chevy truck buyer but didn't know what I was missing out with the Dodge RAM line until test driving a few trucks with Bill. Very professional and transparent. He knew what I was looking for and worked with me through the process. I highly recommend coming to see him and Fred Martin! I will not go to anyone or anywhere else for my future business! Truly appreciate you sir!
Dec 11, 2024
Great staff, very pleasant to work with.
Great staff, very pleasant to work with. Very knowledgeable and attentive. Bill King is a great salesman. I will recommend him to anyone wanting to purchase a vehicle from Fred Martin
Nov 30, 2024
Excellent service and excellent treatment from salesman
Excellent service and excellent treatment from salesman Bill King. We couldn’t be happier with how the process went
Aug 14, 2024
This was my second purchase from this dealership and it
This was my second purchase from this dealership and it was exceptional. Staff is terrific
Apr 08, 2024
Our salesman was great got us into the prefect truck and
Our salesman was great got us into the prefect truck and was not there all day.
Mike Loucks
Service Advisor
Mar 18, 2025
Excellent service.
Excellent service. Olivia was very helpful. My new go to dealership for service. Would 10 out of 10 recommend
Mar 10, 2025
Everyone was very polite and helpful and the area is very
Everyone was very polite and helpful and the area is very clean. I think they did an excellent job.
Feb 25, 2025
Friendly , good service fix in a timely manner,polite
Friendly , good service fix in a timely manner,polite service and clearly explained the problems
Dec 22, 2024
I feel at ease everytime I visit and know I’m always
I feel at ease everytime I visit and know I’m always taken care of and with respect.
Nov 21, 2024
The service department does such a fabulous job when they
The service department does such a fabulous job when they service your vehicle. They are very meticulous with your vehicle when its getting fixed like it's their own. They make sure everything is explained and what is going on throughout the whole process. Mike Loucks is the gentleman that helped me and my family. Great job Team Fred Martin! Update 11/21/2024 - Went to Speedy and had a oil change and tire rotation done the other day and everything went fantastic like normal. They even cleaned the spot where the old oil change sticker was on the windshield that left glue on the windshield with windex and placed the new one in the spot it was. Going beyond the normal service garage does! Great job Team Fred Martin! Always pleased with their service and professionalism.
Mike Trissel
Sales and Leasing Consultant
Jan 30, 2025
Michael Trissel was awesome.
Michael Trissel was awesome. I told him what I was looking for and he nailed it. From the time I got in the door till the car was sold. I would Recommend anyone to him that is looking for a car. Great customer service and patience as well.Thank you MichaeI Trissel. HIGHLY APPRECIATE IT.
Dec 03, 2024
Fred Martin did it again !
Fred Martin did it again !! Over the years I've had nothing but good experience, if you think they can't get you in a car , chances are they can I saw Mike Trissel he is very professional and took care of all my needs .
Aug 25, 2024
I WOULD LIKE TO THANK YOU MIKE FOR HELPING ME INTO A
I WOULD LIKE TO THANK YOU MIKE FOR HELPING ME INTO A VECHILE THAT I REALLY LIKE AND LOVE AGAIN THANK YOU FOR ALL YOUR HELP AND UNDERSTANDING
May 17, 2024
I have never had such a wonderful experience until I met
I have never had such a wonderful experience until I met Mike Trissel at Fred Martin. He was absolutely wonderful, low-key, very informative, a perfectionist in quality, spent a lot of time teaching me about features. Then after I bought it he filled up the gas tank!! In my 51 years of car buying, no company has never done that! Rhonda in financing was great too! Bravo Fred Martin in obtaining and retaining these employees! I will never go anywhere else and will recommend Mike to everyone I know who is looking to buy a new or used car!
Apr 20, 2024
I liked the sales person who helped me on the fiat side
I liked the sales person who helped me on the fiat side he was understanding and helped get what I was looking for. Although, my car payment is a tad high
Matt Miller
Sales and Leasing Consultant
Feb 02, 2025
Very kind , understanding we travelled a great distance
Very kind , understanding we travelled a great distance they had us in and out and our way
Jan 15, 2025
I hate even giving this place 1 star.
I hate even giving this place 1 star. Absolute SNAKES and SCAMMERS. Purchased a new Jeep after trading in our Mercedes. 2 months later they inform us THEY made an error with the payoff amount and that we would need to come up with another $7,000 or they would stick us with 2 car payments. The way JOHN RIZZOTTO spoke to my wife was disgusting and reprehensible. Now they want us to return the car and take our old one back. Seems fishy to me! Do not trust anything they tell you!
Dec 07, 2024
Matt was AWESOME!
Matt was AWESOME! We went over and above to get me the vehicle I wanted. He is a great asset to the team. Job well done!!!!👍🏾
Nov 30, 2024
My experience was tbd most amazing I have ever had.
My experience was tbd most amazing I have ever had. Matt Miller was absolutely fantastic and helped me get into a bigger suv when no other car dealership was willing to help! The absolute best experience ever!
Jun 05, 2024
Matthew Miller was such a pleasure to work with very
Matthew Miller was such a pleasure to work with very accommodating when I was short on time he help facilitate the buying process. I got the truck that I wanted in a very efficient manner. Thank you very much Mr. Miller.
Jeremy Wootan
Sales and Leasing Consultant
Aug 18, 2024
Rob and Jeremy made our experience quick an easy.
Rob and Jeremy made our experience quick an easy. We were able to get the exact vehicle we were looking for and they had most of the paperwork done to expedite the process. This is my 4th vehicle purchase at Fred Martin. We will be back.
May 12, 2024
Told us to come down for a test drive.
Told us to come down for a test drive. Drove 30 miles and car wasn't even drivable. Here is the exact communication from your salesperson. If it was me I would have gotten to work at 11:00am to make sure the car was drivable before having someone come down to drive an undrivable car....Not at 12:05, five minutes after shift starts
Jan 06, 2024
Zack and his team at Fred Martin did a excellent job at
Zack and his team at Fred Martin did a excellent job at getting me exactly what I was looking for at the most for my money
Jan 04, 2024
Salesman went above and beyond!
Salesman went above and beyond! Stress free easy experience! Straight forward and Honest!Friendly salesmen and sales manager!
Dec 22, 2023
Best dealer in Ohio!
Best dealer in Ohio! This is from someone who travels cross country and have dealt with different dealers in different states. You should work with Jeremy Wootan, who I would like to call the "car whisperer" 😃he knows so much about the industry and the type of car that is best for you and can magically find just what you're looking for within the first day of sitting with you. He also came recommended from a previous buyer who was elated with their experience. He does low pressure sales and does not try and get you to get something that is outside of your price range or budget range. I had planned to go to three different dealerships but didn't even bother with the other two once I went to Fred Martin. Most of their cars have an amazing warranty - free oil changes and a lifetime warranty which means they know you will be coming back so that means they are selling you a good car. You also get to look at the entire Carfax report while there, he also explained how you could tell by looking at the Carfax whether someone was a street driver or highway driver and if that person properly maintained their car. This may be common knowledge for some, but helpful for people who don't usually use Carfax. Jeremy Wootan diligently explained the entire sales process and all the details and the final price was just one easy lump sum to understand. I am so happy with my new purchase I will refer anyone who asks as well as people who don't ask to select Jeremy Wootan as their Fred Martin representative.
Dean Marco
POST SALE CUSTOMER LIAISON
Mar 18, 2025
Excellent service.
Excellent service. Olivia was very helpful. My new go to dealership for service. Would 10 out of 10 recommend
Dec 03, 2024
Fred Martin did it again !
Fred Martin did it again !! Over the years I've had nothing but good experience, if you think they can't get you in a car , chances are they can I saw Mike Trissel he is very professional and took care of all my needs .
Sep 24, 2024
I was very pleased with my sales agent and the service
I was very pleased with my sales agent and the service department was very prompt on getting my vehicle in for minor repairs
Aug 05, 2024
Fred Martin had always been good to me in sales and
Fred Martin had always been good to me in sales and service. The last service visit was great
May 31, 2024
Very professional and courteous really up to date on
Very professional and courteous really up to date on everything that's associated with the oil changing department I was really impressed
Daylor Neal
Sales and Leasing Consultant
Feb 20, 2025
This is my second time purchasing from here, the
This is my second time purchasing from here, the experience is always friendly and courteous
Jan 06, 2025
Very friendly.
Very friendly. Willing to take the time to review different aspects from the buyer. Thank you
May 23, 2024
Daylor helped my son buy his first car and was so helpful
Daylor helped my son buy his first car and was so helpful and friendly so when I found the vehicle I have wanted for a long time I knew I would be treated right and he would go above and beyond to help me make it happen! I highly recommend Daylor and the whole team at Fred Martins!
Apr 11, 2024
Great salesman and great service.
Great salesman and great service. Would definitely shop here again for our next vehicle need!
Apr 07, 2024
Easy to work with, not pushy, very friendly and salesman
Easy to work with, not pushy, very friendly and salesman was very polite and professional
William Monroe
Service Manager
May 31, 2024
Very professional and courteous really up to date on
Very professional and courteous really up to date on everything that's associated with the oil changing department I was really impressed
Apr 15, 2024
Fred Martin made the entire process easy.
Fred Martin made the entire process easy. From the sales experience through financing everyone was professional and friendly to work with.
Apr 12, 2024
My vehicle had some erosion that developed over time,
My vehicle had some erosion that developed over time, Fred Martin Super store got me right in and repaired all erosion, they did a beautiful job
Feb 27, 2024
Great service, I was in and out quickly and will be back
Great service, I was in and out quickly and will be back for all my service beeds
Feb 26, 2024
I was kept updated about what was going on with my
I was kept updated about what was going on with my vehicle. I was also informed of any other issues that needed to be addressed.
Kelli Slavens
Sales and Leasing Consultant
May 10, 2025
Thank you Kelli for all your help these last couple days.
Thank you Kelli for all your help these last couple days. I greatly appreciate the truck. Your honesty and sincere heart to help me was refreshing. Thanks again.
May 09, 2025
Awesome and great customer service!
Awesome and great customer service! We worked through the process together with efficiency and got me on the road!
Apr 15, 2025
My sales lady Kelli was fantastic!
My sales lady Kelli was fantastic!!!!!! She made the process smooth and had a great experience
Apr 09, 2025
I've bought 4 or more cars from Fred Martin in my life.
I've bought 4 or more cars from Fred Martin in my life. I keep going back.
Mar 25, 2025
Kelli is such a pleasure to work with and really goes
Kelli is such a pleasure to work with and really goes above and beyond to make sure that her customers are taken care of. We wouldn't purchase from anyone else!
Chris Tompkins
Sales and Leasing Consultant
Apr 30, 2025
They are very helpful and courteous.
They are very helpful and courteous. I like the dealership. I was very pleased.with the service
Apr 12, 2025
Everyone was kind and patient with my elderly parents who
Everyone was kind and patient with my elderly parents who were purchasing the car today
Jun 05, 2024
Excellent service all the way around from sales to
Excellent service all the way around from sales to finance. We couldn't be happier with our purchase. The extra warranties and perks offered were top notch. Thanks again to everyone involved.
May 13, 2024
All my questions have been answered.
All my questions have been answered. Still in contact. Hopefully I can get something soon
Dec 29, 2023
Working with Chris was an amazing experience.
Working with Chris was an amazing experience. He was kind, patient and transparent with me. He understood and worked with me to find a vehicle that same day, I came in with one car and left with something amazing! Thank you Chris and Fred Martin for a great buying experience!
Nick Rizzotto
New Car Sales Manager
Apr 22, 2025
I am very happy with the service I received at Fred
I am very happy with the service I received at Fred Martin Superstore! Each of the team members involved in my used car purchase were very knowledgeable, friendly, efficient, and helpful in my selection of a used car that was well matched to all of my particular car purchase criteria. I would recommend this dealership to any prospective car buyer!
Mar 05, 2025
Logan and Nick were really awesome and would definitely
Logan and Nick were really awesome and would definitely go back just to deal with them! They really are good people
Dec 10, 2024
As I said in my first review, the sales team (especially
As I said in my first review, the sales team (especially Kelli Slavens) went above and beyond what I truly expected from them. They gave us the best car buying experience that I have ever had in my life and at 75 YOA, I have had many. They were always friendly, curteous, caring, and patient during our experience with them. I'm not sure whether the Finance Department is considered part of the sales team or not, but there are a couple of things that could have expedited and made the experience even better. One thing is that they should ALWAYS do is identify who they are immediately in verbal communications. They do in written communications, so they should in verbal as well. I never had that problem with the sales personnel. The other thing they should ALWAYS do is to verify the email address with the customer before sending any emails (especially documents). That mistake could have saved the two extra days that it cost in the transaction. Other than that, I still say it was THE BEST experience that I have had and I would recommend the Fred Martin Superstore for anyone who needs to purchase a vehicle.
May 31, 2024
Very professional and courteous really up to date on
Very professional and courteous really up to date on everything that's associated with the oil changing department I was really impressed
May 24, 2024
As a first time car buyer, Joe B.
As a first time car buyer, Joe B. and his manager Nick helped me out. They made sure everything went smoothly. I was able to go home in a car that I felt comfortable, and safe in. Very happy customer!
Tim Smith
Sales and Leasing Consultant
Mar 27, 2025
Tim Smith was very helpful.
Tim Smith was very helpful. This is the second vehicle we purchased from him and have been satisified.
Feb 08, 2025
Kelli was great in helping us with the purchase of our
Kelli was great in helping us with the purchase of our new Jeep Grand Cherokee Labrador.
Oct 08, 2024
Everyone we worked with at Fred Martin was friendly and
Everyone we worked with at Fred Martin was friendly and helpful, Kelli went out of her way to make sure we understood everything and made us feel comfortable.
Sep 19, 2024
The gentleman who helped me was amazing, was patient with
The gentleman who helped me was amazing, was patient with me and listened to what I wanted. Super excited about my new car.
Aug 13, 2024
He called my husband and had his dream truck.
He called my husband and had his dream truck. He was a pleasure to work with. He is very charismatic and easy to talk to. He made everything go smooth. He went above and beyond for us.
Jerome Perry
New Car Sales Manager
Apr 21, 2025
Buyer beware.
Buyer beware. Would not ever shop Fred Martin again for any vehicle. They falsely provide a $7,500 dealer discount on a new hybrid van bought in 2024 but was charged an additional $7,500 penalty from IRS as Fred Martin did not properly check the restrictions. So, the IRS took back the funds ...and of course Fred Martin stated not the dealer problem, tough luck and I am now out $7,500. Legal action will be pending but please do not shop Fred Martin - zero level of trust
Nov 21, 2024
Great experience.
Great experience. I got what I wanted for my trade and received a rebate on my new SUV. There were two minor cosmetic imperfections on the vehicle that were fixed without any hesitation Good group of folks (Ron, Jerome, John R. and Lisa A.)
Aug 28, 2024
This dealership was amazing!
This dealership was amazing! Their whole team at Fred Martin took care of us and we felt very welcomed every time we came in!
May 31, 2024
Very professional and courteous really up to date on
Very professional and courteous really up to date on everything that's associated with the oil changing department I was really impressed
Feb 18, 2024
I had a very pleasant and smooth experience purchasing my
I had a very pleasant and smooth experience purchasing my first car from Fred Martin Superstore. Mike Rutherford was on top of communication from the moment I inquired about the vehicle, and was very accommodating through each step of the process. Sales manager Jerome, and Bob from financing were great as well!
Taylor Black
Service Advisor
May 02, 2025
I got my van back from Fred Martin Superstore about a
I got my van back from Fred Martin Superstore about a week ago getting a housing unit repaired that was causing an oil leak. I was without transportation for a week. Paid $700 for the “repair” and now today my van won’t even start! I contacted AAA for a tow and was told that my van was leaking oil yet again! I’ll be contacting the BBB and corporate about all of this poor work
May 02, 2025
I just received my reticle back from the service
I just received my reticle back from the service department, and within 24 hours the engine is now very loud and should like the exhaust is messed up. This was not an issue before I took it in for service. My overall experience with the dealership and service department has been very poor
Mar 18, 2025
Excellent service.
Excellent service. Olivia was very helpful. My new go to dealership for service. Would 10 out of 10 recommend
Mar 10, 2025
Everyone was very polite and helpful and the area is very
Everyone was very polite and helpful and the area is very clean. I think they did an excellent job.
Feb 26, 2025
Fred Martin did a great job servicing our vehicle.
Fred Martin did a great job servicing our vehicle. Taylor, the mechanic kept us apprised of its progress every step of the way, and even cleaned it both inside and out as a courtesy for being so patient, as the job took awhile with the diagnosis, ordering parts, and so forth. Thank you Taylor, and Fred Martin. Scott and Sandy Boord/Norton
Joey Phillips
Sales and Leasing Consultant
Jan 18, 2025
Excellent customer service.
Excellent customer service. Friendly people. Quick service, accommodating staff, clean and clean showroom. Good location
Jul 15, 2024
Joey and Kerry did an awesome job for us planning on
Joey and Kerry did an awesome job for us planning on buying many more vehicles. Thanks Chris
Jan 28, 2024
The process of trading in my vehicle and purchasing the
The process of trading in my vehicle and purchasing the truck I wanted couldn’t have gone easier! Very friendly sales department at Fred Martin
Aug 31, 2023
A very nice dealership with a friendly staff.
A very nice dealership with a friendly staff. Lots of quality vehicles to choose from.
Aug 16, 2023
Very organized very respectful with me and my daughter
Very organized very respectful with me and my daughter who was buying first at 15
Logan Riley
Sales and Leasing Consultant
May 06, 2025
They don’t stand behind their cars.
They don’t stand behind their cars. 640 miles on a brand new car and the response is “too bad” schedule service. I didn’t purchase a new vehicle (75k) to sit in service centers. I want to return it and it is not their policy nor will be considered.
May 01, 2025
Clean and comfortable showroom and waiting areas.
Clean and comfortable showroom and waiting areas. Logan Riley is a great salesperson. He was friendly, patient and very knowledgeable about the cars I tested. He also stayed late to show me how to operate all of the tech features of my new car. I would recommend asking for him when shopping for a car at Fred Martin Superstore.
Apr 14, 2025
Very clean dealership with very welcoming staff that do
Very clean dealership with very welcoming staff that do everything they can to put you in a vehicle that fits you best
Apr 04, 2025
Very satisfied with every one at the dealership in the
Very satisfied with every one at the dealership in the leasing of my car. Especially Olivia in the service department who took all the time I needed to answer all questions.
Apr 01, 2025
Let me test drive the vehicle.
Let me test drive the vehicle. Logan was nice and helpful. Friendly staff and environment.
Antonio Taylor
Sales and Leasing Consultant
Mar 03, 2025
This was the worst car buying experience I have ever had.
This was the worst car buying experience I have ever had. I came in to pick up my new vehicle only to discover that it was already a courtesy vehicle, and the warranty was already activated almost 6 months prior. The sales manager blamed his salesman for not telling us when it was actually him, Robert Gunther, who stated this was not a courtesy vehicle a week earlier. From the moment the sales manager got involved he continually said that "we should part ways" instead of trying to make it right. Management stated, "we feel you are a high risk to give us a bad review after the sale to the manufacturer and it will cost us money". We did not care about any review only wanted the vehicle we purchased and an adjustment because the warranty was already active. The sales manager tried to keep pushing us away because of this dealer review and kept saying, "you're not happy, we should part ways". We asked him to make it right and he asked what we wanted. I said 1500 off because this was a courtesy car, and he quickly said "OK". We went outside to look at the jeep one more time and we came back in, and the number was only $800 off. I asked what happened to the $1500 off and he said I didn't say "ok I'll do it", I only said "OK". The sales manager kept bringing up that a bad review would cost them money and kept saying we should part ways. I once again said we wanted the Jeep and asked to round the out-the-door price down $67.00 to make it an even $50 k out-the-door. Once again, Rob stated it's better to part ways because we feel you are high risk to give us a bad manufacturer review. We said we just wanted the vehicle and would pay them the $67.00 and they refused to sell us the car all because of a possible bad review. We spoke to upper management who's only concern, again, was a bad review after the sale. We then sent an email to the owner of Fred Martin Superstore who could not even respond to us himself, only to have one of his partners tell us that we won't sell you the vehicle because we feel you won't be happy and are a high risk to leave us a bad review. The salesmen we dealt with were excellent in our dealings. When it came to management it was nothing but condescending arrogance and all about some review we could care less about. Anyone thinking about this dealership should look elsewhere as there are numerous complaints on the BBB website about shady practices and even about costing them money with a bad review. We felt so disrespected by this dealership that we filed a formal complaint with the Manufacturer. They were only worried about getting a bad review from me, so now I'm giving my honest review. After reading other reviews, I expect there will be a response saying that it didn't happen like this, but I'm here to tell you, it did.
Feb 12, 2021
I had the best experience from start to finish! My sales...
I had the best experience from start to finish! My sales man Antonio Taylor was the best not pushy and very easy to work with! I will recommend Fred Martin to everyone.
Feb 10, 2021
Antonio was a great salesman he took care of us from...
Antonio was a great salesman he took care of us from beginning to end. He was very professional I have had some bad experiences at other places that shall remain nameless but I can say that for our Future purchases we will definitely be back to see him and I have been referring my friends to him as well
Feb 10, 2021
Antonio was a great salesman. Had him before as my...
Antonio was a great salesman. Had him before as my brother bought a car from him. As for the person who did my finance for the car I wouldnt approve.
Feb 10, 2021
Antonio and his Trainer were a big help during my car...
Antonio and his Trainer were a big help during my car buying process. This was my 3rd time at Fred Martin and my first purchase from leasing the past two times. Antonio was also a big help after I took the car home.
Scott Szilagyi
Service Advisor
Apr 21, 2025
Very quick and efficient with my warranty repair.
Very quick and efficient with my warranty repair. Definitely coming back for maintenance and repairs.
Mar 18, 2025
Excellent service.
Excellent service. Olivia was very helpful. My new go to dealership for service. Would 10 out of 10 recommend
Nov 11, 2024
Spent more time talking to salesmen then waiting.
Spent more time talking to salesmen then waiting. Great experience! Jeremey , Mike and Jerome made me feel welcome !
Aug 05, 2024
Fred Martin had always been good to me in sales and
Fred Martin had always been good to me in sales and service. The last service visit was great
Aug 05, 2024
Very professional, kept me informed, very helpful
Very professional, kept me informed, very helpful costumer service. When the part took longer than normal to get provided me with a loaner.
Brian Conn
Sales and Leasing Consultant
Apr 21, 2025
Buyer beware.
Buyer beware. Would not ever shop Fred Martin again for any vehicle. They falsely provide a $7,500 dealer discount on a new hybrid van bought in 2024 but was charged an additional $7,500 penalty from IRS as Fred Martin did not properly check the restrictions. So, the IRS took back the funds ...and of course Fred Martin stated not the dealer problem, tough luck and I am now out $7,500. Legal action will be pending but please do not shop Fred Martin - zero level of trust
Mar 05, 2025
Absolutely amazing service.
Absolutely amazing service. They helped me more than I could ever have hoped. Thank you.
Feb 24, 2025
Brian went above and beyond to ensure we found the car we
Brian went above and beyond to ensure we found the car we were looking for. He was pleasure to work with. If you're looking for a car definitely contact Brian.
Feb 14, 2025
Great price and service.
Great price and service. Missing 2 1/2 to 2 hitch adapter pin and clip
Dec 08, 2024
Good service, good people nice cleaning place ,Brian and
Good service, good people nice cleaning place ,Brian and his tranie were hlepfull and very professional .
De’Angelo "DJ" McNeil
Sales and Leasing Consultant
Apr 27, 2025
Huge place.
Huge place. The staff were friendly and helpful. I wish there could have been more negotiations regarding the price.
Mar 30, 2025
I recently purchased a Jeep Wrangler from Fred Martin
I recently purchased a Jeep Wrangler from Fred Martin Superstore, and I couldn’t be happier with the experience! I had the pleasure of working with DJ, who put together an amazing deal. The process was fast, smooth, and completely hassle-free—truly unlike any other car-buying experience I’ve had. I’ve purchased many vehicles over the years, but this was by far the best dealership experience I’ve ever had. Moving forward, Fred Martin will be my go-to dealership, and I’ll be recommending them to all my family and friends. If you’re shopping for a vehicle, do yourself a favor and ask for DJ—you won’t be disappointed! 🚙🔥
Dec 09, 2024
DJ was a great salesman who helped guide me thru the
DJ was a great salesman who helped guide me thru the process and was extremely knowledgeable.
Nov 18, 2024
We wanted to look at a used car, but spent more time
We wanted to look at a used car, but spent more time answering questions about the payment we wanted and how much we were putting as a down payment. They would not even negotiate on the price, they would not work with us after spending 2 hours there. Rob, the sales manager had an attitude, was very rude and said take it or leave it, so we left. Now, 2 days later they want to negotiate the price. Too late, we went somewhere else and bought a car. Terrible customer service.
Oct 03, 2024
Special thanks goes out to Sales person DeAngelo and
Special thanks goes out to Sales person DeAngelo and Manager Rob for making my experience a great one. They were well mannered, experienced and took their time to find me a nice vehicle. The finance man Kerry did an awesome job getting us thru quickly.
Joe Van Jura
New Car Sales Manager
Mar 03, 2025
This was the worst car buying experience I have ever had.
This was the worst car buying experience I have ever had. I came in to pick up my new vehicle only to discover that it was already a courtesy vehicle, and the warranty was already activated almost 6 months prior. The sales manager blamed his salesman for not telling us when it was actually him, Robert Gunther, who stated this was not a courtesy vehicle a week earlier. From the moment the sales manager got involved he continually said that "we should part ways" instead of trying to make it right. Management stated, "we feel you are a high risk to give us a bad review after the sale to the manufacturer and it will cost us money". We did not care about any review only wanted the vehicle we purchased and an adjustment because the warranty was already active. The sales manager tried to keep pushing us away because of this dealer review and kept saying, "you're not happy, we should part ways". We asked him to make it right and he asked what we wanted. I said 1500 off because this was a courtesy car, and he quickly said "OK". We went outside to look at the jeep one more time and we came back in, and the number was only $800 off. I asked what happened to the $1500 off and he said I didn't say "ok I'll do it", I only said "OK". The sales manager kept bringing up that a bad review would cost them money and kept saying we should part ways. I once again said we wanted the Jeep and asked to round the out-the-door price down $67.00 to make it an even $50 k out-the-door. Once again, Rob stated it's better to part ways because we feel you are high risk to give us a bad manufacturer review. We said we just wanted the vehicle and would pay them the $67.00 and they refused to sell us the car all because of a possible bad review. We spoke to upper management who's only concern, again, was a bad review after the sale. We then sent an email to the owner of Fred Martin Superstore who could not even respond to us himself, only to have one of his partners tell us that we won't sell you the vehicle because we feel you won't be happy and are a high risk to leave us a bad review. The salesmen we dealt with were excellent in our dealings. When it came to management it was nothing but condescending arrogance and all about some review we could care less about. Anyone thinking about this dealership should look elsewhere as there are numerous complaints on the BBB website about shady practices and even about costing them money with a bad review. We felt so disrespected by this dealership that we filed a formal complaint with the Manufacturer. They were only worried about getting a bad review from me, so now I'm giving my honest review. After reading other reviews, I expect there will be a response saying that it didn't happen like this, but I'm here to tell you, it did.
Aug 28, 2024
This is my 3rd lease vehicle with Fred Martin SS.
This is my 3rd lease vehicle with Fred Martin SS. Dave Choubany has been great to “haggle” with on all three leases. Very outstanding and knowledgeable. From Dave to Joe And Bob they all been great. Looking for a Vehicle Call and ask for Dave.
Jun 14, 2024
We found Fred Martin to be Friendly helpful genuine nice
We found Fred Martin to be Friendly helpful genuine nice not high pressure efficient and a overall great experience
Jun 12, 2024
Friendly staff and professional.
Friendly staff and professional. Kelly was the reason we purchased the Jeep Willys. She worked very hard to get the exact vehicle we wanted. I can tell she really loves her job.
May 29, 2024
Great deal great people great owner very honest very
Great deal great people great owner very honest very helpful information top notch dealership top notch employees
Dave Chaboudy
Sales and Leasing Consultant
Feb 23, 2025
Very smooth and easy purchase.
Very smooth and easy purchase. Vehicle description was accurate. I felt I was treated fairly. Salesman was extremely helpful and had answers to questions. Finance person was efficient and knowledgeable, completed the sale in a timely fashion. Will purchase other vehicles from here in the future.
Sep 05, 2024
Staff worked diligent to get my deal done.
Staff worked diligent to get my deal done. General Manager Tom Dunn and sales rep Dave Chaboudy were outstanding!
Aug 28, 2024
This is my 3rd lease vehicle with Fred Martin SS.
This is my 3rd lease vehicle with Fred Martin SS. Dave Choubany has been great to “haggle” with on all three leases. Very outstanding and knowledgeable. From Dave to Joe And Bob they all been great. Looking for a Vehicle Call and ask for Dave.
Jun 14, 2024
We found Fred Martin to be Friendly helpful genuine nice
We found Fred Martin to be Friendly helpful genuine nice not high pressure efficient and a overall great experience
Jun 04, 2024
Very good service salesman and everyone there were really
Very good service salesman and everyone there were really great . Will buy again off them .
Mike Naumovski
Used Car Sales Manager
May 31, 2024
Very professional and courteous really up to date on
Very professional and courteous really up to date on everything that's associated with the oil changing department I was really impressed
Oct 27, 2023
Everyone was very helpful and friendly.
Everyone was very helpful and friendly. We called ahead and they were all ready and waiting to go. I would definitely recommend a friend or family to go there for their transportation needs. Thanks Fred Martin for making what started out as a horrible car buying day and turning it into one of my best days at obtaining a vehicle!
Jul 10, 2023
Terrific dealership for the past 20 years Adam Huff runs
Terrific dealership for the past 20 years Adam Huff runs a great business Lonny is great
Jul 01, 2023
Buying a vehicle at FMS is always pleasant.
Buying a vehicle at FMS is always pleasant. Nice people, modern facility and a good selection of vehicles to choose from.
Jun 29, 2023
Eric and Rob are two of the best to work with.
Eric and Rob are two of the best to work with. I refuse to ever use anyone else and will be sending family and friends to them in the future. Thanks for making it such a great experience Eric and rob!! Love my new car.
Matt Gordon
Sales and Leasing Consultant
Apr 22, 2025
I am very happy with the service I received at Fred
I am very happy with the service I received at Fred Martin Superstore! Each of the team members involved in my used car purchase were very knowledgeable, friendly, efficient, and helpful in my selection of a used car that was well matched to all of my particular car purchase criteria. I would recommend this dealership to any prospective car buyer!
Mar 26, 2025
everyone was very kind and friendly!
everyone was very kind and friendly! all the people who worked with me were great!
Mar 12, 2025
They were very helpful in our purchase.
They were very helpful in our purchase. Matt was polite and informative. Thank you for a fine experience.
Jan 25, 2025
Gave 1 star because it couldn’t give zero.
Gave 1 star because it couldn’t give zero. This company violates Ohio Administrative Code /109:4 /Chapter 109:4-3 | Deceptive Acts or Trade Practices in Connection with Consumer Transactions Bait Advertising. They advertise perks for cars in their website, I confirmed with the salesman multiple times that the perks applied to the vehicle I was interested in. Then when I went to sign the deal informed that the perks do not apply nor would they honor the website or verbal confirmation. Do NOT purchase anything from them!
Brett Smith
General Sales Manager
Apr 21, 2025
Buyer beware.
Buyer beware. Would not ever shop Fred Martin again for any vehicle. They falsely provide a $7,500 dealer discount on a new hybrid van bought in 2024 but was charged an additional $7,500 penalty from IRS as Fred Martin did not properly check the restrictions. So, the IRS took back the funds ...and of course Fred Martin stated not the dealer problem, tough luck and I am now out $7,500. Legal action will be pending but please do not shop Fred Martin - zero level of trust
Mar 03, 2025
This was the worst car buying experience I have ever had.
This was the worst car buying experience I have ever had. I came in to pick up my new vehicle only to discover that it was already a courtesy vehicle, and the warranty was already activated almost 6 months prior. The sales manager blamed his salesman for not telling us when it was actually him, Robert Gunther, who stated this was not a courtesy vehicle a week earlier. From the moment the sales manager got involved he continually said that "we should part ways" instead of trying to make it right. Management stated, "we feel you are a high risk to give us a bad review after the sale to the manufacturer and it will cost us money". We did not care about any review only wanted the vehicle we purchased and an adjustment because the warranty was already active. The sales manager tried to keep pushing us away because of this dealer review and kept saying, "you're not happy, we should part ways". We asked him to make it right and he asked what we wanted. I said 1500 off because this was a courtesy car, and he quickly said "OK". We went outside to look at the jeep one more time and we came back in, and the number was only $800 off. I asked what happened to the $1500 off and he said I didn't say "ok I'll do it", I only said "OK". The sales manager kept bringing up that a bad review would cost them money and kept saying we should part ways. I once again said we wanted the Jeep and asked to round the out-the-door price down $67.00 to make it an even $50 k out-the-door. Once again, Rob stated it's better to part ways because we feel you are high risk to give us a bad manufacturer review. We said we just wanted the vehicle and would pay them the $67.00 and they refused to sell us the car all because of a possible bad review. We spoke to upper management who's only concern, again, was a bad review after the sale. We then sent an email to the owner of Fred Martin Superstore who could not even respond to us himself, only to have one of his partners tell us that we won't sell you the vehicle because we feel you won't be happy and are a high risk to leave us a bad review. The salesmen we dealt with were excellent in our dealings. When it came to management it was nothing but condescending arrogance and all about some review we could care less about. Anyone thinking about this dealership should look elsewhere as there are numerous complaints on the BBB website about shady practices and even about costing them money with a bad review. We felt so disrespected by this dealership that we filed a formal complaint with the Manufacturer. They were only worried about getting a bad review from me, so now I'm giving my honest review. After reading other reviews, I expect there will be a response saying that it didn't happen like this, but I'm here to tell you, it did.
Feb 08, 2025
Kelli was great in helping us with the purchase of our
Kelli was great in helping us with the purchase of our new Jeep Grand Cherokee Labrador.
May 31, 2024
Very professional and courteous really up to date on
Very professional and courteous really up to date on everything that's associated with the oil changing department I was really impressed
Stone Vorndran
Sales and Leasing Consultant
Apr 18, 2025
Stone was very professional and helpful got me exactly
Stone was very professional and helpful got me exactly what I was looking for. Never pushy. I would say, best car buying experience I’ve had. Will most definitely recommend to others
Nov 06, 2024
Stone was very helpful in finding the right Cecile for me
Stone was very helpful in finding the right Cecile for me and my family. Even when we were being a little difficult, he still was able to get us a vehicle we all love!!
Sep 11, 2024
I purchased a 2017 vehicle from Fred Martin.
I purchased a 2017 vehicle from Fred Martin. The process was seamless. The salesman was Stone. He helped expedite the purchase. Stone is top notch. He was knowledgeable about the paperwork. No pressure at all. The finance department handled the closing of the purchase within 1 hour , Rhonda is very pleasant and a professional finance representative for Fred Martin. Great job, keep up the good work. I absolutely recommend Fred Martin if anyone is looking to purchase a vehicle.
Sep 09, 2024
Stone was very easy to work with & everybody seemed like
Stone was very easy to work with & everybody seemed like they were very helpful and I forgot my ultrasound pictures in my old car & thankfully he was able to get them to me
Chad Willis
Used Car Sales Manager
Feb 24, 2025
Logan was excellent to work with.
Logan was excellent to work with. The entire process, start to finish was a very positive experience. Thanks to FM wor all your hard work.
Dec 10, 2024
As I said in my first review, the sales team (especially
As I said in my first review, the sales team (especially Kelli Slavens) went above and beyond what I truly expected from them. They gave us the best car buying experience that I have ever had in my life and at 75 YOA, I have had many. They were always friendly, curteous, caring, and patient during our experience with them. I'm not sure whether the Finance Department is considered part of the sales team or not, but there are a couple of things that could have expedited and made the experience even better. One thing is that they should ALWAYS do is identify who they are immediately in verbal communications. They do in written communications, so they should in verbal as well. I never had that problem with the sales personnel. The other thing they should ALWAYS do is to verify the email address with the customer before sending any emails (especially documents). That mistake could have saved the two extra days that it cost in the transaction. Other than that, I still say it was THE BEST experience that I have had and I would recommend the Fred Martin Superstore for anyone who needs to purchase a vehicle.
Nov 11, 2023
I just didn’t like how was told everything had to be
I just didn’t like how was told everything had to be listed but they kept insisting on putting a 135 dollar charge on some phantom fee that never heard of before onto the cost of my vehicle if had to be shown then why was that fee not listed on my contract instead of the price of the vehicle. If it was a separate fee it should have been on the contract just like all the other fees they have to charge that’s why they could wave it or add it to the cost of the car. Hence a phantom fee that I still don’t know why I was charged and why if I had to pay it was was it added to the cost of the car and not separate
May 21, 2023
RC was absolutely phenomenal.
RC was absolutely phenomenal. He was very patient with me considering I am a first time new car buyer. He helped me find the perfect car for me in my price range. Highly recommend RC and Fred Martin.
Chris Gray
Sales and Leasing Consultant
Feb 13, 2025
Chris was a very attentive salesman and his manager Dan
Chris was a very attentive salesman and his manager Dan helped me get a great deal!
Dec 23, 2024
The greatest car salesman there he really knows what he’s
The greatest car salesman there he really knows what he’s selling. He ain’t no sham
Tallon Maddern
Sales and Leasing Consultant
May 07, 2025
My salesman Tallon was incredibly helpful in helping me
My salesman Tallon was incredibly helpful in helping me select and purchase my new vehicle. He showed great professionalism during the whole experience and greatly helped me. I will strongly recommend him to any friends or family in the market for a new car.
May 06, 2025
Gallon did a wonderful job.
Gallon did a wonderful job. Very responsive and very friendly. No pressure was applied and allow us to make our decision.
Paul Dobranski
Sales and Leasing Consultant
Apr 20, 2025
Very easy to work with very professional and not pushy
Very easy to work with very professional and not pushy would recommend to everyone who is looking for vehicles
Andrew Gradwohl
Sales and Leasing Consultant
May 02, 2025
I recently bought a 2016 Mazda 6 I Touring from Fred
I recently bought a 2016 Mazda 6 I Touring from Fred Martin Super Store. I had a very good experience! Thank you to Andrew Gradwohl and everyone for working with me to get me into my new car. The car buying process is usually very difficult and unpleasant at other places. It was was smooth here. They made sure that my car was detailed and ready to go. They even delivered the to me in the Cleveland area. O was very impressed! A friend recommended this place to me. I will recommend Fred Martin Super store to my family and friends. Thank you again Andrew!
Trevor Swain
Sales and Leasing Consultant
Mar 27, 2025
"Trevor was absolutely fantastic to work with!
"Trevor was absolutely fantastic to work with! From the start, he took the time to truly listen to what we were looking for in a Jeep and worked hard to find the exact one that fit our needs. He was patient, attentive, and made us feel like finding the perfect vehicle for us was his top priority. Trevor went above and beyond to ensure the process was smooth, transparent, and stress-free. His knowledge, professionalism, and friendly demeanor made the entire experience enjoyable. We are thrilled with our new Jeep and so grateful for Trevor's help. If you’re in the market for a vehicle and want someone who genuinely cares about your satisfaction, Trevor is the person to go to!"
Joe Tracy
Sales and Leasing Consultant
May 05, 2025
If I could give zero stars, I would.
If I could give zero stars, I would. This dealership is just full of people who lie to you and only care about themselves. I was told my truck was safe for me to drive and ended up with a bad wheel bearing. Was told a bad wheel bearing doesn't make a vehicle unsafe to drive. This place sells lemons and disrespectful employees.
Libby Heckman
Sales and Leasing Consultant
