FAQs

Selling or Trading Your Car

1. Does Fred Martin buy cars even if I don’t buy one from you?

Yes. Fred Martin Superstore buys cars, trucks and SUVs outright, and you don’t have to buy a vehicle from us. We can also pay off the loan for you. If there is negative equity, we will collect that at the time of purchase. Get an offer online at Get Your Offer Now | Fred Martin Superstore near Akron or bring your vehicle to 3195 Barber Rd Barberton, OH 44203 for an in-person appraisal. Most appraisals take about 15 minutes.

2. How do I get an instant cash offer for my car in the Akron/Barberton area?

You can get a Kelley Blue Book Instant Cash Offer from Fred Martin online in a few minutes. Enter your VIN or plate, mileage and condition at Get Your Offer Now | Fred Martin Superstore near Akron. Then bring the vehicle to 3195 Barber Rd, Barberton, OH 44203 for a quick inspection to confirm the offer. We then pay you same day!

3. How long is my trade-in offer good for?

A Fred Martin trade-in or cash offer is good for 10 days or 500 miles, whichever comes first. The final amount depends on a short inspection that confirms the vehicle’s condition, equipment and history.

4. Can I trade in a car I still owe money on?

Yes. We pay off your loan directly with your lender. If your car is worth more than you owe, the difference goes toward your next vehicle or is paid to you by check. If you owe more than it’s worth, you may be able to finance it in your next purchase, our finance team can go over options with you. Bring your lender’s name and your account number.

5. What paperwork do I need to sell my car to a dealership in Ohio?

To sell or trade your car in Ohio, bring:

  • The Ohio certificate of title (or your lender’s information if there’s a loan)
  • A valid driver’s license or state identification for everyone listed on the title
  • All keys and fobs
  • Current registration
  • Lender’s name and account number if applicable

6. Does Fred Martin buy cars with high miles or mechanical problems?

Yes. We make offers on vehicles in almost any condition, including high-mileage vehicles and vehicles that need mechanical or body work. Tell us about any issues up front so the offer you get online matches the final offer.

 

Financing

7. Can I get a car loan with bad credit or no credit near Akron?

Yes. Fred Martin works with 30+ lenders, including lenders that specialize in challenged credit, limited credit history and no credit. A dedicated credit team helps these customers find a vehicle and payment that work. Approval and terms depend on the lender. Start at Get Pre-Qualified | Fred Martin Superstore.

8. Do you finance first-time buyers?

Yes. We help first-time buyers every day, including people with little or no credit history. Lenders usually look at income, how long you’ve been at your job and where you live, along with your down payment.

9. Can I get pre-approved online without hurting my credit?

Yes! You can see personalized payment estimates on our website using a soft credit check, which doesn’t affect your credit score. A hard inquiry only happens when you’re ready to finalize financing with a lender. Start at Get Pre-Qualified | Fred Martin Superstore.

10. What credit score do I need to buy a car at Fred Martin?

There’s no minimum credit score to buy a car at Fred Martin. Our lenders cover every credit tier, from excellent credit to rebuilding credit. Your score mainly affects your interest rate and how much you need to put down, not whether we can help you.

11. How much down payment do I need?

The down payment you need depends on your credit, the vehicle and the lender. Some buyers with strong credit put zero down. A trade-in can count toward your down payment. Our finance team will show you options at different down payment amounts.

12. Can I buy a car after bankruptcy or repossession or while currently in bankruptcy?

Yes! Many Fred Martin customers buy a car after or during a bankruptcy or repossession. We have lenders that approve buyers in an open or discharged Chapter 7 or Chapter 13 bankruptcy.

 

Used car pricing and trust

13. Are your used car prices negotiable?

Our used car prices are priced to market, and we’re always willing to talk through the numbers, including your trade, financing and protection options.

14. How do you price your used cars?

We price every used vehicle against the live market. We compare it to similar vehicles for sale within the market, matching year, make, model, trim, mileage and equipment. Prices are reviewed daily and adjusted as the market changes, so you’re getting a market-based price, not a guess.

15. Are there dealer fees on top of the advertised price?

The advertised price includes a documentation fee. Ohio sales tax, title and registration fees are added at signing, based on where you live. Ask for an out-the-door price quote at any time.

16. Do your used cars come with a warranty?

Certified pre-owned vehicles carry the manufacturer’s CPO coverage. Most of our used cars sold over $12,000 come at no cost with a Lifetime Limited Warranty and 3 years of Free Oil Changes. Extended service contracts are available on most vehicles. Any vehicle sold as-is is clearly marked on its window sticker (Buyers Guide). See this link for more details about our Customer Happiness Guarantee as well as other advantages when shopping at Fred Martin Superstore. We’re Better. We’ll Prove It. | Fred Martin Superstore

17. What’s the difference between certified pre-owned and your other used cars?

Certified pre-owned (CPO) vehicles meet the manufacturer’s age, mileage and inspection standards. They come with factory-backed warranty coverage and benefits such as roadside assistance. We sell CPO vehicles from Chrysler, Jeep, Dodge, Ram, Fiat, and many others.

18. Can I see a vehicle history report?

Yes. A free Experian AutoCheck vehicle history report is available for every used vehicle on our website. Look for the report link on each vehicle’s page, or ask any salesperson for a copy of the vehicle’s Used Car Pedigree Profile.

http://were-better/19. What inspection or reconditioning does a used car go through before it’s sold?

Most used vehicles go through a 58-point inspection by our certified technicians before it goes on sale. This can include services like tire and brake replacement, repairing suspension components, or even completing recalls on Chrysler, Dodge, Jeep, Ram or Fiat brands. Vehicles that don’t meet our standards are sold at wholesale, not on our lot.

 

Buying process

20. Can I buy a car completely online and have it delivered?

Yes. You can pick a vehicle, value your trade, apply for financing and work out your payment on our website at fredmartinsuperstore.com. We deliver for free within 100 miles of the store or a subsidized price based on your proximity to us. You can also come in to sign and pick up your vehicle. Additionally we can ship vehicles to anywhere in the continental United Sates. Vehicle Shipping

21. Can I reserve or hold a vehicle?

Yes. Call us at 330-753-4444 and we’ll confirm the vehicle is available and set an appointment so it’s ready when you arrive.

22. Can I test drive a car that’s listed as “in transit” or “coming soon”?

Vehicles marked “in transit” are on their way to our dealership, usually within 10 days. You can reserve one now, and we’ll schedule your test drive as soon as it arrives and passes our inspection.

23. How long does it take to buy a car at Fred Martin?

Most purchases take 60 minutes at the store. If you value your trade and start your credit application online first, it can be quicker. Call us today at 330-753-4444 to get started.

24. Do you sell cars to buyers outside Ohio?

Yes. We sell to buyers in Pennsylvania, Michigan, West Virginia, Kentucky, and other states all over the country regularly. We can handle out-of-state paperwork and arrange shipping. Tax and registration are figured based on your location.

 

Brands and location

25. Which brands does Fred Martin sell?

Fred Martin sells new Chrysler, Dodge, Jeep, Ram, and Fiat vehicles. We also sell used vehicles of every make at the Fred Martin Superstore.

26. Where is the Fred Martin Superstore, and which areas do you serve?

The Fred Martin Superstore is at 3195 Barber Rd, Barberton, OH 44203, about 10 minutes from Akron. Customers come to us from Akron, Barberton, Norton, Wadsworth, Medina, Canton, Cuyahoga Falls and all of Northeast Ohio.

27. What are your sales and service hours?

Sales is open Monday through Thursday from 9:00 AM to 8:00 PM, and Friday and Saturday from 9:00 AM to 6:00 PM. Service and Parts are open Monday through Friday from 7:30 AM to 6:00 PM, and Saturday from 8:00 AM to 5:00 PM. All departments are closed Sunday.

Department   Mon–Thu Fri Sat Sun
Sales   9:00 AM – 8:00 PM      9:00 AM – 6:00 PM      9:00 AM – 6:00 PM      Closed    
Service   7:30 AM – 6:00 PM    7:30 AM – 6:00 PM    8:00 AM – 5:00 PM    Closed 
Parts   7:30 AM – 6:00 PM    7:30 AM – 6:00 PM    8:00 AM – 5:00 PM    Closed 

Service

28. Do you service vehicles you didn’t sell?

Yes. Fred Martin service departments work on vehicles no matter where you bought them.

29. Can I schedule service online, and do you offer loaners or a shuttle?

Yes. Schedule service any time at Chrysler, Dodge, FIAT, Jeep, Ram Service Appointment at Fred Martin Superstore | Barberton/Norton or call 330-753-4444. We offer a local shuttle, loaner vehicles for qualifying repairs and a customer lounge with Wi-Fi.

30. Do you work on all makes and models?

Yes. We have highly trained technicians available to work on all makes and models.