Fred Martin’s Customer Happiness Guarantee for Sale in Barberton/Norton, OH

Fred Martin’s Customer Happiness Guarantee

Make Used Car Buying Worry-Free

What qualifies me for the Customer Happiness Guarantee?

With the purchase of a used vehicle over $10,000 you are automatically entitled to receive “The Customer Happiness Guarantee.”*

What are some of the benefits of this program?

Fred Martin Superstore’s Customer Happiness Guarantee. includes the following:

  • 15 Day Love It Or Leave It Return Guarantee
  • Free Used Car Lifetime Limited Powertrain Warranty
  • Free Carfax Buyback Guarantee
  • 3 Years of Free Oil Changes***
  • No Lemon Guarantee
  • 3 Years of Free Roadside Assistance
  • We spend twice as much on used vehicle reconditioning as other dealers!**

How do I get started? 

Once you determine your budget and the type of vehicle that might suit your needs, you can browse our used inventory right on this website! If you see something you are interested in, give us a call or stop by the dealership for a test drive. You can also go ahead and get pre-approved for financing right on the Fred Martin Superstore website. If you have any questions about the program, please reach out to our staff by filling out our contact form or giving us a call. We look forward to helping you be a part of the Fred Martin Customer Happiness Guarantee Program!


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* Fred Martin’s Customer Happiness Guarantee. applies to all vehicles with a selling price of $10,000 or more. Excludes all vehicles purchased “as-is”. Other restrictions may apply, please ask an associate to give you copies of the written documents for complete details prior to your purchase. These documents include facts that may be important to you.

**Based on financial data provided by FCA for the 2021 calendar year on used car reconditioning expense per vehicle retailed. Specific reconditioning costs vary by vehicle.

*** Also applies to New Vehicles $10,000 or more. Excludes all vehicles purchased “as-is”.