Staff
Sales
Rob Zabel
Sales and Leasing Consultant
Lisa Allison
Sales and Leasing Consultant
Amber Williams
Sales and Leasing Consultant
Jeff Dowdall
Sales and Leasing Consultant
Michael Rutherford
Sales & Leasing Consultant
Bill King
Sales and Leasing Consultant
Mike Trissel
Sales and Leasing Consultant
Matt Miller
Sales and Leasing Consultant
Scott Sanders
Sales and Leasing Consultant
Jeremy Wootan
Sales and Leasing Consultant
Daylor Neal
Sales and Leasing Consultant
Andrew Adair
Sales and Leasing Consultant
Joseph Pekar
Sales Manager
Richard Bacon
Sales and Leasing Consultant
Jordan Smith
Sales and Leasing Consultant
Justin Swarm
Sales and Leasing Consultant
Trey Mihok
Sales and Leasing Consultant
Colton Terepka
Sales and Leasing Consultant
Chris Tompkins
Sales and Leasing Consultant
Joe Boughton
Sales and Leasing Consultant
Joey Phillips
Sales and Leasing Consultant
Tim Smith
Sales and Leasing Consultant
Service
Mike Loucks
Service Advisor
Dean Marco
POST SALE CUSTOMER LIAISON
William Monroe
Service Advisor
Internet
Edward Elefritz
Internet Marketing Assistant
Rob Zabel
Sales and Leasing Consultant
Jan 22, 2023
I have leased 2 vehicles and bought 1 with Rob Zabel.
I have leased 2 vehicles and bought 1 with Rob Zabel. He is very helpful, and always keeps what I want and can afford at the center of my car shopping experience. He never makes me feel like I am asking a stupid question, and will always work through whatever questions I have. If I could rate him higher I would!
Jan 20, 2023
Super friendly, made purchasing my vehicle really easy,
Super friendly, made purchasing my vehicle really easy, no pressure sales. Clean comfortable show room.
Jan 18, 2023
Great, greeted at the door, offered coffee, really nice
Great, greeted at the door, offered coffee, really nice surroundings, comfortable, great people. Great experience.
Jan 12, 2023
Very few can find a new Ram- TRX truck with 700
Very few can find a new Ram- TRX truck with 700 Horsepower anywhere. They simply are not available. Everyone said good luck, you'll never find one. Rob assisted me in locating it and I took delivery within a few weeks. Thank You Rob Zabel for making this happen! Love this Truck!!
Jan 06, 2023
The dealership sales managers were very responsive.
The dealership sales managers were very responsive. Quick to answer our questions and quick to put transaction together. Was impressed w not the usual sales back and forth negotiations. I’m not sure we got the absolute best deal w got transaction put together and on our way. Very nice dealership, everyone seemed to know their jobs. Sales managers, person we paid, accounting department ladies were very personable. I would even say the receptionist the first person I spoke w was very good w phone verbiage and etiquette.
Lisa Allison
Sales and Leasing Consultant
Dec 28, 2022
We like to support this dealership because they chose to
We like to support this dealership because they chose to build it and support our community. We always have great service there. We have purchased at least 7 vehicles from them and will continue to do so.
Dec 17, 2022
Awesome experience, easiest vehicle purchase I’ve ever
Awesome experience, easiest vehicle purchase I’ve ever made. Will definitely go see Lisa for future vehicle purchases.
Nov 10, 2022
2nd time purchasing a car through this dealership.
2nd time purchasing a car through this dealership. They have more cars to choose from rather than other dealerships
Nov 07, 2022
Sales person very helpful, overall a very good
Sales person very helpful, overall a very good experience. Will definitely recommend to others. Thank you.
Oct 31, 2022
I've done business here twice and both times were very
I've done business here twice and both times were very pleasant. Everyone was very friendly, helpful and made it super easy when we all know buying a car can be extremely stressful!
Amber Williams
Sales and Leasing Consultant
Jan 24, 2023
I always get great service with you guys , i always
I always get great service with you guys , i always appreciate the great treatment and knowledgeable technicians.
Oct 18, 2022
She was great to work with and very professional .
She was great to work with and very professional ..I just wished I could have got a better rate so my payment wasn't so high ...
Oct 08, 2022
Was one of the only dealers to get me into something
Was one of the only dealers to get me into something reliable. Would recommend 100%
Oct 08, 2022
Looking for a better vehicle mine was leaking gashad no
Looking for a better vehicle mine was leaking gashad no money for down payment so im driving a 2018 Ford Escape paying almost 700 a month this was not my plan but I was in a rut with no way out
Sep 24, 2022
Fred Martin is a great dealership to do business with.
Fred Martin is a great dealership to do business with. This is my second car that I have leased from them.
Jeff Dowdall
Sales and Leasing Consultant
Nov 21, 2022
https://www.
https://www.fredmartinsuperstore.com/inventory/used-2022-ram-1500-big-horn-4wd-4d-crew-cab-1c6rrffgxnn417423/ https://www.carfax.com/VehicleHistory/p/Report.cfx?partner=DEY_0&vin=1C6RRFFGXNN417423 The Carfax doesn't mention that I gave them the truck on 10/12/22 to again have it checked for defects. I leased this vehicle on 9/26/22, had it for 4 days, and on the 4th day I was exiting a parking lot to enter a four-lane highway when the engine stopped running and the emergency brake engaged on its own. My wife was with me and witnessed this. The engine was on but there was no power to the truck, no RPMs, and no movement whatsoever. I put the truck in park, restarted it, put it in drive and it lurched forward. I turned the truck into Fred Martin the next day. I explained what happened, they agreed to keep the truck and test drive it and run diagnostics. They had it for a week. They said that they could not find anything wrong with it. They returned it to me on Monday, October 10th. I towed my 2500 lb boat to Lake Erie on Tuesday (only got 9.7 MPG). Upon returning home with the boat, I have to back the boat up my driveway, about 100' and a 15% grade. I was assured by 3 salesmen that the truck would have no problem backing it up. I got the boat into the driveway and the truck had no power. My foot was mashed to the floorboard, no RPMs, nothing. I drifted forward into the road, put it in reverse, started up the drive, and stopped again. I even put it in four-wheel drive. No power just dead stopped. It took me 15-20 minutes to back it up. I'd drift forward 5 feet, and go backward 6 feet...I have towed boats for 40 years and this has never happened, especially with a brand-new truck. I had two Tundras prior to the Ram, and there was never an issue. I now have a Silverado 2fL Turbo, 4 cylinder that backs it right up the driveway. The next day I unhooked the boat from the truck and pulled the truck forward. THE TRUCK STOPPED AFTER MOVING FORWARD 25 FEET AND THE EMERGENCY BRAKE ENGAGED ON ITS OWN. I am so thankful that this didn't happen on the highway. This was the final straw for me. I called my salesman, Jeff (a good guy by the way), and told him what happened. He said to bring it in. I told him that I will never drive that truck again. He came and picked it up. Again, they tested it by driving and by computer and could not find an issue. I asked them if they backed the truck up an incline with a trailer attached and they said no, they didn't have a trailer, and they only backed it up an incline without a trailer. I started to do some research on these two issues and I found quite a bit of information from Ram 1500 owners across the country. Here are a few sites; https://dodgezone.com/ram-etorque-problems/ https://www.motorbiscuit.com/potential-2022-ram-1500-problems-need-know-about/ https://lemberglaw.com/2022-dodge-ram-1500-problems-complaints-lemon/ https://www.carindigo.com/ram/1500/problems https://www.automasterx.com/ram-etorque-problems/ When I presented this information to the General Manager, he just blew it off and said that you can find anything you want on the internet. I could agree with that except in this situation. These are specific accounts that are leading to, in some cases, lawsuits. The General Manager told me that he had never heard of the issues with Ram trucks. I told him they have had this issue since 2018 or 2019. I guess Ram did not want their dealerships to know of this problem. That's scary. Chrysler/Stellantis would not even listen to the complaint. They dismissed it immediately. I sold the lease back to Fred Martin. It cost me $1500 down payment and an additional $1340, but at least my and my family's life isn't in danger. I paid nearly $3000 to possess the truck for 7 days. Stay away from this truck, it is dangerous. I cannot believe they are reselling it. I realize that Fred Martin didn't build the truck, but I wish they had done their due diligence and not put this truck up for resale.
Oct 08, 2022
Extremely knowledgeable staff!
Extremely knowledgeable staff! Great selection and purchasing was easy and quick! Will definitely return when I need my next vehicle.
Sep 01, 2022
Amazing dealership!
Amazing dealership! Jeff dowdall is a great salesman, has helped me with three vehicles so far. More to come!!
Aug 24, 2022
I appreciate the time that the used care manager took the
I appreciate the time that the used care manager took the time to address my concerns about my car. The stress level of concern for this vehicle is less.
Aug 18, 2022
Jeff dowdall is awesome took under 1-1/2 hours from start
Jeff dowdall is awesome took under 1-1/2 hours from start to finish to wrap this deal up great job a customer for life .....mm
Michael Rutherford
Sales & Leasing Consultant
Jan 18, 2023
Very good service!
Very good service! Pleasant experience!! Would recommend to anyone, looking to find a new vehicle!
Jan 09, 2023
Great experience no hassle’s!
Great experience no hassle’s!! Felt very valuable and respected.mike was a great salesman even though we kept him late on a holiday he didn’t rush he gave us all of time we needed.
Jan 08, 2023
Large selection of vehicles to choose from.
Large selection of vehicles to choose from. Very friendly and accommodating sales people and staff.
Dec 08, 2022
Pleasant buying experience.
Pleasant buying experience. I liked that my home state taxes were paid at the dealership. Mike explained everything and I didn’t feel pressured. My brother purchased his Jeep Wrangler here and also had a positive experience. I would not hesitate to buy another vehicle here.
Nov 20, 2022
One of the easiest car deals I've made.
One of the easiest car deals I've made. Mike was a great connection to deal with and was always quick to reply or resolve anything I was concerned about. I live two hours away and practically the entire deal was done by the time I arrived. No sneaky hidden fees like so many dealers have! The car was exactly as described when I arrived. It was perfect. Looking at other cars on the lot I can tell they don't sell low quality vehicles. I'd definitely buy from Mike again 🙂
Bill King
Sales and Leasing Consultant
Jan 26, 2023
The sales department that we worked with was absolutely
The sales department that we worked with was absolutely wonderful and honest Would highly recommend
Jan 06, 2023
Great experience--simple and fairly quick once the deal
Great experience--simple and fairly quick once the deal was agreed upon. I appreciated most of the "work" done by text. Bill King was great to work with. He wasn't pushy, very friendly and I finally enjoyed a new car experience. I love working with Kerry Crawford--what a nice guy!
Dec 06, 2022
We have purchased two cars through Fred Martin, both
We have purchased two cars through Fred Martin, both purchases were made easy. They want to work with and help you find the vehicle that is best for you! Best of all, they do not push you to make the decision!
Sep 24, 2022
Fred Martin is a great dealership to do business with.
Fred Martin is a great dealership to do business with. This is my second car that I have leased from them.
Aug 31, 2022
My Dealer was very patient and caring not rushing me
My Dealer was very patient and caring not rushing me through the process. I would recommend my friends and family to go to Fred Martin for a new vehicle.
Mike Trissel
Sales and Leasing Consultant
Dec 28, 2022
My experience at Fred Martin dealership was very good
My experience at Fred Martin dealership was very good every one was professional and knowledgeable and I will be happy to come back use them again thanks
Dec 17, 2022
My dealer was great and he helped me very much An I
My dealer was great and he helped me very much An I would send others there
Dec 15, 2022
Tim mess up my loan but Mike and his manager worked hard
Tim mess up my loan but Mike and his manager worked hard and fixed and made everything right.
Nov 04, 2022
Mike was amazing!
Mike was amazing!! Very friendly and made sure everything went smoothly for me!! Definitely would recommend Mike to anyone looke to buy a car!!
Oct 09, 2022
Mike was the best salesman I’ve ever felt comfortable
Mike was the best salesman I’ve ever felt comfortable with,in the car buying process. I will definitely buy my next vehicle from Fred Martin thank you everybody that was involved in my deal
Matt Miller
Sales and Leasing Consultant
Jan 08, 2023
Large selection of vehicles to choose from.
Large selection of vehicles to choose from. Very friendly and accommodating sales people and staff.
Jan 02, 2023
Shady, rude and disrespectful.
Shady, rude and disrespectful. Acts like his career is a joke, and is scamming any customer. Matt Miller has ABSOLUTELY no customer service. I could have my five year old treat customers with better respect and service. If I was his mother I would be ashamed of his actions.
Nov 21, 2022
https://www.
https://www.fredmartinsuperstore.com/inventory/used-2022-ram-1500-big-horn-4wd-4d-crew-cab-1c6rrffgxnn417423/ https://www.carfax.com/VehicleHistory/p/Report.cfx?partner=DEY_0&vin=1C6RRFFGXNN417423 The Carfax doesn't mention that I gave them the truck on 10/12/22 to again have it checked for defects. I leased this vehicle on 9/26/22, had it for 4 days, and on the 4th day I was exiting a parking lot to enter a four-lane highway when the engine stopped running and the emergency brake engaged on its own. My wife was with me and witnessed this. The engine was on but there was no power to the truck, no RPMs, and no movement whatsoever. I put the truck in park, restarted it, put it in drive and it lurched forward. I turned the truck into Fred Martin the next day. I explained what happened, they agreed to keep the truck and test drive it and run diagnostics. They had it for a week. They said that they could not find anything wrong with it. They returned it to me on Monday, October 10th. I towed my 2500 lb boat to Lake Erie on Tuesday (only got 9.7 MPG). Upon returning home with the boat, I have to back the boat up my driveway, about 100' and a 15% grade. I was assured by 3 salesmen that the truck would have no problem backing it up. I got the boat into the driveway and the truck had no power. My foot was mashed to the floorboard, no RPMs, nothing. I drifted forward into the road, put it in reverse, started up the drive, and stopped again. I even put it in four-wheel drive. No power just dead stopped. It took me 15-20 minutes to back it up. I'd drift forward 5 feet, and go backward 6 feet...I have towed boats for 40 years and this has never happened, especially with a brand-new truck. I had two Tundras prior to the Ram, and there was never an issue. I now have a Silverado 2fL Turbo, 4 cylinder that backs it right up the driveway. The next day I unhooked the boat from the truck and pulled the truck forward. THE TRUCK STOPPED AFTER MOVING FORWARD 25 FEET AND THE EMERGENCY BRAKE ENGAGED ON ITS OWN. I am so thankful that this didn't happen on the highway. This was the final straw for me. I called my salesman, Jeff (a good guy by the way), and told him what happened. He said to bring it in. I told him that I will never drive that truck again. He came and picked it up. Again, they tested it by driving and by computer and could not find an issue. I asked them if they backed the truck up an incline with a trailer attached and they said no, they didn't have a trailer, and they only backed it up an incline without a trailer. I started to do some research on these two issues and I found quite a bit of information from Ram 1500 owners across the country. Here are a few sites; https://dodgezone.com/ram-etorque-problems/ https://www.motorbiscuit.com/potential-2022-ram-1500-problems-need-know-about/ https://lemberglaw.com/2022-dodge-ram-1500-problems-complaints-lemon/ https://www.carindigo.com/ram/1500/problems https://www.automasterx.com/ram-etorque-problems/ When I presented this information to the General Manager, he just blew it off and said that you can find anything you want on the internet. I could agree with that except in this situation. These are specific accounts that are leading to, in some cases, lawsuits. The General Manager told me that he had never heard of the issues with Ram trucks. I told him they have had this issue since 2018 or 2019. I guess Ram did not want their dealerships to know of this problem. That's scary. Chrysler/Stellantis would not even listen to the complaint. They dismissed it immediately. I sold the lease back to Fred Martin. It cost me $1500 down payment and an additional $1340, but at least my and my family's life isn't in danger. I paid nearly $3000 to possess the truck for 7 days. Stay away from this truck, it is dangerous. I cannot believe they are reselling it. I realize that Fred Martin didn't build the truck, but I wish they had done their due diligence and not put this truck up for resale.
Nov 05, 2022
Nice dealer ship and the sales staff was great and are
Nice dealer ship and the sales staff was great and are good with kids took my 5 year old daughter with us and they was super nice
Nov 02, 2022
Matt and Dave were amazing help getting my new car!
Matt and Dave were amazing help getting my new car! Everything was so easy and they made the process so simple! Will always be getting my cars from Fred Martin!
Scott Sanders
Sales and Leasing Consultant
Jan 22, 2023
10/10 - love this place & the amazing employees that make
10/10 - love this place & the amazing employees that make the car buying experience so easy!
Jan 11, 2023
Lonny was a tremendous help with our selection process to
Lonny was a tremendous help with our selection process to get the perfect vehicle for our needs. Rhonda made the paperwork a breeze. Fred Martin has a great team from start to finish.
Jan 05, 2023
Tim Smith was absolutely amazing.
Tim Smith was absolutely amazing. He went above and beyond for me. Though I had went with a jeep to begin with, I ended up changing my mind and wanting an equinox instead. He made it happen and even answered me on my day off. He is awesome. The exchange process was easy as well. If I had any kind of complaint, it’s that there were a few features not working on the vehicle I did choose but once again, Tim Smith stepped up and made sure it’s taken care of!
Dec 28, 2022
We like to support this dealership because they chose to
We like to support this dealership because they chose to build it and support our community. We always have great service there. We have purchased at least 7 vehicles from them and will continue to do so.
Dec 09, 2022
Scott was awesome to work with - finance guy was lazy in
Scott was awesome to work with - finance guy was lazy in finding great rate for me - he was told I need to be at 250 a month so he just did what was easy and first presented me wit a 9plus percent - I told him no way I have a 815 credit score- then he got talked to and came back with 6.99 - really- this man’s job is to do his best the first time , not the second time .
Jeremy Wootan
Sales and Leasing Consultant
Jan 28, 2023
This is the second vehicle I bought from this dealership
This is the second vehicle I bought from this dealership and I could’ve asked to be treated better they were very efficient. I would highly recommend the dealership and my salesman to all my friends.
Dec 29, 2022
Jeremy and Trey were amazing to work with!
Jeremy and Trey were amazing to work with! I highly recommend either person. They’re personable, honest and seem to give genuine advice throughout the purchasing process. As a family this is our 5th vehicle from this dealership and second time working with Jeremy. We love Jeep Wranglers and Fred Martin always has the best prices and good selection to choose from! So far this 2023 Rubicon is my favorite. We drive over an hour because the quality across the board is unmatched. Thanks again for making the process so smooth.
Oct 20, 2022
My experience was great, Jeremy and the rest of the Fred
My experience was great, Jeremy and the rest of the Fred Martin staff made my car buying experience quick and easy!
Sep 14, 2022
Jeremy was great very helpful and down to earth!
Jeremy was great very helpful and down to earth! I’ve already told him I’m getting my next car from him!
Aug 31, 2022
Great experience.
Great experience. Easy financing, and helping me build my credit up. My sales associate was top notch, I will definitely come back for my next vehicle purchase.
Daylor Neal
Sales and Leasing Consultant
Jan 21, 2023
Daylor and Fred Martin has provided us a great experience
Daylor and Fred Martin has provided us a great experience and put us in a nice vehicle.
Jan 02, 2023
Good options for most ppl.
Good options for most ppl. Good salesmen/women have bought 2 jeeps from here in the last 3 yrs
Oct 15, 2022
Daylor went out of his way to accommodate and go the
Daylor went out of his way to accommodate and go the extra mile ! Highly recommend him.
Oct 07, 2022
Daylor was kind, courteous and helpful throughout the
Daylor was kind, courteous and helpful throughout the decision and purchasing process. He helped make my decision an easier one. Thank you Daylor!
Sep 18, 2022
Everyone there were great to us.
Everyone there were great to us. They all have great customer service skills. I’m glad our neighbors recommended us going there.
Mike Loucks
Service Advisor
Jan 24, 2023
I always get great service with you guys , i always
I always get great service with you guys , i always appreciate the great treatment and knowledgeable technicians.
Jan 24, 2023
Great experience The staff was quick, courteous and
Great experience The staff was quick, courteous and helpful. We will definitely be back for service
Jan 23, 2023
Pulled in asked what I wanted, checked all the things
Pulled in asked what I wanted, checked all the things they check and said that my tires did not need rotated. In and out, friendly staff. I will return!
Jan 23, 2023
Manager was very nice and educated.
Manager was very nice and educated.. he was friendly and welcoming. I give him 5 stars
Sep 28, 2022
Brett Smith and Rob Zabel are the most trusted names in
Brett Smith and Rob Zabel are the most trusted names in car sales. I have leased 10 Jeep Wranglers from Fred Martin and have never had a negative experience.
Andrew Adair
Sales and Leasing Consultant
Jan 03, 2023
Great customer service.
Great customer service. Sales person (Andrew) was excellent. He answered all our questions and it was a quick transaction. Working with Finance on a post-sale issue was also a good experience. They take care of their customers.
Jan 02, 2023
Besides all the Kaos that went on with financial,
Besides all the Kaos that went on with financial, everything went smooth would recommend to anyone
Jan 02, 2023
Excellent customer service and a very easy dealership
Excellent customer service and a very easy dealership to do work with I was in-and-out of there in no time
Dec 24, 2022
Most pressure free experience ever.
Most pressure free experience ever. There was no games and no bs. Best car buying experience in a dealership ever.
Nov 25, 2022
As a returning customer they gave me a deal on an older
As a returning customer they gave me a deal on an older used car. I was told by the salesman that everything was checked. Per the sales manager a few days later I was advised that due to vehicle being under 10K nothing was checked and that there was nothing I could do meaning the happiness guarantee did not count on my purchase. In other words, sorry about your luck. I won't buy from them again.
Joseph Pekar
Sales Manager
Jan 11, 2023
Lonny was a tremendous help with our selection process to
Lonny was a tremendous help with our selection process to get the perfect vehicle for our needs. Rhonda made the paperwork a breeze. Fred Martin has a great team from start to finish.
Jan 06, 2023
The dealership sales managers were very responsive.
The dealership sales managers were very responsive. Quick to answer our questions and quick to put transaction together. Was impressed w not the usual sales back and forth negotiations. I’m not sure we got the absolute best deal w got transaction put together and on our way. Very nice dealership, everyone seemed to know their jobs. Sales managers, person we paid, accounting department ladies were very personable. I would even say the receptionist the first person I spoke w was very good w phone verbiage and etiquette.
Dec 29, 2022
Excellent service, highly professional.
Excellent service, highly professional. I have purchased several vehicles through this dealership, and I have never been disappointed.
Dec 27, 2022
It was an easy car buying experience.
It was an easy car buying experience. There was a great inventory to chose from for Jeeps
Dec 11, 2022
Colton was good to work with.
Colton was good to work with. Joe, I felt was very unprofessional he would talk down to Colton in front of us
Richard Bacon
Sales and Leasing Consultant
Jan 26, 2023
This dealership had a lot more options than any other in
This dealership had a lot more options than any other in the area for the kind of car that I was looking for! It also had the best long term insurance/power train warranty that I could find!
Jan 23, 2023
The dealership was very busy , but made sure that a deal
The dealership was very busy , but made sure that a deal was done on a vehicle that I was satisfied with.
Jan 08, 2023
Large selection of vehicles to choose from.
Large selection of vehicles to choose from. Very friendly and accommodating sales people and staff.
Nov 10, 2022
Impressive, large dealership with small feel.
Impressive, large dealership with small feel. Found a great deal online. Total transaction took less than two days. Very good experience.
Oct 20, 2022
They helped me find my perfect car and efficiently
They helped me find my perfect car and efficiently addressed my concerns. They were very friendly and happy to help with all of our needs.
Dean Marco
POST SALE CUSTOMER LIAISON
Jan 26, 2023
When I push the mute button on the radio it randomly
When I push the mute button on the radio it randomly starts playing music while the mute button is showing on the screen
Jan 24, 2023
Great experience The staff was quick, courteous and
Great experience The staff was quick, courteous and helpful. We will definitely be back for service
Jan 24, 2023
I always get great service with you guys , i always
I always get great service with you guys , i always appreciate the great treatment and knowledgeable technicians.
Jan 23, 2023
The dealership was very busy , but made sure that a deal
The dealership was very busy , but made sure that a deal was done on a vehicle that I was satisfied with.
Dec 29, 2022
Excellent service, highly professional.
Excellent service, highly professional. I have purchased several vehicles through this dealership, and I have never been disappointed.
Jordan Smith
Sales and Leasing Consultant
Dec 16, 2022
I’ve been buying my vehicles from them for over 24 years
I’ve been buying my vehicles from them for over 24 years and have always had great service!
Nov 03, 2022
The salesperson Jordan was obnoxious with his insistence
The salesperson Jordan was obnoxious with his insistence that the vehicle I inquired about was the best priced and nicest condition one available. When I told (him?) I wasn’t interested because it wasn’t worth the investment for the 5 months I planned on owning it he mocked me by sending a text that was LMAO (laughing my xxx off).Offending the customer seems to be the way to get a sales job at Fred Martin Superstore.xxx
Aug 23, 2022
Very honest very friendly dealership.
Very honest very friendly dealership. I would definitely recommend them to anyone. Both my husband and I lease from Fred Martin
Aug 05, 2022
Great sales person, no gimmicks or BS.
Great sales person, no gimmicks or BS. Delivers exactly what was promised for the right price.
Jul 17, 2022
I bought an inexpensive Chevy Truck for $6,000 it ran
I bought an inexpensive Chevy Truck for $6,000 it ran great on the way home. Unfortunately they did not tell me there is a slight oil leak, and the AC fan (died) would not turn on the next day when I started the vehicle.
Justin Swarm
Sales and Leasing Consultant
Nov 22, 2022
Today was our first buying experience at Fred Martin.
Today was our first buying experience at Fred Martin. It was great, I wasn’t sure just what SUV I wanted to go into from my Overland but they made sure they found something I was very happy with. Their selections were endless in the Jeep family. The deal was exactly how it was talked about from Sales to Management and got better by the time we sat down with financing. We will be returning to Fred Martin.
Nov 17, 2022
Always a quick an easy transition from going from my old
Always a quick an easy transition from going from my old car into my new car.
Oct 28, 2022
Justin was extremely accommodating and easy to work with.
Justin was extremely accommodating and easy to work with. Highly recommend this dealership. I will be back for my next vehicle.
Aug 24, 2022
I appreciate the time that the used care manager took the
I appreciate the time that the used care manager took the time to address my concerns about my car. The stress level of concern for this vehicle is less.
Jul 21, 2022
Easy going no pressure dealer with good selection and
Easy going no pressure dealer with good selection and fair prices would do business with again
Trey Mihok
Sales and Leasing Consultant
Jan 26, 2023
The sales department that we worked with was absolutely
The sales department that we worked with was absolutely wonderful and honest Would highly recommend
Jan 23, 2023
They helped me when I needed it the most thank you for
They helped me when I needed it the most thank you for everything great people
Jan 18, 2023
Very friendly.
Very friendly. Made things happen quickly. Everyone was professional. Treated us like friends, not customers.
Dec 29, 2022
Jeremy and Trey were amazing to work with!
Jeremy and Trey were amazing to work with! I highly recommend either person. They’re personable, honest and seem to give genuine advice throughout the purchasing process. As a family this is our 5th vehicle from this dealership and second time working with Jeremy. We love Jeep Wranglers and Fred Martin always has the best prices and good selection to choose from! So far this 2023 Rubicon is my favorite. We drive over an hour because the quality across the board is unmatched. Thanks again for making the process so smooth.
Dec 05, 2022
Trey was immediately responsive to my request to see a
Trey was immediately responsive to my request to see a vehicle. We drove it, loved it, and made a deal very quickly.
William Monroe
Service Advisor
Jan 26, 2023
When I push the mute button on the radio it randomly
When I push the mute button on the radio it randomly starts playing music while the mute button is showing on the screen
Jan 26, 2023
William Monroe, great customer service, great
William Monroe, great customer service, great communicator and very polite. Will always have my business and will refer him to friends and family.
Jan 24, 2023
Great experience The staff was quick, courteous and
Great experience The staff was quick, courteous and helpful. We will definitely be back for service
Aug 12, 2022
Wonderful experience friendly courteous fast Friendly
Wonderful experience friendly courteous fast Friendly they did not try to sell me anything extra took care of all my needs
Jul 30, 2022
The lack of communication & customer service is terrible
The lack of communication & customer service is terrible . I decided on a car and by time I went to the bank and came back the truck I wanted was sold in less than 30min of me being gone . Then they convince me to buy another car I buy it & they don’t fix not one thing that was wrong with the car at all after saying they would fix it . Went to get an oil change and the almost broke my dipstick for the oil . Then I used the free car wash and my car was scratched up bad after coming out the wash . Mind you this car is Newley purchased no scratches . They say that it’s not there fault and denying that it’s there fault . At this point I’m ready to give them my car back and go with a new dealership who cares about the people and not just there money .
Colton Terepka
Sales and Leasing Consultant
Jan 02, 2023
Besides all the Kaos that went on with financial,
Besides all the Kaos that went on with financial, everything went smooth would recommend to anyone
Dec 27, 2022
It was an easy car buying experience.
It was an easy car buying experience. There was a great inventory to chose from for Jeeps
Dec 11, 2022
Colton was good to work with.
Colton was good to work with. Joe, I felt was very unprofessional he would talk down to Colton in front of us
Sep 12, 2022
The dealership took care of me very quickly, in and out
The dealership took care of me very quickly, in and out in a couple of hours.
Aug 29, 2022
Daylor and Colton did an awesome job showing me
Daylor and Colton did an awesome job showing me everything in my new Jeep, they stayed late to make sure I was all taken care of 😊
Chris Tompkins
Sales and Leasing Consultant
Oct 15, 2022
Wonderful people and service have gotten 2 cars from you
Wonderful people and service have gotten 2 cars from you guys 2008 Jeep and I 2020 Equinox
Sep 07, 2022
Very friendly people, I’ve bought several cars there &
Very friendly people, I’ve bought several cars there & always had a pleasant experience. Would definitely recommend.
Aug 31, 2022
I had the pleasure of working with Alex and Chris!
I had the pleasure of working with Alex and Chris! Alex spent three days going back and forth with me over the phone finding me a finance company. Chris walked that sales lot so many times to locate the Terrain I wanted. Finally found it. Both went above and beyond. I was referred to Fred Martin, and best believe I will recommend to anyone I know looking for a car.
Jul 04, 2022
Very informative and got me into my car.
Very informative and got me into my car. Chris took very good care of me. Love my new car.
Jun 08, 2022
Everyone was very helpful and considerate of my husband’s
Everyone was very helpful and considerate of my husband’s paralysis. I would highly recommend this establishment to anyone looking for a vehicle. Very professional and quick service as well. We will definitely be back for further business in the future.
Joe Boughton
Sales and Leasing Consultant
Jan 07, 2023
We arrived an hour before closing.
We arrived an hour before closing. Joe and his team stayed an extra 1 and a half hours to finalize the deal and save my wife and I a 3 hour return trip. Great vehicle, Great people. Highly recommended
Dec 30, 2022
Have purchased vehicles here before.
Have purchased vehicles here before. Nice selection of cars and trucks, and the staff is super friendly and very helpful thank you
Dec 29, 2022
Sales rep was very good but wait to pick up car was too
Sales rep was very good but wait to pick up car was too long. Should have been able to sign and go but took over an hour. I paid cash for car
Dec 28, 2022
Great experience on buying a car.
Great experience on buying a car. We bought four vehichicles from Fred Martin Superstore! Joseph Boughton helped us through the process, and listened to our questions and answered them throughly. We will be back to definitely buy again!
Dec 18, 2022
Joe was amazing and helped us out very quickly.
Joe was amazing and helped us out very quickly. He talked to us very kindly and talked everything out with us. He helped with any questions we had.
Joey Phillips
Sales and Leasing Consultant
Sep 26, 2022
Great service.
Great service. Heard the need of the customer and delivered.. Very satisfied overall- showroom is beautiful!
Sep 26, 2022
The whole experience from walking into the front door to
The whole experience from walking into the front door to buying my vehicle was great. Everyone there was very polite and was eager to help.
Aug 29, 2022
Daylor and Colton did an awesome job showing me
Daylor and Colton did an awesome job showing me everything in my new Jeep, they stayed late to make sure I was all taken care of 😊
Aug 24, 2022
Nice people.
Nice people. Didn’t get the deal I wanted but bought the truck anyway. Took forever but buying anything from fed Martin takes forever. Didn’t see my car from the time they appraised it. They lost my garage door opener. Says there gonna send a check but that hasn’t happened yet. Love my truck. Fred Martin is definitely better than some other dealerships
Jul 17, 2022
Awesome service.
Awesome service. Got to test drive my leased car. Especially appreciate the free oil changes.
Tim Smith
Sales and Leasing Consultant
Jan 05, 2023
Tim Smith was absolutely amazing.
Tim Smith was absolutely amazing. He went above and beyond for me. Though I had went with a jeep to begin with, I ended up changing my mind and wanting an equinox instead. He made it happen and even answered me on my day off. He is awesome. The exchange process was easy as well. If I had any kind of complaint, it’s that there were a few features not working on the vehicle I did choose but once again, Tim Smith stepped up and made sure it’s taken care of!
Dec 28, 2022
My experience at Fred Martin dealership was very good
My experience at Fred Martin dealership was very good every one was professional and knowledgeable and I will be happy to come back use them again thanks
Dec 15, 2022
Tim mess up my loan but Mike and his manager worked hard
Tim mess up my loan but Mike and his manager worked hard and fixed and made everything right.
Nov 22, 2022
I was treated rude afterwards.
I was treated rude afterwards. My insurance was not switched. Lies on the bank having to talk to me when I called them they said they could of waited acouple more days since I was working doubles at work
Oct 07, 2022
No pressure.
No pressure. No rush. Calm experience. Willing to go above and beyond to make sure customer happy.
Edward Elefritz
Internet Marketing Assistant
Jan 20, 2023
Great place to get your oil changed.
Great place to get your oil changed. Line was very short at 4:00 pm on Tuesday
